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“Lovely complex”

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Paloma Beach Apartments
Certificate of Excellence
Cambridge, United Kingdom
Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Lovely complex”
Reviewed January 23, 2013

My husband, daughter (aged 20) and myself stayed in a one bedroom apartment at Paloma Beach in December this year. The complex and apartment was very clean and apartment had everything you needed, although there was no air conditioning for the Summer, but we didn't need it. The pool was lovely and plenty of sun beds although it cost 2 euros to hire them.
You are allowed to use own sun beds from the apartment if there are any. There is free wi-fi by the pool so we made use of that.

The complex is opposite a beach, but a rocky one (and nudist) although they weren't on show, they were very discreet. Los Christianos beach is only a 10 minute level walk and and even better beach (Las Vistas) only 5 mins away from Los Christianos beach, easily walkable if you are able and a nice walk past bars, restaurants and the sea.

Paloma beach is in a good position close to many bars and restaurants and just a two minute stroll from the apartments is a supermarket that opens late. The large market is just 5 mins away and is on a Sunday.

We had a thoroughly enjoyable time at Paloma Beach, it was peaceful, the staff were friendly and mostly English stay there. The only downside was the food in the bar/cafe near the pool; mediocre at best. But hey there are plenty of places to eat just outside the complex or bring your own from the apartment with you, although you are only allowed plastic cups by the pool.

We would definitely stay there again.

Room Tip: Ask for a sea view room, the views are lovely. Don't stay at the front of the complex unless yo...
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  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnParkes, Owner at Paloma Beach Apartments, responded to this review, January 29, 2013
Thank you verey much for reviewing Paloma Beach Apartments! I hope to welcoem you back again in the near future.

Regards

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (249)
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English first
Liverpool, United Kingdom
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed January 20, 2013

we went as a couple for a week of total relaxation in the sun. The apartment was perfect, spotlesslt clean & the complex well managed. Unfortunately our apt overlooked a group of very lively bars. When we sat on our balcony from 11AM until 1AM there was continuus noise from bars / cafes people enjoying sing songs, karioki and professional entertainment. No peace and no rest for us. So sad we could not use balcony to relax on

The complex had its own bar / restaurant with entertainment which we did enjoy and would reccommend. Staff very helpful & friendly.

It is a large complex and so long as you avoid the road side of complex you would, I am sure, have a brilliant holiday. Easy, relatively flat walk to town centre

Room Tip: we stayed in a 2 bed apt numer 84 advise you to avoid apt on front of complex
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  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank bjan708
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnParkes, Owner at Paloma Beach Apartments, responded to this review, January 21, 2013
Hi there and thanks for your review, as you say some apartments are near the front of the complex so there may be noisy nights from the bars on the front so this location might not be ideal for everyone.

Remember if you are unhappy with the location of your apartment we do our best to move guests to somewhere that is more suitable to them if the problem is brought to our attention.

Thanks for staying with us.

Regards

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ireland
Level Contributor
152 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed January 20, 2013

These apartments are right at the end of the promenade in Los Christianos so perfect for taking long walks by the sea. My apartment had recently been refurbished so all new fixtures and fittings. Full kitchen provided as well. only negative was that apartment 182 has a balcony that never gets the sun. Manager of complex told me I would get the sun in the afternoon but he lied. Great wifi in apartment for 10 euro per week. Managed to make a very clear skype call to Australia. There is free wifi around the pool area. Small cafe come bar by the pool that serves good value plain food if you do not want to cook. The complex is surrounded by lots of small bars and cafes. Large pool but very cold water. Towels changed every 2 to 3 days so you need to dry them on balcony after use. All cleaning in apartment has to be done by occupants. A brush and mop is provided. No welcome pack of kitchen cleaners provided but complex is close to hyperdino supermarket and small iceland across the road. Nice big TV with plenty of English channels. No air con but not needed in winter time. In the summer it could be very stuffy and hot I would imagine. Double door on outside with metal and wooden door/gate. Very difficult to open as lock put on the wrong way around. Had to get help a couple of times to open the door. Cheap bottled water provided if you bring your own plastic bottle. 50 cent for 5 litres. All rubbish must be removed by occupants and placed in rubbish bins at the front of the complex. Reception closes at 6pm each day. Apartment next door was being refurbished so lots of banging and hammering even over the weekend. Clientele mostly retired couples. All in all lots of good points and of course the weather was beautiful even in January.

