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HG Tenerife Sur Apartments
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Reviewed August 26, 2013

We stayed here in apartment 115 in June 2013 and literally we had to pay for everything we were told we would have the use of a tv, wifi, safe etc. But we had to pay €15 for everything. The buttons were taken out of the TV so the residents couldn't turn it on. The lifeguard sat facing away from the pool, the place was clean but the food wasn't up to scratch. The cleaning ladies are lovely and very nice to chat to. When we arrived the receptionist was quite patronising and condescending but the daytime receptionist was lovely and polite. There were no bowls in the press so my friend and i had to eat our breakfast in a mug. There was a revolting smell off the cutlery. The decor is quite drab creepy and basic so pack some bright pictures in your suitcases because you need it. The bed is comfortable and a good night sleep is guaranteed, the patio area we had was on the ground floor and it was really safe and airy.

Room Tip: make sure you get ground floor facing out onto the main street nice to sit out in the evening time with a magazine and a few drinks. bring a remote for the tv so you don't have to pay its a grundig 210 so yeah :D enjoy
  • Stayed: June 2013, traveled with friends
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1  Thank Aisling B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2013

Well located Apartments. 10 minutes walk to beach and town centre. Apartments very clean. Clean towels every day and waste baskets emptied. Stayed for 10 days and beds changed twice. Food lovely and staff very pleasant. Plenty of little bars across the road if you do not want to head into centre. Pool area very clean but they do need more umbrellas.

  • Stayed: July 2013, traveled as a couple
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3  Thank Joan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 17, 2013

The hotel was in need of a serious make over rooms were very tired, pull out beds great for kids, kitchen not fully stocked for 4 people, Gardens and pool were very clean and tidy, wish id taken a video of the rush for sun beds at 9am brill. Tv, safe and WIFI extra, WIFI very slow. beach and restaurants 10-15min walk. rooms facing road and over bar very noisy

  • Stayed: August 2013, traveled with family
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3  Thank scubaboy-12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

Great poolare, with a large pool that suits kids and adults alike.

Very nice restaurant and the staf was very helpful in every way.

The rooms higher up in the buildings are more quiet.

There are a few really great places to eat close by.

Room Tip: Ask to get a room on the second or the third floor!
  • Stayed: June 2013, traveled with family
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4  Thank Flempanrat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

Stayed here July 2013 for 1 week an would definitely recommend. Clean pleasant good location but a word about the sunbed issue, if you like to spend anytime at all around the pool (which by the way was lovely, kiddie friendly,bar, and very clean) then you will need to set your alarm clock. Be there at 8-50 am to get your spot your sunbed an your parasol or trust me you won't get one. It's ridiculous our 1st morning the clattering of sunbeds at 9am woke us, after taking a look round the pool there must have been 50 people getting their beds an putting the towels on them and it was not the Germans it was the English!! Visit to Siam Park brilliant but more for the older child smaller children will appreciate Aqualand . Monkey Park a good a couple of hours to spend an nice to take the children, Loro Park also worth a day out. Medieval Night
pricey but a really fab night out.

  • Stayed: July 2013
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6  Thank Tracey P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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