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“Perfect family holiday”
5 of 5 bubbles Review of Sands Beach Resort

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Sands Beach Resort
Ranked #8 of 38 Hotels in Costa Teguise
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Perfect family holiday”
5 of 5 bubbles Reviewed September 17, 2013

We were there from 29/8/12-12/9/13 and had the most amazing time,food was beautiful the whole complex was a joy to walk round it was spotless..the staff are so friendly the cleaners do a superb Job keeping sands beach to high standards...my grand children loved it as well as my teenage children and are booking to go back in June...one word for this holiday FANTASTIC !!!!!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Everton234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsBeachLanzarote, Public Relations Manager at Sands Beach Resort, responded to this review, September 18, 2013
Thank you for your lovely review. This is what our hotel is about - generations of families enjoying themselves and creating memories they will treasure forever.
We look forward to seeing you and all your family again in June.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,145 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (905)
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English first
Dublin, Ireland
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 17, 2013 via mobile

Five of us shared a beach front apartment..... Everything was perfect except for the very early closing if the bar.
Cleanliness 100%
One of our party had a birthday durning our stay and on the morning of her birthday a member of staff arrived with a plate of chocolates, a really really nice touch!!!
A bit of a walk to main restaurants if you are not so good on your feet.... Taxi can come to pick you up at side of beach front or you can park your hires car there!!!!!
Man made beach ok foe lounging round.... There is a fab beach literally two minutes walk, up the steps beside boat hire!!!!
Lovely stay and would recommend.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Carrottop72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsBeachLanzarote, Public Relations Manager at Sands Beach Resort, responded to this review, September 18, 2013
Thank you for your lovely review. We are delighted you enjoyed your holiday with us and we look forward to seeing you back at Sands Beach Resort soon again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
56 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

We stayed at Sands Beach for 11 nights, and had a fantastic time. We booked a superior apartment and were given a bungalow on Plaza Sol. The apartment had a separate bedroom with double bed, fully equipped kitchen incl full size cooker and fridge freezer, dishwasher, microwave etc. We even had our own ironing board and proper iron, which was a huge advantage. There was a safe in the room which we were able to rent from reception. We also had a patio area with a table/chairs and one sunlounger.

There was always plenty of room around the pool, although we did notice people reserving sunbeds from early in the morning and not using the sunbeds, which was very frustrating. One family in particular would reserve 5 sunbeds each day and just leave them empty. I also noticed towards the end of the week that certain people were actually REMOVING sunbeds from the pool and keeping them outside their apartments, then the next day just dragging them out to the pool area where they wanted them - we noticed as the week went on a drastic reduction in the amount of sunbeds available. Also, the pool was full of inflatable toys which according to the welcome pack we received, are not allowed. Due to the high winds in Lanzarote, these would blow around the pool recklessly and it got quite annoying in the end having to avoid flying lilos!!

The pool was quite cold so only used it once. The pool at the Mai Tai is apparantly heated but we didnt notice a lot of difference in the temperature.

Location wise, the resort is ideal. Its a 5 min walk up the road to a shopping area which has plenty of restaurants, bars etc. A further 5 minute walk up the promenade takes you into the main area and there is a huge choice of restaurants. We didnt have any problems finding anywhere to eat and every meal we had was amazing. In particular we would recommend La Maestro, La Hacienda (Mexican), Fazz's (Indian), Peskera and although we had lovely food at Portobellos (Italian) the service was abysmal. We didn't use the restaurant or snack bar onsite at the hotel but did use the bar nearly every night, lots of choices of cocktails which were all very nice and staff were friendly. The resort has a private beach but we didn't use this, the main beach is just literally outside the hotel and has plenty of space.

There is a shop onsite which is open until midnight, which is very handy. It stocks everything you would need including a selection of frozen foods, fresh bread/cakes, alcohol etc. There are also a number of Hyperdino supermarkets around a 5 minute walk so no problems with stocking up on food if you are self catering like we were.

The gym was closed the first week whilst we were there but when it re-opened it had some really good equipment in. There are lots of fitness classes and activities available, but we didnt use any.

The resort is spotlessly clean, it is clear that all the staff work very hard to keep it this way. Our room was cleaned almost daily. All the outdoor areas are clean and tidy. The pools were also cleaned regularly. Reception staff were very friendly and were able to help with any queries we had.

