As frequent international travelers this is the worst hotel we have ever stayed in. Appallingly slow check-in process with only 2 members of staff on reception duty at any one time. Extremely poor security, so much so that whilst on a family holiday/ get-together my bag was stolen from alongside us whilst sunbathing within the grounds of the hotel. The staff and duty manager appeared disinterested and when asked if CCTV was in operation we were informed it was only switched on from 7pm and the camera would not pick anything up where incident took place anyway. There was also a lack of security understanding and procedures in place since we were directed by the hotel staff to attend the local police station to report the matter only to be turned away and re-directed back to the hotel were they should have directed us to an interpreted police reporting service which the Hotel should have assisted with initially.
Upon checking out of the hotel we asked for our luggage to be stored securely until we transferred to our timeshare, though we felt we had to remain on the hotel's premises to maintain a vigil since it was apparent that free access was available to anyone and everyone who asked for the key to the ‘secure’ room, without even checking if they were residents.
We would not recommend staying at this hotel.
- Official Description (provided by the hotel):
- This property is 4 minutes walk from the beach. TRYP Tenerife lies 200 m from the beach of Los Cristianos in Tenerife. It features a large outdoor pool with sun loungers and rooms with balconies, most with sea views. Children can enjoy activities such as climbing and the superjumper. Meanwhile parents can enjoy a session in the gym or simply sunbathing on the sun terrace. At the end of the day the family can come together to share a meal in the buffet restaurant before enjoying the nightly entertainment. There is also a pool bar and a sports bar. Tenerife South Airport is less than 20 minutes' drive from TRYP Tenerife. ... more less
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- Also Known As:
- Sol Princesa Dacil Hotel Los Cristianos
- Sol Melia Arona
- Sol Princesa Dacil Arona
- TRYP Tenerife Los Cristianos