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“Worth a visit.”

Restaurant Mongolian BBQ
Ranked #21 of 404 Restaurants in Los Cristianos
Certificate of Excellence
Price range: $0 - $18
Cuisines: Mongolian
More restaurant details
Restaurant details
Good for: Dining on a budget, Large groups, Special occasions, Families with children, Kids
Dining options: Lunch, Late Night, Dinner, Buffet, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Reservations, Seating, Serves Alcohol, Takeout, Waitstaff, Wheelchair Accessible
East Kilbride
Level Contributor
38 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 40 helpful votes
“Worth a visit.”
5 of 5 bubbles Reviewed September 13, 2013 via mobile

Friends had visited last week and recommended it.
We vusited tonight and sat next to a couple who were repeat visitors.
So far so good.
Buffet is €13.95...
All you can eat from soup, assorted starters and various mains.
Soups were fine. Nothing special but more than adequate.
Starters were like standard buffet starters... again, nothing special but serve a purpise if thats what you like.

The main fishes were excellent and worth the visit.
Noodles rice veg...
Beef, Lamb, Chicken, Fish, Pork, Prawns, Mussels. .. ...

Fill your pot and take it to the hot plate..
Choose from about a dozen sauces from Teriyaki and Oyster to Mongolian Curry or Sweet and Sour...

Then watch the chef create your hand chosen meal.

With the price including a drink and a bottle of house wine under €12, it was good value for money and very tasty.

Service was ok too... not in your face but certainly not slack.

Will def go back before heading home.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BuddieinEK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,020 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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Falkirk, United Kingdom
Level Contributor
4 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Mongolian BBQ, Tenerife.”
2 of 5 bubbles Reviewed September 6, 2013

My wife and I were here around two weeks ago and were hugely disappointed.
The service is the main problem. We were "looked after" by Jordan-probably the most miserable and ignorant waiter we've ever encountered. No smile, no chat and hugely off putting.
The other waiters seemed friendly enough, but all came across as slightly miserable.
Food and drink... Well the drinks took an age to arrive and for some reason we were given an extra pint of beer. No major problem there, it got drunk!
We both had starters which arrived fairly quickly. I had the hot and sour soup that was ok. A huge portion which unfortunately I couldn't finish. Again no problem there!
My wife had the vegetarian spring rolls which she said were tasty enough but dry-no dipping sauce! Maybe an oversight by the staff, but it was difficult to get their attention, so she just ate them as they were.
Mains.. Could've been breakfast cause it took so long for them to arrive. Decided against the buffet and instead ordered from the menu.
My wife just had a cheese and onion pizza which was (when it finally arrived) average at best. Can't say much against it though as its not a pizzeria.
I ordered the Mongolian fillet steak. As there was no description as to garnish/accompaniments, I asked old cheery Jordan if it came with veg or chips or anything and received a very curt "nuthin'".
As he already had the menus, I gave up and just ordered chips.
After an age my steak arrived. Don't know what cut it was, but it sure as hell wasn't fillet! Chewy, grisly, fatty and way over cooked. Wasn't asked for my preference, but wasn't sure if it was meant to be cooked a specific way for authenticity? Either way it was really poor. Sauce wasn't really to my taste, quite sweet, but that's not a criticism. And Jordan was wrong-it came with onions through the sauce!
Other people seemed to be enjoying their food, with most using the buffet, so maybe that's the way to go, but we won't be finding out cause if we're ever back in Tenerife, we won't be going to the Mongolian BBQ.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Dalesdeadbugger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mongolian r, Manager at Restaurant Mongolian BBQ, responded to this review, September 8, 2013
Thank you for your review, please accept our sincerest apologies for your disappointment.

Your comments regarding service levels have been noted.

We would have appreciated your comments (re. both service and food quality) on the night during your visit in order to have been able to ensure your satisfaction.

If you are ever in Tenerife again I would be delighted to meet you personally and hopefully you might be persuaded to offer us the opportunity to reverse your negative opinions exspressed in this review.

Thank you for your visit and review.
Regards.
Daniel Li.
HND. B.A. Hons.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cheshire, Connecticut
Level Contributor
35 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 55 helpful votes
“Worst experience of holiday”
1 of 5 bubbles Reviewed September 4, 2013

Waiter showed us around, took a drinks order never returned,the starters were all luke warm and bland ,with onion rings as a dim sum(not mistaken for calamari) actually had a sign to say. The main event was the poorest of ingredients,cooked in a tasteless sauce, vile. What other reviewers must eat to say this is good food is beyond me. To add insult to the horrible meal my husband was extremely ill for two days of our holiday,not worth the risk .

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Sharon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mongolian r, Manager at Restaurant Mongolian BBQ, responded to this review, September 8, 2013
Thank you for your review.

We are extremely disappointed with ourselves for your poor experience at our establishment and have taken measures to assure the starters are hot at all times.

Should you have wished to order dim sum then we would have been delighted to point them out on our extensive a la carte menu.

Our ingredients are all fresh, of good quality and prepared daily. All our sauces are prepared by our head chef in-house.

We are very sorry to hear about your husband and hope he has made a full recovery although we would like to point out that this is the first time ever in our history we have heard of such an incident.

Should you ever visit Tenerife again please come and introduce yourself so we may be able to restore your faith in our culinary expertise and professionalism.

We sincerely hope that you do take us up on this offer and look forward to meeting you.

The Owner and Manager is called Daniel and it is I who am writing this reply. I am usually on hand in the restaurant and try to make a point of being available for diners' queries and comments.

May we take this opportunity to thank you for your visit.

Kind regards.
Daniel Li.
HND, B.A.Hons.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
bexhill on sea
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“wow! loved it!”
5 of 5 bubbles Reviewed September 2, 2013

Main course Cooked fresh to order, loads to choose from, totally different dining experience, delicious! Friendly helpful staff.

Visited August 2013
Helpful?
Thank Cassie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mongolian r, Manager at Restaurant Mongolian BBQ, responded to this review, September 8, 2013
Thank you for your review.
Much appreciated.
Look forward to seeing you again.

Best regards.
Daniel Li.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, England, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“mongolian restaurant”
4 of 5 bubbles Reviewed August 28, 2013

went to this restaurant when in tenerife recently we tried the buffet for about 13 euros the waiter showed us around and what to do they brought out a drink of your choice and some hot mongolian bread there is a choice of a couple of hot soups then around 7 or 8 starters ribs chicken sweet and sour etc dont pig out to much on these to much the main course food is laid out raw you pick what you want and the chefs cook it in front of you you can have as much as you want as many times as you want we fond the food very good and good service would certainly go again

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank John H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mongolian r, Manager at Restaurant Mongolian BBQ, responded to this review, September 8, 2013
Thanks for the write up.
Glad you enjoyed your evening.

Best regards.
Daniel Li.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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