When I arrived at the hotel the desk person worked extra hard to be unwelcoming. It was mid-day, maybe I was keeping him from his nap time. I have never encountered a worse attitude on the part of a hotel desk clerk. The room he assigned me to was on a wing of the hotel directly above a music hall where a wedding was being held that night. No other guest was on my wing. Other guests were assigned rooms in a quieter wing, away from the music hall. The hotel was half empty! The bathroom fixture leaked continually keeping the floor wet. Neon lights outside the hotel flashed brightly at night. The room came with a balconey I couldn't access. The mattress on the bed was the hardest mattress I encountered during 10 weeks in Cambodia. I complained about the noise in my room the following day and was told by another desk clerk that the music would quiet down at 10:00 PM. This occurred at 6:00 PM so I was supposed to just put up with the deafening noise until 10:00 PM. Again, keep in mind that the hotel was half empty! I ended up leaving the hotel two days ahead of schedule and just paid for the full reservation, happy to be gone. This hotel seems to cater to an Asian clientele so I would particularly caution Westerners who are considering a hotel in Kampong Cham. I am truly sorry to say that, but my experience bares me out. The clientele is not the problem, the staff is.