We had a fantastic time at Sands Beach and would definately return. It was ideal for us as a couple, but for anyone travelling without children this is probably not the best resort for you as we were constantly surrounded by children and they could be noisy at times. However this didn't put us off and we'd definately return.

Room Tip: Book a superior room and ask for a bungalow
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  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank boohoo123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsBeachLanzarote, Public Relations Manager at Sands Beach Resort, responded to this review, September 18, 2013
Thank you for your comprehensive review of our hotel and its facilities. We are delighted you enjoyed your holiday with us.
We have a well stocked supermarket in reception which is open from 07.30-00.00 every day. Our prices are competitive with branded products. We stock Cravendale milk and we have delivery of English and Irish newspapers by 11.00 every day.
While our hotel is a family resort it is still a great hotel for those travelling with no children. Many of our guests love the peace and quiet of Plaza Verde where our 25m pool is. There are no children there and so offers a haven for those without children or on a break from the kids! Tranquility at its best!! Therefore we have to disagree that our hotel is not suitable for couples.
At last, our new gym equipment has arrived. It is now a first class gym equipped with the most up to date modern life fitness equipment available today.
We thank you for your review and look forward to seeing you again soon at Sands Beach Resort.
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WALLASEY
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed September 16, 2013

My family and i stayed here for 2 weeks and had a wonderful time. The food was 5 star and the hotel was excellent. The staff from the cleaners to the reception were all polite and helpful. The entertainment was excellent and buddys club was great for the kids and with swimming pools all over the complex including the Olympic pool there was something for everyone. We cant wait to get back in June. Sands is A1

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LIGHTYP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsBeachLanzarote, Public Relations Manager at Sands Beach Resort, responded to this review, September 18, 2013
Thank you for your lovely review. Your review gives great encouragement to all our staff who worked very hard over the Summer to make sure everyone had a great holiday. Sands Beach Resort has something for everybody in the family of all generations and as an hotel that is what we are about. So we thank you again and look forward to seeing you and your family again in June.
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Chesterfield, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

first time at sands beach - would have got EXCELLENT but just a couple of little grumbles : the sun loungers where in poor repair - some even dangerous with splitting and sharp edges - could do with a bit of face lift on some of the apartments furniture - but couldnt fault cleanliness and staff where helpful and pleasant. The pools well maintained but chilly at first. entertainment varied and good - go and see the PLATTERS very professional - over all a very good complex would go again.

Room Tip: ask for a room with pool view - some had a view of a wall - upper floor better as no one passed and...
See more room tips
  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MAXINE181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsBeachLanzarote, Public Relations Manager at Sands Beach Resort, responded to this review, September 18, 2013
Thank you for your review and we are delighted you enjoyed your holiday with us.
We have passed your comments about the sunbeds on to our maintenance department today and we thank you for pointing out any dangers. We will be checking this out immediately.
We thank you again for taking the time to write the review and please note that your comments have been taken very seriously. We look forward to seeing you again soon at Sands Beach Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Yorkshire Dales National Park, United Kingdom
Level Contributor
68 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
5 of 5 bubbles Reviewed September 16, 2013

