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Reviewed June 12, 2016

Stayed at Santa Rosa from 30th May to 6th June,I emailed ahead requesting a quiet area with sun most of the day, we were not disappointed, we overlooked the lovely park which runs up the side of the complex. We also mentioned we were celebrating our 40th wedding anniversary and on arrival there was an anniversary card and a bottle of wine waiting for us, we were so touched by this thoughtful gesture, thank you. The staff were so friendly and helpful, never having to wait long to be dealt with. The complex is in an ideal location, right behind shops, bars and restaurants but not noisy, very peaceful, apart from excited newcomers arriving late and forgetting some people may be sleepin, there is nothing I can fault with Santa Rosa, yes the bungalows are basic, but you have everything you need, no having to hire everything, very reasonable charge for safety deposit box and if you want a fan. We enjoyed our time there so much on our return we tried to book for longer in September but they are fully booked I am devastated Oh well next year Thank you Santa Rosa we will be back

Room tip: Quiet area room 1075 overlooking cactus park
Date of stay: June 2016
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Service
3  Thank mariermilne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRosaLanzarote, recepción at Santa Rosa, responded to this reviewResponded June 14, 2016

Dear guests,

We appreciate your kind feedback and are very happy to read that you were impressed with our staff and location! We are very pleased to see you had a good time, especially while celebrating your wedding anniversary!
Thank you for your recommendations and we look forward to welcome you back soon!

Kind regards,
Department of reception

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2016 via mobile

Love this place. Home from home. Immaculate grounds, friendly staff, that have been the same since our first visit, lovely food, gorgeous bungalows, free wifi by pool & in reception, fab cocktails! Can't wait to return. Air con would make this place perfect.

Date of stay: September 2015
Thank kirst0908
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRosaLanzarote, Recepción at Santa Rosa, responded to this reviewResponded June 27, 2016

Dear guest,

We thank you for taking the time to write your review it is much appreciated by everyone here and we look forward to welcoming you back to Santa Rosa Apartments again soon.

Kind regards,
Santa Rosa team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2016

Well our second stay at the Santa Rosa just love this hotel, staff so friendly and helpful, Apartments are clean and comfy, Basic but thats what we expect for the price we pay and cannot fault this hotel at all. Location is good and near to main resort , We have gone half board at the hotel and been more then happy with menus/food The service you receive from any of there staff is 100 per cent and they always appear happy to help in any way they can. we have just booked to return in June 2017 for 10 days once again. Would like to say a big thank you to all your staff has they all contribute in ensuring we have such a enjoyable stay thank you

Room tip: we had room 1088 and will ask to be in this area when we return 2017
Date of stay: May 2016
  • Trip type: Traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank lynne d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRosaLanzarote, RECEPCIÓN at Santa Rosa, responded to this reviewResponded June 14, 2016

Dear Lynne,

I very much appreciate your time dedicated to give your feedback and positive comments after your second stay in our Santa Rosa Apartments. Thank you so much for mentioning the positives about the staff, room and food! Reviews, such as yours, make us feel that we are doing a good job.
We’re happy to welcome you back to Santa Rosa next year June!

Kind regards,
Santa Rosa team

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Reviewed June 10, 2016

First trip to Santa Rosa. Based on previous reviews I emailed before our stay and asked for a bungalow near the pool. This was honoured even though it was half term. We were also by the park, so our kids were very happy.
The rooms were a bit basic and the table had bar stools which might not be suitable for younger children. Even though the booking was for four, we only had 3 bar stools and 3 chairs for outside. A quick trip to reception and this was quickly rectified.
We went half board and we all loved it. There was a varied assortment of dishes in the evening and breakfast catered for a full English or continental. The restaurant staff work hard, however one evening we didn't get any drinks as only one person was working in the restaurant.
Rooms were cleaned and towels changed regularly. Hair dryer in the bathroom was a great bonus.
The facilities for children are great: park, mini golf, tennis, soft play area and bowling. The animation team worked well with the kids.
The resort was clean and all the staff were friendly.
We had a great stay and will definitely return.

Room tip: Email reception before your stay with your requirements. They will help if they can
Date of stay: May 2016
  • Trip type: Traveled with family
    • Sleep Quality
    • Rooms
    • Service
1  Thank Hampshiremum2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRosaLanzarote, recepcion at Santa Rosa, responded to this reviewResponded June 11, 2016

Dear Hamp,

Thank you for choosing our Hotel for your stay. We are pleased to know that you enjoyed it. We would also like to thank you for your kind words and the time spent in writing your comments in tripadvisor.

Thanks for mention that your previous requests wore provided.
We would love to welcome you again soon for another fantastic holiday!

Kind regard,
Jessica & Santa Rosa Team.

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Reviewed June 8, 2016 via mobile

Great hotel/apartments staff are really friendly & can't do enough for you.
Food an alcohol all great & reasonably priced (happy hour 4-6 €1 a pint)
Great for families and couples, close enough to restaurants and bars.
10 min walk to beach & 20 mins to main square walking up the front.
We had a bungalow near the pool & had everything you could need for a holiday.
We will return to this hotel again.
Thanks to all at Santa Rosa

Date of stay: June 2016
Trip type: Traveled as a couple
3  Thank mark20100102
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SRosaLanzarote, recepcion at Santa Rosa, responded to this reviewResponded June 11, 2016

Dear Mark,

Thank you for the great review of our hotel!
We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Jessica & Santa Rosa Team.

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