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“Disappointing!!!ONLY GOOD FOR FAMILIES!!”

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H10 Suites Lanzarote Gardens
Ranked #2 of 38 Hotels in Costa Teguise
Certificate of Excellence
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Disappointing!!!ONLY GOOD FOR FAMILIES!!”
Reviewed September 25, 2011

I arrived with my girlfriend for a 10 day stay in Sep 2011.

Good
Weather- warm with nice breeze
Restaurants - few to choose from close to H10
Animation Team - They do a great job. They may not be the worlds best performers but the kids love it.
Buffet - Fair selection altho sometimes under/over cooked food.
Reception staff: Service was satisfactory

Bad
-Toddlers everywhere
-Service: Restaurant staff (most) hate working there and are keen to push people out the moment it reaches closing time.
-Food: Only one main restaurant
-Bar service: was terrible, arrogant barmen and inconsistent and need better customer service training
-Little nightlife: pretty non existent

The beach was ok, it's not the Caribbean but pretty relaxing although 10euros for 2 beds is a bloody rip off.

Hotel ok for families, not for anyone else!!

  • Stayed September 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DPassi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (322)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Blyth, United Kingdom
Level Contributor
40 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed September 10, 2011

Stayed here for a 3 night short break in March for my birthday. Our apartment was lovely and clean and a generous size with a good sized balcony. The pool area was lovely, although being March the water was freezing, which I found out to the amusement of the other sunbathers. We did try the food a couple of times then unfortunately had to give up and go out to eat. The food as is usual in AI hotels in Spain was very much geared towards the other nationalities staying there not the British. In all honesty we only heard another few English voices while we were there. I did find too if I spoke in Spanish to staff they were much friendlier and we did get served faster. We found some nice place to eat near the seafront and very reasonabl priced. While there a lot of people we spoke to in the resort mentioned the rudeness they encountered in shops and my husband actually had this problem with being ignored, then followed around a shop when looking for some soft drinks for us. We have both travelled all over and never experienced this before so it was a bit of a shock. I do think this is a great hotel if you have kids, the entertainment we saw and the kids club were fab for families. Its not for couples though, but that could be down to resort too, maybe a different busier resort may be better. All in all we had a nice time, and both got sunburnt as it was very hot. We would go back but not to this hotel.

  • Stayed March 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank MissusThomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leicester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 26, 2011

This hotel was very clean and everyone was very helpful and friendly. The entertainment staff were excellent and did their best to make the holiday entertaining. The shows were done by the entertainment team and they also included the audience especially the children. They were very good, most musicals and disney shows. Although the songs were in English the dialog was in spanish but was still entertaining. The food was of a 3 star rating, and can be a bit repetative but we found the food fine. The bar staff were very nice and were always smiling. In the end they knew what we were drinking. No ques at the bar which was good. The downsides. As they are 3 storeys there are no lifts so u have to carry suitcases up a number of stairs which for us wasn't a problem. There wasn't a huge problem with sunbeds but if you was to come in the afternoon they would be gone. This wasn't a problem for us as we stayed by the pool all day. If you are a H10 member matteress and beach towels are free if not they are only 1 euro each or 1.50 for both. The show room is very small for the amount of people and can be hard to get a table. Otherwise an overall great holiday especially for families. Don't book transfers as it is only 22 euro to the airport and takes about 15-20 min

Room Tip: If babies with pushchairs a room on the bottom floor
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
6 Thank Redshell1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bangor, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 14, 2011

Stayed at the H10 for the second time in July 2011 (second visit) and once again we had a great time. This place is excellent if you have kids, wouldn't really recommend if you haven't. A few people seem to be quite negative about the food but I must say we always found something we liked and we find it easier than going out to restaurants with young kids due to the time it takes in restaurants to order, serve food, pay bill etc, the kids get a bit tetchy! The room was fine we went half board and upgraded to all inc once we got there as it worked out much cheaper than eating out for lunch. The pools are cold no doubt about that but the kids don't seem to notice! The animacion team are fab here, they could teach the brits a thing or two about how to 'be' if your job involves kids (went to a local theme park recently here in the UK and the staff didn't have a clue how to relate to kids!) anyway back to the plot, H10 is in a great location, costa teg is the best resort on the island in my opinion, have been to playa blanca and p,del carmen and reckon costa teg is the nicest of them all. Lanz isn't your typical 'pretty' island but it is beautiful in a rugged mars-like kind of way! Have booked to go back again in October yipee!

  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank welshone2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed July 28, 2011

I picked this hotel for my husband & I as it had a lot of good reviews. In hindsite I realize the reviews were from families, nothing wrong with that at all except it was just the 2 of us. Hotel was nice and staff friendly and is excellent for families, breakfast was varied and nice we tended to get down about 9ish and never had trouble getting a table. The room was nice enough although very surprised not to get the toiletries (Shampoo & Soap etc) topped up at all during our week stay. Whilst we wouldn't rush back there we wouldn't not stay there again, All in all we had a lovely holiday.

Room Tip: Only has a ceiling fan in the bedroom no air con.
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  • Stayed July 2011, traveled as a couple
    • Value
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    • Service
Helpful?
1 Thank MistyDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed July 27, 2011

Second time staying, great for families, 2 minutes from main beach. 2 minutes from restaurants. Excellent staff.

  • Stayed April 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brianclogherhead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Weymouth Dorset. England
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed July 27, 2011

apartment was spacious and clean. reception was quick and friendly.
location not changed since last review,ha ha...perfect for all amentities.
market up the road at night. small but good bargains.
beach clean and safe. shopping area clos by or wlak through and go right and walk 10 minutes which takes to another shopping area and cafe and restaurants. great chinese...all you can eat for 5euros...great. once again entertainment in hotel 100%...pools clean and one warm. life gurd on duty most of the day..
holiday GREAT!!!!!

  • Stayed August 2010, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank slimD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about H10 Suites Lanzarote Gardens

Property: H10 Suites Lanzarote Gardens
Address: Avenida Islas Canarias 13, 35508 Costa Teguise, Lanzarote, Spain
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Costa Teguise
#2 Luxury Hotel in Costa Teguise
#8 Romantic Hotel in Costa Teguise
Price Range (Based on Average Rates): $$
Hotel Class:4 star — H10 Suites Lanzarote Gardens 4*
Number of rooms: 241
Official Description (provided by the hotel):
With is privileged location in Costa Teguise, the H10 Suites Lanzarote Gardens is a hotel designed for families. Renovated in 2015 in a bright style, the hotel boasts features such as the modern Family Suites, the fun Daisy Adventure Pirate ship and a family zone with a children's buffet in the Famara Restaurant. The hotel also has an extensive entertainment programme so that old and young alike are sure to have a great time ... more   less 
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Also Known As:
h10 Lanzarote Gardens Hotel Costa Teguise
Lanzarote Gardens
h10 Lanzarote Gardens Costa Teguise
H10 Suites Lanzarote Gardens Costa Teguise

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