What can I say? I stayed for 2 nights in an "Anything can happen suite" paying $AUD1200 a night for the privilege. I have never stayed in a hotel where there is such a complete lack of service. Check in takes forever and the staff are very disinterested and you are given no explanation of the preferential benefits of your wristband or the hotel - which I later discovered why - there are none.
The food and drinks are overpriced, the pool is lacklustre. The only good thing is the proximity to the club (which itself is great). These people should stick to running the club as clearly they have no idea of how to run a hotel.
To top off our experience, we had a late flight out the day we checked out. Conceierge booked us a transfer (included in our tariff). When we went to conceirge at the agreed time (1am) we were told that one of the drivers was sick and the only other driver was taking guests to another club on the island. They refused to call the driver or estimate when he would be back.
We were connecting home to Australia so we could not afford to miss the flight. We then asked if they would organise a cab and they said it was too busy on the street and we would have to flag one ourselves.
We then asked if one of the fleet of parked Ushuaia vehicles at the front of the hotel could be used by a staff memeber to take us to the the airport - they would not even consider it!
We then were forced to take our luggage and walk along the busy street to try to get a cab - impossible!
We only made the flight because this nice local guy and his girlfriend took pity on us and took us to the airport (for $50 EURO). Says it all. Terrible hotel.
Everytime we walked past reception there seemed to be someone complaining, they really didn't care.
- Official Description (provided by the hotel):
- Set on Playa d'en Bossa Beach, the adults-only Ushuaia Ibiza features a spa and 2 outdoor pools with large sun beds. Guests enjoy free entrance to live DJ performances hosted by the hotel. The minimalist rooms are equipped with air conditioning, a 42-inch plasma TV and iPod docking station. They also feature a furnished terrace. The Ushuaia Ibiza Beach Hotel is made up of 2 separate buildings. The Ushuaia Club houses the bedrooms and hosts the hotel's famous parties. The exclusive Ushuaia Tower offers 24-hour room service, 2 outdoor pools, Balinese beds and a poolside cocktail bar. The hotel offers a Japanese fusion restaurant with a Zen garden, as well as a Beach Club restaurant with Mediterranean cuisine. The property's Montauk Restaurant specialises in steaks and other grilled meats. The hotel is 2 km from Ibiza Airport and 3 km from Ibiza Old Town. It is located directly opposite Space Nightclub. ... more less
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- Also Known As:
- Ushuaia Ibiza Beach Hotel Playa D'en Bossa