Spent the first week of June 2013 here. The check in experience was excellent and the receptionist went to great lengths to explain the hotel facilities and explain where everything was. A particularly nice touch was that shortly after we arrived, she noticed that the restaurant was going to be closing for lunch soon and suggested that we went to eat and then finish off checking in after we had eaten.
We were given room 403 which is a family room on the same level as reception over the top of the spa. The room had a sea view but no view of the pool. It was of a good size with a large sofa, table and chairs, fridge, 2 TVs (although I've no idea what channels were available as we don't ever watch whilst on holiday). There was also a safe for which we paid 18 Euros to use for the week.
As other reviewers have remarked, it was possible to hear noise from other rooms and people walking past in the corridor but we did not think it any worse than many other places we'd stayed at previously and certainly once past 11 pm, there was not much to disturb us.
We were on an all inclusive package which gave us access to the main restaurant, pool bar and reception bar. For each meal in the restaurant, there was always a wide range of things on offer and I would think that you would have to have a very restricted diet not to be able to find something that you wanted. For example, at dinner there was always a good variety of hot and cold dishes available in addition to things such as steaks, roast meat, pizzas and pastas freshly prepared by real cooks at one end of the room. It was always possible to find a cleared prepared table regardless of the time that we went in. There were self service soft drinks together with beer and wine and it was possible to pay for better wine if you felt so inclined.
However, as the meals were all inclusive, it meant that there are were a number of downsides to the experience that the H10 fell victim too just like most other hotels offering the same. Firstly, the name of the game is to feed a large number of guests efficiently, and so there has to be a focus on getting people through the system. Whilst there were no sittings or allocated tables and the staff were very friendly and efficient, it did feel like eating in a canteen and there was no inclination to linger to savour the experience. Secondly, the temperature of the food was a bit of a lottery depending on when the dishes had last been topped up. Thirdly, despite the variety, it did start to feel samey after a few days and we went out to dinner at local restaurants on two occasions. These were the Terraza del Gato and the Galeria where we had some great food.
The public areas inside the hotel were spacious, clean and never felt crowded and it was always possible to find a table and a comfy chair to sit at. Free WiFi was available in the bar and reception areas and although a bit sluggish at times was adequate for non demanding tasks such as email and a bit of web browsing. One hotel facility that we made no use of was the evening entertainment and have no idea what was on offer or what it was like. The main bar served drinks based on the local brands as well as self service soft drinks and coffee. It also offered the same cocktails as the pool bar.
Moving on to the outside areas, there were three pools and a couple of children's pools with a good number of sunbeds and umbrellas. We saw no evidence of beds being reserved but that may have been a consequence of reduced demand caused by the wind being unseasonably cold and very few poolside areas providing much shelter from it. At the pool bar it was possible to get the standard range of cheapo brand alcoholic drinks, beer, sangria and soft drinks together with a choice from either two or four “cocktails of the day”. Overall it looked like there were about six different cocktails in all made available in various combinations throughout the week. From lunchtime until around mid afternoon each day, they made a hot buffet available offering things such as pizza, burgers, hot dogs and DIY ham and cheese toasties. Later on, most of the hot offerings would be replaced with a repetitious selection of pastries.
From the pool area, there was access to the beach through a tunnel and a steep set of steps. The beach itself was nice and sandy and relatively sheltered compared to the pool area. On the beach (which is not owned by the hotel) it was possible to rent two beds and an umbrella for 12 Euros which was the going rate in all the resorts.
So, overall how was it for us? Firstly, I have to say that staying in a hotel is not generally our first choice for holiday accommodation and that we only went to the H10 because we had left it too late to find a frontline house or apartment in the area and were only needing a base from which we could go to our favourite beaches. That having been said, it was perfectly fine for us albeit subject to the inherent all inclusive limitations I mentioned earlier and the fact that we did not make much use of the hotel facilities. It’s worth noting that if you’re a Brit and feel the need to “pal up” with other Brits on holiday, this is not the place for you - we only encountered two other British couples during our week there and the majority of the people seemed to be from Italy or Germany. Talking of the Italian contingent mentioned by other reviewers, our view is that they brought a lot of life and style to the place and we wished that we spoke Italian on occasion to join in some of the fun they were having!
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- Also Known As:
- h10 Tindaya Resort
- Hotel h10 Tindaya
- H10 Tindaya Fuerteventura/Costa Calma