Room Tip: Try to get a room on the right of or above the reception as the balconies on the other side are most...
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theresehols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnParkes, Owner at Paloma Beach Apartments, responded to this review, January 29, 2013
Hi and thanks for your review, sorry for not responding sooner I must have missed your review.

Firstly thanks for all of the nice words about the complex I'm glad you noticed the increase in towel changes which we have implemented since the start of the year. It's also great that you noticed and appreciated the upgrades in the apartment you stayed in.

I would however point out that I did not lie to you about having sun on your balcony, remembering our conversation I said that you would get some evening sun, it is 3.30pm as I write this response and looking up from the pool I can see the sun has already begun to get onto your balcony.

None of the apartments receive all day sun however the pool area is never more than a short walk away where you can enjoy full sun all day.

Thank you for reviewing Paloma Beach Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, United Kingdom
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed January 13, 2013

We stayed at the complex from 3rd January 2013 to the 10th January 2013 in T1-2. We arrived fater the reception had closed but knew they did at 6pm. Holiday Gems ( who we booked through ) said the security guard would book us in but he was nowhere to be found but luckily a resident was using the free Wi-Fi by Reception and said look on the window as they usually tape your details to it if they're not around. So thats where the details were but if te resident was not there it was a worry. The apartment was in a good position near the bars which were a tad noisy but quiter after midnight. Paloma Beach is in a perfect location and the main town is about 25 minutes easy walk from the apartment and close to the weekly market on Sundays.

We did have one worrying moment as reception place a vacating notice under our door a day early and we wondered if we was going to be thrown out due to a Holiday Gems booking error but a visit to reception and it was their error so we breathed a sigh of relief. The reception was very helpful in confirming our airport transfer for us and providing storage for our luggage whilst waiting for pickup and arranging a room for changing and a shower.

We have no reservations about recommending the Paloma Beach Apts and will stay there again anytime.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank David K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnParkes, Owner at Paloma Beach Apartments, responded to this review, January 21, 2013
Thanks for taking the time to write a review of Paloma Beach Apartments, I am glad you enjoyed your stay with us and hope to see you again in the near future.

Kind regards

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Co Durham
Level Contributor
128 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed January 6, 2013 via mobile

Stayed from 21st December to 28th December 2012. This was 4th visit. Had lovely apartment as usual with everything you would want from a self catering apartment. Staff in complex and in Pool Bar are really good and helpful. Lots of local restaurants and bars and only a short stroll in to the centre of Los Cristianos. If you are looking for a self catering holiday in clean and friendly surroundings and that provides excellent value for money, then you are going to have to go a long way to beat Paloma Beach.

Stayed December 2012, traveled as a couple
Helpful?
4 Thank JoeyCoDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnParkes, Owner at Paloma Beach Apartments, responded to this review, January 21, 2013
Thanks for the fantastic review! We hope to see you again very soon!

Regards

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ayr, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed January 2, 2013

Stayed here Sept 11 and had no complaints. Great place. Recently felt the need for some sun so decided on a return trip. Checked their website and the online booking system showed there was availability for the dates we wanted. On the strength of this I booked and paid for flights. I wanted to pay for the apartment with Maestro and as their online booking only took visa or mastercard I phoned them only to be told that they were full even though the online booking still showed availability. What would have happened had I used a visa card to book online only to turn up and find there were no apartments free? Poor show guys. If you're going to have an online booking system it needs to be 100% up to date. I now have flights and no apartment. Let's hope I can find somewhere else.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnParkes, Owner at Paloma Beach Apartments, responded to this review, January 3, 2013
Thanks for your review, the websites availability is always up to date and automatically depletes inventory when the last apartment is sold - depending on when you did the search for availability and when you rang up, it is possible that the last available apartment sold between you checking the website for availability and calling us directly to book.

Kind regards and happy new year.

