Having booked this apartment because of the very good reviews, we were less than happy with the responses from the owner when we started to encounter problems.
The main problem was the television, obviously being there for four weeks meant that there would be several nights when we would be eating in and unfortunately the television did not support many UK channels including ITV. On contacting the owner he said it had not been tuned in properly. We re-tuned it but to no avail and the management team were also unable to assist, we then aked the owner if we could call out an engineer. This request was refused, saying there was nothing wrong with the television. After several emails, we gave up on this. (although we discovered at a later date that the owner who visited after us, did call out an engineer to sort it out!) We then requested an extra sunbed for the upstairs balcony as there was only one, again this was refused, saying that it would overcrowd the balcony.
Although the apartment was positioned well with the sun, there was a climb of 39 steps to reach the apartment which should probably have been mentioned on the website. The position of the apartment almost directly above the complex bar/restaurant fortunately did not lead to too much noise as it closed about 11.00 pm, however, the noise of individuals returning from town at 3.30 a.m. and having to pass the apartment bedroom was very disturbing.
With regard to the apartment itself, the kitchen was very cramped, with a lack of storage space, but everything worked well, although the lack of a washing machine was a definite negative, as was the fact that the website in the title states that there are two bathrooms. You have to delve into the body of the website to discover that in fact there is only one. Upstairs only has a toilet and hand basin. There is also a distinct lack of bins in the apartment, the only one being in the kitchen which is extremely small.
We were also very disappointed to be charged an extra £244 when we informed the owner that our daughters would be visiting for a few days. (This is after all a two bedroom apartment).
The apartment was just as advertised, lovely and clean and had everything we needed. The balcony's were lovely and there was nothing better than eating breakfast outside on the lower balcony. The bedrooms were a good size and very comfy beds with lovely cotton sheets. The shower was very good too. There were plenty of restaurants and bars nearby and lots of food shops. The pools were lovely and the beach is just down the road. It was very easy to find and we travelled on the bus from the airport and the apartment was just round the corner from the bus station. The buses were frequent and you could get all over the island by bus. We would recommend to stay there as it has everything for the perfect holiday.
Great location and apartment. Really well kitted out without pretty much everything you could need. We had a great time.
We booked the apartment through a recommendation from a friend and were not disappointed. The apartment is spotless with great views from the downstairs balcony of the hills above were the landscape changes throughout the day according to the light . Although you are on the front of the block which is facing the road it is reasonably quiet and great for people watching. The pool is clean with plenty of beds and a life guard on duty and there is a cafe bar at the bottom of your stairs which serves reasonably priced meals and drinks.
The location is great with bars and restaurants on your doorstep and you are only 10 min walk to the beach and town centre were things are a little livelier.
All in all a great place to stay and we will be returning
Lovely modern apartment in a quiet complex with lots of parking outside, about a ten minute walk to the beach and easy access to the main road connecting all the resorts. Carol was kind enough to give us another apartment to store our suitcases in on departure day. I missed off one star due to the issues with the shower and the bad WIFI reception, you had to be on the balcony to pick anything up... and we had a few days of rain so not ideal !! but if I return to Tenerife will be sure to book again !!
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