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R2 Rio Calma Hotel & Spa & Conference
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Reviewed May 28, 2014

Superb holidays

We had a wonderful 2 weeks in Fuerteventura.

That resort is located in the south of the island.

Reception : multi-language reception ( English, French, Polish, Spanish, German) available 24/h.

Garden : many gardens outside and pools which doesn't make the place looks busy even if there is a lot of people.

Restaurant : Just excellent with various food options for everyone. The breakfast and supper are romantic as You can eat outside on the patio

Beach : there is no beach access in Rio Calma but 5 minutes walk.
All inclusive option is really an all inclusive one - no fake !

Beautiful beach with a lot of attractions is 1,5 hour on foot but You can take a taxi just for £10 (ask for Rene Egli club on the beach).

Entertainment at hotel is not the best but You can always go for a bat trip or scuba diving
Relaxing and calm those words are reflecting the place the best. Would recommend to any one

Room Tip: worth to go for a 4 floor and sea view
  • Stayed: September 2013, traveled with family
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3  Thank Rafal E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 10, 2014

Going to Rio Calma means gambling with your money. We've been among the many people that were at the Rio Calma whilst the Deutsche ZDF was filmlng there 'ZDF-on-tour' programme, supposedly taking a couple of days and no interruption for the guests as we were told by hotel staff. Just if you think this was a one-time event... it's not. Affected guests found footage on Youtube which proofs the show has been shot already several times at the same location.

Now where this went wrong we never figured out but the both hotel management and Thomas Cook were not aware of anything and have downplayed the whole event. This whilst the majority of the resort was un-accessible for hotel guests for at least 6 days, we had to 'enjoy' German schlager music for breakfast, lunch and dinner and armed security guards to make sure hotel guests would not interfere with the programme. Hotel management refused to speak to guests and explain the situation. Thomas Cook acknowledged something was not quite right but said they didn't know of the event happening prior to the complaints pouring in.

So, an expensive holiday wasted, which probably would have been worth the money if the whole event hadn't happened or was resolved during the holidays. Rio Calma hotel management is probably still counting their money charged to ZDF, the free advertisement from the recordings and of course the foolish guest they weren't bothered with. If you like a gamble and want to know what's hot in the German charts, this is your place to be. If not, look further and make sure you get value for your money.

Again, the recordings have happened before and will probably continue until hotel management understands the importance if respecting their own guests.

  • Stayed: March 2014, traveled with family
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14  Thank wsleijffers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

We have been very disapointed by this hotel . It is quite big and beautifully set up but we must say the hotel management was terrible. They accepted a tv show from a german channel to make a filming , without even having the decency to let know the customers of the annoyance ! We could hear from 8am some German speaking or music so loud you could hear it from your room. They had taken the best spots of the hotel to install their scenes, German tv staff everywhere with all the materials everywhere, security guards blocking the way to our room.All this the whole week and the hotel staff not even available to discuss the issue with the guests ! We also found this hotel very child unfriendly, we have two children under 4 and they were not able to play in the lagoon, nor in the evening, there would be someone from the animacion coming and saying they wont be able to play ! Avoid this hotel !

  • Stayed: March 2014, traveled with family
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8  Thank Nathaly M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 4, 2014

Just back from a week 25 April to 2 May. The hotel is just enormous and you have to be impressed by the enormous reception area and atrium with stained glass. The rooms were slightly dated in style as others have said, but perfectly fine and spotlessly clean. Good mattresses and yes, as others have said, pillows long and very flat but we were warned so managed to squeeze our own into our cases. All depends if you are pillow sensitive or not! Biggish bathroom also very clean. We were on the 7th floor with a sea view and it's true you do need a balcony with a balustrade not a solid one.

The best by far was the pools and garden. The landscaping down to the sea is really stunning and once you've got your bearings it really is beautiful. The infinity pool lovely though quite exposed with lots of beds and parasols on a large area around the pool. The other pool right next to it is set in beautiful surroundings and surrounded by trees and grass. There are sun beds just above it, with lots of shade and next to the pool bar (which has really great icecream). The highlight was the third lagoon pool, on a much lower level and down towards the beach, past the waterfalls. Chipmunks on the walls on the way down and along the beach wall. This was really paradise though you have to pay for a bed unless you're with Thomas Cook. There are no parasols and shade is on one side only in the morning but by the afternoon there is no shade at all unless you line yourself up in the shadow of a palm tree. We stayed in the morning but by early afternoon when it was very hot, we moved "upstairs" to the other pools.

Comments seem to be mixed on this site about the food but we were on HB and thought it was very good with an astonishing choice. To anyone who thinks it's terrible, I can't imagine what they eat at home!? The choice of fruit, salads, pasta, vegetables, meats, cheeses etc is vast and the fish and meat cooked instantly to order was always delicious. Whatever you wanted, it was there, cooked and presented in endless different ways. The food was let down by the deserts, and will be familiar to anyone who has travelled to certain countries - strange mountains of flourescent mousse type things, topped with sprinkles or digestive biscuits or jelly or I don't quite know what. Also bowls of unidentifiable gloop...and those huge multilayered cakes filled with that strange white polystyrene "cream". The saviour was nice icecream and sometimes hot mixed berry compote or flambéd bananas. Breakfast had an enormous selection of just about everything. We didn't think the drink prices were excessive.

The only real thing that lets the hotel down is the entertainment. The hotel is a bit isolated so the evenings need to offer something of a standard that matches the hotel. It's hard to understand how they can offer such dire, cliched stuff - the obligatory parrot show and what seemed like the same singers every night churning out what sounded a playlist from the 70s. And the usual electric keyboard that makes everything sound the same. Imagine I will Survive and Can't Take My Eyes Off You and you get the drift. Truly dreadful and there seems to be a man shouting into a microphone most nights. We were unlucky enough to be deafened by it most evenings when were sitting on the balcony trying to relax. Having said that, it was all over by about 11. The Botanic Garden, round the corner from Reception, is a lovely spot to sit in the evenings with candles and relaxation music. A nice escape from Microphone Man.

Despite this, a great hotel with lovely food, wonderful pools, friendly staff (despite what others have said, they were only ever nice) and a perfect choice for a relaxing break. Nice to see a hotel looking after their feline friends properly. There are four pairs of cats with their own garden, cathouse and feeding station.

Room Tip: Floors 6 or 7 to get sea view, with balustrade balcony not closed in one. Above the disco would be a disaster as the doors are open to the outside and you can hear it almost everywhere till about 11. We were at right angles and heard it every night.
  • Stayed: April 2014, traveled with friends
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1  Thank PYHCardiff_Wales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2014

Avoid this group of hotels as all their interested in is money!double booked with massive german tv company who completlytook over the hotel and all its facilites posting security guards everywhere stopping PAYINNG holiday guests from enjoying their hard earned holidays !! Picked this hotel for a nice quiet break far from it noisey,rude german tv crews put paid to that! Who knows who they may book in future so avoid you too may have your holiday disrupted!!

  • Stayed: March 2014
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10  Thank 1966AC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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