John
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County Durham
Level Contributor
123 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed December 31, 2012

Paloma Beach never lets us down! This is our fourth stay at the apartments, which in itself tells how good they are. We normally have a break in April and October but this year made the decision to spend Christmas there.
Having stayed before I requested an apartment above reception as I know these apartments get the afternoon and early eveining sun, whilst all requests are not guaranteed, once again the team at Paloma Beach didn't let me down and we were allocated T2-191.
This apartment on the third floor was spacious and light with a view right down across the pool and to the sea beyond, it has a good sized lounge with two seater and three seater sofas, DVD, flat screen television, full sized oven, microwave and plenty of utensils (not that I did any cooking!).
All of the apartments at Paloma are different as they are currently undergoing a refurb programme, the one we have had before was ultra modern where as with this one the kitchen units are a bit dated, but not offensive, as is the bathroom but to be fair everything is in good working order and for the small amount of time we spent actually in the apartment it was no issue to us, my only criticism would be that a few of the cups provided were chipped and the grouting around the bath could do with freshening up but no big deal overall.
I did have an issue with the hot water as I couldn't seem to get a full bath, as with anything at Paloma as soon as I mentioned this it at reception it was dealt with quickly and our water thermostat was adjusted to maximum.
The pool area was spotless and because you pay for your sun loungers you are always assured of one, although you have to be down for ten to get a spot on the right hand side of the pool which gets the sun all day! Having free wi-fi around the pool is a great bonus and if you want access all areas the pool bar offer affordable wi-fi bundles.
Spending Christmas with John, Amber, Zoe and Leanne from the pool bar was great, it was lovely to see so many people booked in for Christmas lunch and with the Christmas music and outfits it was all very festive!
The age range is slightly older but I like this as there isn't lots of screaming kids or music blaring, and it really is a quiet oasis to enjoy a few hours of peace in the sun and likewise at night there is little noise to disurb your nights sleep. I like the fact that everyone seems to know someone else there and people chat to you as you wander about, there is something re-assuring in the fact that a lot of people are there for weeks at a time or have been several times before.
All in all this was a fab way to spend Christmas, John, Gary and Marco can't do enough to help from check in onwards and because of the great service you get and the quality of the apartments you know you are assured an excellent time - so much so we have already booked to return in the next three months.

Room Tip: Apartments above reception get the sun all afternoon through to early evening and have good a good s...
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  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank MrsSCountyDurham
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JohnParkes, Owner at Paloma Beach Apartments, responded to this review, January 3, 2013
Thanks for your review, it is great to hear you had such a good time at Paloma Beach Apartments and we hope to see you again very soon!

Have a great 2013!

Regards

John
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Paloma Beach Apartments

Property: Paloma Beach Apartments
Address: Avenida Juan Carlos I 43, 38650 Los Cristianos, Arona, Tenerife, Spain
Phone Number:
Location: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #1 of 28 Specialty Lodging in Los Cristianos
Price Range (Based on Average Rates): $
Hotel Class:3 star — Paloma Beach Apartments 3*
Number of rooms: 100
Official Description (provided by the hotel):
Paloma Beach Apartments are a beautiful development of self catering holiday apartments in Los Cristianos. Situated just a few hundred metres from the sea near the headland in Los Cristianos and only a short 10-15 minute stroll away from the main beach and Los Cristianos town centre. Paloma Beach Apartments are built around a large heated swimming pool with a separate children's pool, guests can relax in the spacious pool area and soak up the sun (sun beds & sun shades are 2€ per day). The poolside bar is on hand with a wide selection of drinks and snacks. The apartments are all individually furnished to a high standard and include TV with around 10 UK channels, DVD player and CD player. The bedrooms are spacious with plenty of wardrobe and storage space, the bathrooms are fully tiled with bath and shower, kitchens have fridge, oven, hob, microwave, kettle & toaster plus everything you need to make a meal while on holiday. Each apartment has a living room with comfortable furnishings and a private balcony with a choice of views available.Linen is changed weekly and towels every 2 to 3 days. More frequent changes can be arranged if desired for a small extra fee. FREE WiFi is available around the poolside and at Reception and also in every unit, we are the first and only licensed accommodation in Los Cristianos to provide free Wi-Fi in all units. A broader service which reaches many apartments is available for a small fee from the Poolside Bar. Airport transfers can be arranged at fantastic prices by calling our staff prior to arrival. ... more   less 
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Also Known As:
Paloma Beach Apartments Hotel Los Cristianos
Paloma Beach Tenerife
Paloma Beach Apartments Tenerife/Los Cristianos

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