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“Yet again, another relaxing holiday”

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Spring Arona Gran Hotel
Ranked #4 of 14 Hotels in Los Cristianos
Certificate of Excellence
Yorkshire
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Yet again, another relaxing holiday”
Reviewed May 24, 2011

This was our third visit to the Arona, and hope to return next year.
Booked direct with the hotel again and seem to get better service going
direct. Taxi service excellent. Staff efficient and professional.
Food - plenty of choice even for those who are very fussy eaters.
Mainly frequented by the over 50's, but this was fine for us as we
find this age group more respectful, and we had undisturbed sleep
every night. They had just replaced the mattresses, and we
wanted to take them home with us, they were so comfortable.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank holly096
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhoteles, E-commerce at Spring Arona Gran Hotel, responded to this review, June 17, 2011
Dear Sir / Madam,

Thank you very much for deciding once more to stay at pur Arona Gran HOtel.

We are so happy to hear that you liked our new matresses!!!

Looking forward to your next visit and should you need anything do not hesitate to contact us.

Best regards

Spring Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,336 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
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English first
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 21, 2011

We have just returned from our 3rd visit and I expect their to be many more. It might sound almost booring but for us we have found the perfect location & perfect hotel we don't feel the need to keep searching. The cleanliness, service and the quality & choice of food is most noticeable which is why we keep going back plus very god value for money.

  • Stayed May 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Steveprice49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhoteles, E-commerce at Spring Arona Gran Hotel, responded to this review, June 13, 2011
Dear Sir,

Thanks for your comment!!

We are glad that you had a great stay, once again, and look forward to your next visit.

Best regards

Spring Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed May 19, 2011

The high standards of the Arona continue to be maintained. In particular, the variety and the quality of the food in the restaurant are the principal reasons which bring us back to the hotel. Of course, at busy times, the breakfasts in particular can seem to hectic - but with a little planning and foresight this can be overcome easily.

During our stay we noted that all the bed frames and mattresses on the first and second floors were wholly replaced. In our room on the first floor the beds seemed fine to us but we were happy to accept the replacement. As always, the hotel staff were friendly and helpful and the cleaning ladies always maintained the rooms to a high standard.

Normally May is a quiet month for the hotel but the troubles in the middle east and elsewhere seem to have benefitted the hotel through increased patrons. Our only slight complaint concerned the supervision of the swimming pools where the 'lifeguard' now has to oversee the busy task of allocation and changing of towels etc. As a result, he did not deal with (or was unaware of) the playing of ball in the swimming pool which is not permitted by the hotel. While this may seem a minor issue it neverless resulted in approximately a quarter of the swimming pool area being taken over by four noisy patrons - to the detriment of the many other pool users. This happened on our last 2 days at the hotel - otherwise we would have brought the matter to the Lifeguard's attention.

The 'evening entertainment' at the hotel was of no interest to us - but from what we saw was probably no better than 'average'. We were content to have a drink in the bar area after dinner and we feel the prices were reasonable - as were the 'measures'!

Overall, we enjoyed another nice holiday at the Arona and would highly recommend it - mostly to those of the over 50's generation who are seeking a 'quieter' time for rest and comfort.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tammyboy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhoteles, E-commerce at Spring Arona Gran Hotel, responded to this review, June 13, 2011
Dear Sir / Madam,

Thank you very much for your kind comment.

We are glad that you enjoyed your seventh visit to the Hotel and despite the incident at the pool you enjoyed your stay,.

We look forward to , your eight visist!!

Best regards

Spring Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scotland
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed May 17, 2011

i would like to say thank you to all the staff once again from the housemaids up to the hotel director for a great holiday, only mared by a 24 hour stay in bed due to inflamation
on my spine and lower lumber section of my back, thank you for looking after me and my wife so quickly and could you thank dr,alfredo zarabozo acosta for getting me back on my feet so quickly.

  • Stayed April 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank billanderson43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhoteles, E-commerce at Spring Arona Gran Hotel, responded to this review, June 13, 2011
Dear Sir,

Thank you very much for staying once again with us.

So sorry to hear about the problem with your back, but so glad that you were back on your feet soon enough!!

We look forward to seeing tou again soon.

Best regards

Spring Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed May 16, 2011

Having stopped in other Spring Hotels (Vulcano and the former Playa), I had high expectations about the chain. I wasn't disappointed. Some of the furniture in the rooms was a little dated (which is why I haven't given that a 5/5) and although the staff were polite and helpful there isn't the same rapport with those staff that you see every day, (like in the restaurant) that I have experienced previously at the vulcano (which is why I haven't scored that 5/5), but the experience as a whole, was fantastic. Watching the sun set over La Gomera in the evening whilst enjoying a fabulous meal and excellent wine, was something very special. We will definately return next year, please keep it up and keep this gem of a hotel in the Spring Group!

Room Tip: Pay extra for a superior room to get a fab view.
See more room tips
  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nannajamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhoteles, E-commerce at Spring Arona Gran Hotel, responded to this review, June 8, 2011
Dear Sir / Madam,

Thank you very much for being such a loyal guest of Spring Hoteles and having spent many holidays in our other hotels.

We look forward to your future holiday, and to know in which hotel would that be!!!

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Preston
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed May 15, 2011

had great holiday with my husband.hotel staff very friendly,could not do enough for us. room clean and spacious with sea and harbour view(we were told we had been upgraded on arival). food excellent and great choice to suit everyone.
5 minute walk to beach and shops and lovely beach walk to las americas which takes about 40 minutes. we will definately be going back.

  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dottyannPreston
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhoteles, E- commerce at Spring Arona Gran Hotel, responded to this review, May 17, 2011
Dear Madam,

Thank you very much for your review.

We are happy to hear that you had a great stay and that you will be returning to the hotel.

Best regards

Spring Hoteles
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed May 13, 2011

This is our 3rd time at the Arona Gran , food plenty of choice and the pool area clean ,also one of the pools is heated loads of beds and shade,the entertainment is also not bad,we only missed one night in 11nts,so in all you dont need to go out,I would say great for people with walking difficulties and mature couples,

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Happytravelers93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
springhoteles, E-commerce at Spring Arona Gran Hotel, responded to this review, May 17, 2011
Dear Sir / Madam,

Thank you very much for your comment!!

We are glad to head you had a great stay, once again.

We hope you will visit us again sometime in the future.

Best regards

Spring Hoteles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Spring Arona Gran Hotel

Property: Spring Arona Gran Hotel
Address: Avda Juan Carlos I, 38, 38650 Los Cristianos, Arona, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Amenities:
Fitness Center with Gym / Workout Room Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotel in Los Cristianos
#3 Family Hotel in Los Cristianos
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Spring Arona Gran Hotel 4*
Number of rooms: 391
Official Description (provided by the hotel):
The Spring Arona Gran Hotel, it's located in a privileged position on the seaside promenade, facing the island of La Gomera, offers spectaculars views of the bay and the old fishing port of Los Cristianos and is only 3 km from the golf course. ... more   less 
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Also Known As:
Hotel Arona Gran
Arona Gran Los Cristianos
Arona Gran Hotel Tenerife
Arona Gran Tenerife
Spring Arona Gran Hotel Tenerife/Los Cristianos

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