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All reviews sea view stir fry cactus bar nespresso machine pool area bucks fizz lovely hotel show cooking half board mini bar evening entertainment breakfast and dinner bottle of cava plenty of choice buffet style sun loungers welcome drink
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Reviewed January 15, 2020

this is our fourth visit to this hotel.. Ecellent location, staff very welcoming and attentive, excellent food catering for all tastes - perfect for a bit of wiinter sunshine - the weather was excellent. entertainment was very good - my only gripe would be the cost of drinks in the bar - far to expensive - Im sure if the hotel looked at this more people would stay in and watch the entertainment.
Will certainly come again - one of our favourites

Date of stay: January 2020
    • Location
    • Rooms
    • Service
1  Thank holidaymakerpb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabi W, Gerente at H10 Big Sur, responded to this reviewResponded January 16, 2020

Dear guests,
Thank you for your review! We are delighted to hear that you thoroughly enjoyed your stay with us at the H10 Big Sur Boutique Hotel. The staff will also be elated to hear that you felt the service they provided was fabulous. It was a great pleasure to have you staying with us for your trip to Tenerife. Please reach out to me personally whenever you wish to return. We hope to see you soon!
Kind regards,
Gabi Wessels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2020 via mobile

Based on the seafront of Los Christianos, this is a quiet hotel with a relaxed atmosphere. Car parking is available in front of it and there are bikes and mobility scooters to hire from reception. I found all the staff, from the bar staff, to the reception staff, dining area waiters, chefs and the maids who cleaned our room to such a high standard, well done to you all for hard work in making this hotel the success it is. Every member of staff was cheerful and helpful. We don't drink coffee, no problem, a kettle was brought to our room a short time later. Bucks fizz was given to us on arrival. Dressing gowns, slippers hairdryer and sunbed towels are all provided. On thing that did surprise me was the quality of the shampoos and conditioners supplied. I would never normally use them, typical woman but the ones provided were of great quality. Shampoo, conditioner, soap, body wash, moisturizer, tooth kit, shaving kit. Very well thought out indeed. 2 complimentary bottles of water were delivered to our room every day. There was a wonderful variety of food at breakfast and dinner. We never had to wait for a table. There's plenty of sunbeds around the pool although in January, half of it was in the shade. The sunny side was nice although sometimes there were idiots who put down their towels early morning and then disappear for hours. However, luckily they were few. On the rooftop there are two sunbathing areas which had lovely views over the harbour. The beds were comfy and there's a phone if you want to order drinks to be brought. The hotel is very user friendly for wheelchair users, except the roof top. Bars and restaurants are within very easy walking distance and it's flat. The entertainment at the hotel on the whole was generally good and varied. Without a doubt the Beatles v the Rolling Stones was definitely the best, and I'm not normally a fan of either but they were excellent and definite crowd pleasers. We will definitely be returning in January next year, although hopefully we will be able to book a room that gets some sun on the balcony as we didn't have any. Something for us to remember next time. If you are thinking about it, then go book. You won't be disappointed.

Date of stay: January 2020
Trip type: Traveled as a couple
3  Thank Pauline-Banff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabi W, Gerente at H10 Big Sur, responded to this reviewResponded January 16, 2020

Dear guests,
thank you for your thorough review! We are delighted to hear that you enjoyed our location, accommodations, and complimentary amenities. It also warms us to hear that you loved so many aspects of your stay including the friendly service you received. It was a pleasure to have you as our guest and we truly appreciate your feedback. Please reach out to me personally the next time you wish to stay so that I may arrange your accommodations. We hope to welcome you back soon!
Kind regards
Gabi Wessels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2020

Excellent 3 weeks holiday in this lovely hotel in December 2019.lovely room Sv ,walk in shower which is a bonus for me as i have difficulty stepping in and out of a bath The service in the restaurant is the best we have ever received in any of the other hotels we always go to H10 hotels in tenerife but think this is the best for us silver surfers straight on the prom from the pool area good for walking plenty shops and cafe's and something always seems to be happening in los cristianos,Carnivals etc.

Room tip: Rooms on the south side are quieter
Date of stay: December 2019
    • Location
    • Sleep Quality
    • Service
1  Thank netherfarm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabi W, Gerente at H10 Big Sur, responded to this reviewResponded January 16, 2020

Dear Guests,
We want to thank you for choosing our hotel H10 Big Sur Hotel Boutique for your stay in Tenerife, as well as we really appreciate your review on Tripadvisor.
is a pleasure to receive comments like yours that confirms that our company policy is the right one, recognizing our customers as the foundation of our daily work.
We love our job, and reading reviews like yours makes us feel incredible happy.
We hope that in the not too far future we will have the opportunity to welcome you again between us!
Yours sincerely
Gabi Wessels

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Reviewed January 7, 2020 via mobile

We stayed here for three weeks. Nice location. Nice roof terrace. The pool area is far too sheltered by palm trees that cover the sun. The restaurant has several waiters with bad mood and attitude. Good breakfast. But fit good buffet in the evening. Very varied quality of entertainment in the evenings.

Date of stay: December 2019
Trip type: Traveled as a couple
1  Thank 602magnet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabi W, Gerente at H10 Big Sur, responded to this reviewResponded January 8, 2020


Dear Guests,
Thank you for your lovely feedback on Trip Advisor.
We appreciate your comments and feel very proud that the team at the H10 Big Sur Hotel Boutique were able to meet you expectations and that you enjoyed your stay between us! . I can assure that we took note about the comments try to solve it …. I totally agree that the small things matter and we will try to improve on this,
We look forward to welcoming you back in the not too far future! Thanks and
Kind Regards
Gabi Wessels

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Reviewed January 7, 2020

This was our 4th visit and we came away very happy as always.

The Hotel is small and friendly and well located on the front of Los Cristianos with a short walk into town. The facilities are good and the chill out area on the roof is very good and not well used. The restaurant for the buffet meals is first class and it is very rare that there is a wait for a table. The range of food is excellent, both hot and cold. We had half board and for lunch it is possible to have a light snack in the Bar area or it can be taken outside, There is entertainment every night which generally finishes about 10.30 so there is little noise after that., We always have a room on a high floor and with a sea view - well worth the extra cost. We book direct with the hotel and do not have to pay until arrival. We look forward to our next stay. My wife musr have a gluten free diet and that is no problem. There is a nice sitting area outside the restaurait for after dinner drinks, There is on site car parking.. Most clients tend to be retired and it is convenient for peop;e with mobilty issues.

Room tip: Book a sea view on a high floor.
Date of stay: December 2019
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank TheCommanderLeyland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gabi W, Gerente at H10 Big Sur, responded to this reviewResponded January 8, 2020

Dear guests,
Thank you for your review on Tripadvisor, specially for your kind comments on our service and level of hospitality. In our mind is always strive for more and better, to meet the expectations of our customers or better yet, exceed them. Your kind words will be shared with all staff members and will incentive us further.
We hope to get the opportunity to see you again in the not too far future!
Meanwhile, kind regards and thank you for your time! Happy 2020!
Gabi Wessels

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