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“Somewhat disappointing”
Review of Olga's Cafe

Olga's Cafe
Ranked #1 of 7 Dessert in Costa Teguise
Certificate of Excellence
Dining options: Breakfast
Restaurant details
Dining options: Breakfast
Reviewed March 1, 2019 via mobile

Having come to this particular cafe for several years, I have previously been impressed not only with the cakes and breads on offer, but by the service. I have raved about the place for so long that when I got a chance to take someone else there, it was the first place we went in reaching the island.

Since what appears to be a relatively recent change of hands it is now quite different, with disinterested staff and lacklustre pastries. Even the coffee has gone rather downhill.

Would recommend that if you go there, be prepared to be ignored while the staff have a chat, even if all you are trying to do is pay them.

Date of visit: February 2019
1  Thank Esme M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olgaa337, Propietario at Olga's Cafe, responded to this reviewResponded March 4, 2019

Thank you very much for your review.
It makes us stronger and we learn from failures. Regarding to the disinterested staff, i don’t believe that. If you are really a long-time client you would know that it’s the same staff as always, same as the coffee and cakes. People who dedicate time in hurting good working staff who put love in what they do, are those who bring us the negativity to life and do what we love. If you had a problem that day, why didn’t you communicate it in person, or are you to afraid?
We are even kind and friendly with those who aren’t with us.
Regards,
Olga.

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Write a ReviewReviews (274)
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2 - 6 of 274 reviews

Reviewed February 8, 2019

My friend is German so she loves her kuchen and coffee so its a must to go to
Helga's Cafe .
Great service and food .

Date of visit: January 2019
    • Value
    • Service
    • Food
Thank john b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 26, 2019 via mobile

Has changed name to Olga's.
Stopped here for drink and cake. Gluten free cakes available. They can also do cakes to order with soya milk and others. Just need a little bit of notice to arrange. Cakes homemade not shop bought.
Cake was good, about 20 teas to choose from, coffees Lavazza coffee.
Staff spoke Spanish, German and English to a high standard.

Date of visit: January 2019
Thank 922barrye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 12, 2019

Tried to get some coffee and cake but were ignored by staff at the counter. Too busy chatting to each other after they noticed us waiting. Just rude - went elsewhere

Date of visit: January 2019
    • Value
    • Service
    • Food
1  Thank Shamazeballs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
olgaa337, Propietario at Olga's Cafe, responded to this reviewResponded January 14, 2019

Good morning.
I'm sorry for what happened, it's not normal for that to happen. It will be communicated to the ladies.
a greeting

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 10, 2019 via mobile

Really nice German style cakes and equally nice coffee
In a little square surrounded by British type bars

Date of visit: January 2019
1  Thank paulcB2212YB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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