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All reviews outdoor lunch animation team clean pool area paninis pool bar relaxing week we loved our stay amazing pool minutes from the airport beds were comfortable per day hotel is perfect hotel is located ibiza town en bossa bottled water buffet restaurant
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Reviewed June 11, 2019

this hotel was spotless.. the staff very accommodating and we loved our stay. The food was excellent. The entertainment was a little lacking but watchable. Lovely position right on the beach.

The hotel is under the flight path, however you dont notice the planes after a while.

Room tip: Book room round pool as other rooms face road are a bit noisy
Date of stay: June 2019
  • Trip type: Traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank shazbaz62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanaC2976, Customer Experience at Fergus Style Bahamas, responded to this reviewResponded June 12, 2019

Dear shazbaz62,

Thank you for choosing to stay with us at the FERGUS Style Bahamas. We truly appreciate the time you have taken to write us such a nice review on Tripadvisor.

We are most pleased to learn that you enjoyed the facilities of our hotel as well as the warm service by our team that have made your stay in Ibiza a relaxing and enjoyable one.
Your recognition, in particular to our team, will be shared with them and is a motivation for us to keep elevating our level of service for our guests.

We really hope we can welcome you again in your next visit to the island.

Kind regards,

Susana Cuesta
Customer Experience
FERGUS STYLE BAHAMAS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2019 via mobile

All what i have to said about my stay in the hotel is positive!!
The pool area,whit a huge powerful team animation that make us laught all time.
Our tour operatour and the rrpp of the hotel give us the best advices to move around Ibiza.
Definitive i will recomended it to everyone!!

Date of stay: June 2019
Trip type: Traveled with friends
Thank Evora1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanaC2976, Customer Experience at Fergus Style Bahamas, responded to this reviewResponded June 12, 2019

Dear Evora1,

Thank you so much for choosing to stay with us at our FERGUS Style Bahamas and for taking the time to share your kind compliments.

It gives us great satisfaction to know that we have met your expectations and you truly enjoyed every aspects of your stay. That you would recommend us to other guests is a great pride for all of us.

Our team look forward to creating more memorable experiences for you in the future.

Best regards,

Susana Cuesta
Customer Experience
FERGUS STYLE BAHAMAS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 8, 2019

I read the reviews before we went and thought, great. A real shame and so disappointed. Picked this place on the reviews and beach location especially the look of that beachfront paradise with the sun beds that has nothing to do with the hotel and you have to pay extra. Our room was lovely with a private jacuzzi. The food was tolerable and the drinks? Cheap rubbish and should be marked non alcoholic! Entertainment was not good in fact watching the planes take off and land was more entertaining. You are on the flight path. Too be honest very disappointing unless this is a base for the clubs otherwise a total waste of money for all inclusive. Look, I am not one of those moany gits that whinge but seriously if you want value for money with good food and drinks that are at least acceptable then this hotel is not for you. To be fair some of the reviews do state this. Sorry I didn't take note.

Date of stay: May 2019
3  Thank martin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanaC2976, Customer Experience at Fergus Style Bahamas, responded to this reviewResponded June 12, 2019

Dear martin b,

Thanks a lot for your stay and your feedback on our FERGUS Style Bahamas.

We are concerned to read of the overall disappointment you experienced with our hotel and AI offer. Please accept our sincere apologies for your experience.
Be certain that we will share your feedback with our Management team to ensure we focus on improving our offering.

Thanks again for choosing FERGUS Hotels.

Kind regards and best wishes,

Susana Cuesta
Customer Experience
FERGUS STYLE BAHAMAS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2019 via mobile

I would recomment this hotel to all, they made my holiday worth so much the money I spend and work hard for. I enjoyed the details . They are very customer friendly and that makes a huge difference every day.
Please keep on doing this awesome job¡¡

Date of stay: May 2019
Trip type: Traveled solo
Thank Sabineadolphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanaC2976, Customer Experience at Fergus Style Bahamas, responded to this reviewResponded June 8, 2019

Dear Sabineadolphy,

It was a pleasure to welcome you to our FERGUS Style Bahamas. Thank you for taking the time to post this review with lovely comments regarding our facilities and our staff.

We are delighted to read that your stay with us was a pleasant one. Rest assured your comments have been fed back to our team who were happy to hear how much you adored our hotel.

We look forward to welcoming you back for many more enjoyable stays in the near future.

Best regards,

Susana Cuesta
Customer Experience
FERGUS STYLE BAHAMAS

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 7, 2019 via mobile

This really is the only down fall to this FAMILY FRIENDLY hotel. Family friendly is not what you will get from the young/ish man at the reception! He screamed in mine my mothers and my daughters face that he was calling the police because two men were in the pool, now my daughter is absolutely petrified and my anxiety is through the roof, I have had panic attack’s all night and he has completely ruined our holiday! I will be making a official complaint to TUI when I go home! We are all petrified! Who uses the pool is not our responsibility we were only talking to the guys like you talk to anyone on holiday! Anyone can walk straight off the beac into this hotel as us is on the beach! The reception man then started demanding we pay 100€ for the two men who were in the pool! I really am disgusted and shaken up about how we have been treated! We have been here before and we are due back in August but we are now going to be cancelling and definitely will never be back to this hotel now!!

Date of stay: June 2019
Trip type: Traveled with family
1  Thank smurfsareblue
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SusanaC2976, Customer Experience at Fergus Style Bahamas, responded to this reviewResponded June 12, 2019

Dear smurfsareblue,

Thanks for choosing our FERGUS Style Bahamas for your holidays.

We are truly surprised about the review you wrote on Tripadvisor, very especially because the facts described on this occasion do not correspond at all to what our team or even other guests accommodated around the pool area witnessed.

To this end, let us point out that the rules established about the use of the pool and its opening times are clearly displayed. Therefore, if someone breaks them, it is our responsibility to enforce them and intervene. In this case, you were in the pool, with a bottle if champagne and crystal glasses, visibly tipsy, making noise and with two men who you described as your friends and who were not hotel guests.

As mentioned before and given the situation, we simply had to react, not only for the nuisance caused to other guests, but also for your own safety considering the damages that crystal glasses inside the pool may have caused.

Kind regards,

Susana Cuesta
Customer Experience
FERGUS STYLE BAHAMAS

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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