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“Avoid at all cost”
Review of Celeste Apartments

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Celeste Apartments
Ranked #12 of 38 Hotels in Costa Teguise
Certificate of Excellence
Prestonpans, United Kingdom
Level 4 Contributor
37 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
“Avoid at all cost”
Reviewed February 19, 2014

These apartments were honestly the worst we have ever had the misfortune to stay in.

We are by no means fussy and always make the best of where we are but I cannot believe British tour companies are sending people here.

The apartments are in a good location but apart from that I would struggle to have anything positive to write.

We were in a small one bedroomed apartment in block 2.
It was dark, damp, smelt of drains, had mould on the curtains, around the doors and windows, all the doors, beds, furniture creaked and rattled, you could hear everything from surrounding apartments, toilet flushing, showers etc, the kitchen area had doors hanging off, tiles cracked and broken, the work tops had chunks out and had been repaired in places, the fridge had the beading missing leaving a sharp edge, the bath and shower were rusty, the tv was from the dark ages and had 2 english speaking channels.
The french doors were so ill fitting they banged in the wind and the curtains blew about when they were shut over the door in the evenings.

We asked to be moved to possibly a top floor apartment or quieter area and were told in no uncertain terms by the receptionist that we should have requested that on the booking form and now they had no rooms.

She did say she would make a note of our request but made no effort to do it while we were there and she was so rude I would be surprised if she actually did.

While we were at reception 2 other British couples were complaining about exactly the same problems and that was on day one!

Costa Tequise is lovely so please just chose carefully where you tay.

Room Tip: Book a room somewhere else!
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  • Stayed February 2014, traveled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank jomason46
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (248)
Date | Rating
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English first
Dublin, Ireland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed February 18, 2014

Pros- location. Good consistent wifi, but expensive. tv reception good although tiny screen and high up.

Cons- Despite booking our apt over 2 months in advance requesting upper apt with sea view,
we were given a tiny ground floor apt.-just abbout adequate if one person slept on sofa!
we had small gated patio, certainly not secluded. views of ground and upper apts whitewased walls and large green door of generator. Not even view of pool! I tried to get upper floor appt, but the girl at reception said there were none and mumbled something about appts being allocated on day of arrival. we had arrived early! she was rude and was more interested in getting cash for internet as she had many things to do! Anyways i wouldn,t reccomend the ground floor to anyone.

  • Stayed February 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Rose G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Torquay, United Kingdom
Level 4 Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed February 10, 2014

Asked for upstairs room but given ground floor (317). Spent 11 days there and had no problems whatsoever. Staff were helpful and maids worked hard, Agree about it being dated but resort is 25 years old so there are many properties like this.
Overall you cannot be too negative as each block is gated and has its own pool. It is only 100m to the seafront and 200m from the main square,
We would go back again

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
8 Thank Bill_Penfold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
south yorkshire
Level 4 Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 8, 2014

just come back from 1 week at celeste apartments it was awful we was on ground floor number 103 it was very dark no sunlight at all. had to have lights on in the daytime our apartment was very cold bedroom smelt musty bathroom was ok shower hot furniture and appliances just so old and tired.we have been to costa teguise many times stayed in many apartments but these are the first we have had to pay for the following items wifi 20 euros a week heater 16 euros hairdryer 8 euros iron and ironing board 15 euros sunbed cushion 12 euros etc the list goes on.all the staff were great polite the maids were very good.it was just the location that kept us there right in the middle of our favorate part of teguise. restaurants to visit Chinese shang hai directly outside the apartments davina italia and pablos just round the corner in the square don't forget drinks in hooks bar with carlos and frankie .we will come back to teguise again & again but not to these apartments

  • Stayed February 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bigun02
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester England
Level 3 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 4, 2014

We stayed at the Celeste for a week in January. I had previously emailed to ask for a first floor sea view room, however we were given a ground floor room that didn't get any sun at all. The apartment itself was basic (but we usually holiday in Greece so we have stayed in far more basic accommodation so that didn't bother us) but very clean. The maids came to clean the room most days and changed the towels a few times. The beds aren't brilliant but we slept fine. The pool area was nice enough, we were in the adult block. It wasn't really warm enough to sunbathe though.

The best thing about the Celeste is the location, close to the square and not far to the beach. For the price we paid for this accommodation, it was well worth it and we would definitely return as we had a great holiday.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
4 Thank JJaynee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Poole, United Kingdom
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed February 3, 2014

I booked these apartments for my elderly parents. I emailed for a ground floor apartment and that was duly given. I also asked Barbara if I could email her my parents return flight tickets and if she would print them. Again,she did this: just excellent service. My Parents got back safely and said they had a lovely time, everything was so close by. It's Important to be in the town center if you have to walk everywhere and are elderly and these apartments are perfectly located. The apartments had everything they needed and they couldn't fault the place and want to go back next year. A big thank you to Barbara and her friendly team, 10 out of 10.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Liana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed February 1, 2014

Stayed here 3rd to 13th of January.E-mailed weeks before arriving asking for a top floor room having read some of the comments on here.Arrived to be given a ground floor room in adult only block.It was like being in a cave.No natural sun light at all not even on the patio.Room was dated.The shower well that's what they called it had the tiniest trickle of water all holiday.Reported this 5days on the trot not a single person came to look at it.the only good thing was the highlands pub just outside the gate and the great service and nights of fun and singing received from Alan.It was freezing of a night .the rooms were damp and beds felt wet.Could go on and on but just want to say will never return to the celeste ever

Room Tip: Don't get a ground floor room
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank angeandfamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Celeste Apartments

Property: Celeste Apartments
Address: Celeste Apartments Avenida Islas Canarias 21, 35508 Costa Teguise, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Beach Free Parking Kitchenette Swimming Pool
Hotel Style:
#7 On the Beach Hotel in Costa Teguise
Price Range (Based on Average Rates): $
Hotel Class:3 star — Celeste Apartments 3*
Number of rooms: 85
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Also Known As:
Celeste Apartments Costa Teguise
Celeste Apartments Hotel Costa Teguise
Celeste Apartments Lanzarote/Costa Teguise

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