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“Perfect week away”
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View of Mount Teide from Balcony
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View of Mount Teide from Balcony
Stunning, spacious Living Area Modern Living Area
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Very good
19 reviews
View of Mount Teide from Balcony
Stunning, spacious Living Area
Modern Living Area
Kitchen & dinning area
Kitchen, well equiped with everything you will need
Dinning Table
Bedroom 1
Bedroom 1
Bathroom
Spacious Downstairs Balcony, Ideal for those holiday drinks
Bedroom 2 leading to large balcony
Bedroom 2
Large Upstairs balcony / sun terrace, comfortable sun loungers for lazy days
Upstairs Balcony, not overlooked and gets the sun right into the evening
1 of the heated Swimming Pools at Cristian Sur
Cristian Sur entrance
cafe bar at Cristian Sur
View from Balcony
Los Cristanos Promanade
Beautiful Harbour
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Overview
Condo/Apartment -
2 Bedrooms, 2 Bathrooms, Sleeps 5
Los Cristianos, Arona, Tenerife, Canary Islands

Reviews from our community

Very good - based on 19 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
David P
Bexley, United Kingdom
Level 3 Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Good holiday, despite problems with the apartment”
Reviewed April 22, 2018 for a stay in February 2018

Having booked this apartment because of the very good reviews, we were less than happy with the responses from the owner when we started to encounter problems.
The main problem was the television, obviously being there for four weeks meant that there would be several nights when we would be eating in and unfortunately the television did not support many UK channels including ITV. On contacting the owner he said it had not been tuned in properly. We re-tuned it but to no avail and the management team were also unable to assist, we then aked the owner if we could call out an engineer. This request was refused, saying there was nothing wrong with the television. After several emails, we gave up on this. (although we discovered at a later date that the owner who visited after us, did call out an engineer to sort it out!) We then requested an extra sunbed for the upstairs balcony as there was only one, again this was refused, saying that it would overcrowd the balcony.

Although the apartment was positioned well with the sun, there was a climb of 39 steps to reach the apartment which should probably have been mentioned on the website. The position of the apartment almost directly above the complex bar/restaurant fortunately did not lead to too much noise as it closed about 11.00 pm, however, the noise of individuals returning from town at 3.30 a.m. and having to pass the apartment bedroom was very disturbing.

With regard to the apartment itself, the kitchen was very cramped, with a lack of storage space, but everything worked well, although the lack of a washing machine was a definite negative, as was the fact that the website in the title states that there are two bathrooms. You have to delve into the body of the website to discover that in fact there is only one. Upstairs only has a toilet and hand basin. There is also a distinct lack of bins in the apartment, the only one being in the kitchen which is extremely small.
We were also very disappointed to be charged an extra £244 when we informed the owner that our daughters would be visiting for a few days. (This is after all a two bedroom apartment).

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Apr 23, 2018
At certain time of the year we offer a reduced rate for 2 people only occupancy when using 1 Bedroom which is what you took advantage of when booking.
Shortly after you informed us that your daughter and partner would be joining you for a week and the following week your other daughter and partner was going to be joining you for another week – therefore it was actually a two bedroom apartment you required so didn’t qualify for the discount and was charged accordingly as stated on the booking form and on the advert.
For some reason you was very unhappy about this and seemed to think the extra 4 guests should have been allowed to stay for two weeks free of charge!! and we believe this is were your problem began.
Unfortunately half way through your stay, without any prior warning the complex decided to upgrade the main aerials on the complex to HD which caused slight problem for every apartment on the complex, the truth is out of all the channels it was only ITV that was left without sound all other channels were ok!. You called our management up to the apartment on several occasions and they continually explained the situation to yourselves, unfortunately while the engineers were still working on the main aerials that supply to the complex there was very little else that could be done.
After being told the situation you then called me demanding that we send our management out and to buy a new television which we did refuse as we were well aware that the problem was not with the TV and was with the main aerial and the engineer was already working on it.
This situation was out of our hands and all’s we could do at the time was apologies for the inconvenience of ITV having no sound.
Once the engineer had sorted the main line he then visited the apartments to check reception, unfortunately you had left by then.

We also felt that your demand to our management to go out and buy another sun lounger for the balcony was unreasonable - The balcony already has 1 lounger and 2 relaxers & table which is ample for the space.

This apartment is a quite family complex and you get very little people coming home at 3.30 although this will obviously happen anywhere you go on holiday from time to time.

Our advert is very clear and precise, It clearly states it is a second floor apartment therefore steps need to be climbed, it clearly states the second bathroom is a toilet and wash basin only and also it states no washing machine in the apt but laundry room downstairs but as this apartment was recommended to you by your friends that have stayed at the apartment for the last 6 years we would assume you already new most of the minor points anyway!

We and our onsite management do everything we can to accommodate our guest as we did with yourselves and this shows by our 5* rating on trip advisor from our guests over the last 9 years unfortunately your demands and were unreasonable.

Regards Paul & Lynsey
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jane E
Preston, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Perfect week away”
Reviewed April 2, 2018 for a stay in March 2018

The apartment was just as advertised, lovely and clean and had everything we needed. The balcony's were lovely and there was nothing better than eating breakfast outside on the lower balcony. The bedrooms were a good size and very comfy beds with lovely cotton sheets. The shower was very good too. There were plenty of restaurants and bars nearby and lots of food shops. The pools were lovely and the beach is just down the road. It was very easy to find and we travelled on the bus from the airport and the apartment was just round the corner from the bus station. The buses were frequent and you could get all over the island by bus. We would recommend to stay there as it has everything for the perfect holiday.

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Haywards Heath, United Kingdom
Reviewed March 3, 2018 for a stay in January 2018

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Michael C
Level 1 Contributor
4 reviews
“Great appartment in a great location”
Reviewed February 27, 2018 for a stay in February 2018

Great location and apartment. Really well kitted out without pretty much everything you could need. We had a great time.

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jlt6922
Manchester, United Kingdom
Level 3 Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Great apartment , great location”
Reviewed June 5, 2017 for a stay in May 2017
1
person found this review helpful

We booked the apartment through a recommendation from a friend and were not disappointed. The apartment is spotless with great views from the downstairs balcony of the hills above were the landscape changes throughout the day according to the light . Although you are on the front of the block which is facing the road it is reasonably quiet and great for people watching. The pool is clean with plenty of beds and a life guard on duty and there is a cafe bar at the bottom of your stairs which serves reasonably priced meals and drinks.
The location is great with bars and restaurants on your doorstep and you are only 10 min walk to the beach and town centre were things are a little livelier.
All in all a great place to stay and we will be returning

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 2, 2017 for a stay in March 2017

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Ianpcole
Tewkesbury, United Kingdom
Level 4 Contributor
29 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Lovely Modern Apartment in a Great Location”
Reviewed November 4, 2016 for a stay in October 2016

Lovely modern apartment in a quiet complex with lots of parking outside, about a ten minute walk to the beach and easy access to the main road connecting all the resorts. Carol was kind enough to give us another apartment to store our suitcases in on departure day. I missed off one star due to the issues with the shower and the bad WIFI reception, you had to be on the balcony to pick anything up... and we had a few days of rain so not ideal !! but if I return to Tenerife will be sure to book again !!

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How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Location
Liked least: bad Wifi, and shower
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Nov 6, 2016
Thanks Ian, glad to hear you that you will be returning to us in the future. The shower issue is now rectified it just needed a touch of drain cleaner to resolve the slow run of water, for future reference our management are quite happy to assist with any issues like this if informed.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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