Having spent 2 brilliant fortnights last year in the outstanding Cordial Hotel Mogan Playa in Gran Canaria,we were
tempted to try Cordial's newly opened refurbished Best Age Hotel in Costa Calma, Fuerteventura by the
extraordinarily cheap cost for 2 weeks half board plus.
The result was mixed.After only 3 months since opening I hope that the few criticisms which follow can be taken in the spirit in which they are made with the aim of improvement.However little can be done about the poor location of the hotel,nor the fact that one half of the bedrooms,so far largely unused,have a view only of the front block.
The hotel is very largely centred on German guests.Most notices and all tourist brochures are in German and only theGerman and Spanish flags flew outside.This did not mean that other nationalities were treated any less favourably.Staff were all wholly friendly and helpful. One example which was perhaps unfortunate was that there
is a detailed list of daytime activities on a wall by the Spa which never happened and which were were never promoted by the Animateur who spoke only German.
Whilst our 2 weeks saved us from the icy spell at home,the cold weather had spread to North Africa and the Canaries and the hotel's public indoor areas were quite cold and might be improved by the judicious placing of a few extra doors.Similarly the pool area was ok when it was sunny but at other times windbreaks could have kept off the prevailing wind. The temperature of the "acclimatised"pool meant that only the hardiest few ever entered the water.
Food was ok ish on the whole but there seemed to be no hands on management of the state of the food trays.We have yet to find a hotel where food is successfully kept warm but having only cold plates did not help and an investment in plate warmers might help.It is surprising that the hotel bar is closed until 8 pm.
The bedrooms and bathrooms were fine and like the whole hotel and grounds kept clean very well.However one presumably inherited flaw is the ludicrous positioning of the only mirror in the bedroom over the latticed luggage table so that there is nowhere to place the myriad bottles necessary for the ladies' daily transformation.
That the lights by the beds are scarcely bright enough to read by came as no surprise.Possibly it was expected that guests would be entranced by the grand new tvs ,particularly if they are German or Spanish with 18 and 40+ channels.English speakers have to make do with CNN,Bloomberg and BBC World.
The nearest large resort Morri Jade is 30 minutes bus ride and well worth 2 visits,1 to walk from the harbour area to the centre and the other to visit the excellent shopping centre.
All in all good value for money whilst present rates continue.Whilst minor alterations and experience should be able to improve things I cannot help wondering why the Cordial Group have risked their excellent reputation on an
hotel in a poor location in an indifferent resort with half its rooms without a view.
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- Also Known As:
- Best Age Fuerteventura Hotel Costa Calma
- KN Matas Blancas Fuerteventura/Costa Calma