Such a pity this was such a disappointing dining experience. Its setting was possibly the best in Los Cristianos and therefore we were expecting to pay premium prices. However we found it only slightly more expensive than the rest. The place looked nice and was certainly reassuringly busy and unfortunately that's the only positive I can say. We ordered the prawns in garlic oil which usually (in other restaurants) come sizzling and delicious. Here we were presented with prawns in lukewarm oil which was just nasty and unpleasant. We ordered fillet steaks med-well done (we asked for no blood) with sauces on the side and or steaks arrived smothered in sauce, practically moo-ing in a pool of blood. We sent them back to be cooked further and mentioned about the sauce on the side. Our steaks were sent out to us having been washed (!!) and cremated. I understand that mistakes happen and that's fine but what bothered me here was the lack of remorse or any attempt to make amends for the mistake - no apologies, no discount on bill or even a drink on the house. They really weren't bothered that we weren't satisfied. We just didn't go back again. It's such a waste of a lovely location.