We arrived late evening on 1st September, Check in was efficient and staff friendly and helpful and offered a warm welcome. We were given a map to find our apartment and obtained a safe and paid for the fan we had previously requested before our arrival. We were located as requested on a ground floor apartment overlooking the pool in Plaza Canarias C46 (our family members above us in C45). Not only had Sands met our requests (due to mobility issues) they also immediately dealt with any issues that arose during our stay with regards to repairs in room. How anyone in previous reviews can say staff were unhelpful or unfriendly is beyond me, we found Sands staff to be extremely professional, courteous and first class at doing all they can to meet your needs to ensure a great holiday experience. Our Apartment was a standard as are all those in Plaza Canarias but is was lovely and furnished to a good standard. The grounds are immaculate and cleaned constantly. We never tried the restaurants on site so cannot comment on the food, but there are plenty of restaurants in resort and bars to choose from. Rosemary is the lady to see about trips and information on where to go, she is very informative and helpful. The resort is quite widespread, Las Cucharas centre is a five minute walk to the left as you come out of reception and it has a few restaurants and bars. Number One Lanzarote bar and Robinsons is a must. Portobello restaurant is lovely for Italian food and big pizzas. If you take the steps down to the beach prommonade behind Las Cucharas centre you can follow the road on towards the main resort centre and "square" plaza del pueblo marinero where there are more lovely restaurants and bars and it hosts live music from the bandstand everynight. We hired a car via Rosemary for 2 days so we could get out and see the island which was fabulous and on visiting the other major holiday resorts in Lanzarote we felt Costa Teguise was the best. Sands beach reosrt is well suited for families and couples of all ages and provides nightly entertainment which is quite handy if you do not want to venture out. There are alos kids clubs and day time activities organised but we did not use these facilities. The Private beach is nice but used mainly by families with young children when we stayed there. The Mai Tai pool area was great, such a shame to waterfall in the pool was not working during our stay. We did visit the jaccuzi of which only the bottom part worked during our entire stay. Unfortunately unsupervised children were left to mess around with the oeration buttons, which overtime probably was the cause of the breakdown of the jaccuzi which is not the fault of Sands beach, but that of parents lack of respect for other holiday makers and lack of supervision. All in all a very pleasant experience and we would stay here again as we enjoyed the peace and quiet by our pool, we never had to fight for a sunbed by our pool either and if there was a shortage of sunbeds, I am sure all that would be needed would be a short phone call to reception to arrange more bringing up to the pool area. I can honestly say Sands deserves it's place at the top of the trip advisor accommodation ratings. Happy holidays to anyone booked in here and for those thinking of booking, what are you waiting for? A big well done to Rosemary and all staff at sands beach and I wish you all great success for the future, from Angie and Matt :)

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank xmizzchiefx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsBeachLanzarote, Public Relations Manager at Sands Beach Resort, responded to this review, September 18, 2013
Thank you for the comprehensive review of our hotel . It makes everyone happy that you all had a great holiday at our hotel.
We are sorry we are still waiting on the part needed to repair the waterfall.
We thank you for your kind comments and we will pass on your comments to them all.
We are pleased you and all your family were happy with your accommodation and our facilities.
We look forward to seeing you back again soon at Sands Beach Resort.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Worksop, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 16, 2013

just returned from a 7 nights stay at sands beach. we booked half board, with a superior room. we didn't get a superior room, but when we went to reception to ask about this they were very accomadating and said we cud have another room, but this was our 3rd day and we were only there for 7 days so didn't want to pack up and move, they gave us 70euros to spend in the resort but we struggled to spend it,just waiting to check husbands bank statement because on arrival they take a copy of your bank card or visa card, never had this before. hotel was beautiful n clean and the staff in the hacienda restaurant was amazing think they need a pay rise they are a credit to the hotel.will go back again, but wont book through jet 2 we will book direct in future.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank helen c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SandsBeachLanzarote, Public Relations Manager at Sands Beach Resort, responded to this review, September 18, 2013
Thank you for your review. We are happy you enjoyed your holidays at our hotel.
Each guest has to provide a credit card to open an account at our hotel on arrival. This means they can sign for food and drinks and at our Supermarket. It also opens the telephone line in your room. Nothing is taken from that credit card without speaking to you. At the end you must be satisfied with your bill and you can use another card or cash to settle your account. The card number is merely to open your account.
We are happy that you enjoyed your holidays and we look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sands Beach Resort

Property: Sands Beach Resort
Address: Avenida Islas Canarias, 18 | Las Palmas, 35508 Costa Teguise, Lanzarote, Spain
Location: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#1 Top resorts Hotel in Costa Teguise
#4 On the Beach Hotel in Costa Teguise
#5 Romantic Hotel in Costa Teguise
#6 Family Hotel in Costa Teguise
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Sands Beach Resort 3.5*
Number of rooms: 368
Official Description (provided by the hotel):
Sands Beach Resort lies on the eastern coast of Lanzarote, 15 min from the airport, facing Los Charcos Beach and with direct access to the promenade. The Resort is provided of its own beach, 13 swimming pools (7 adults and 6 paddling), restaurants, pub, supermarket, gym, health center, internet, 24h reception, parking, tennis court, entertainment, etc. The apartments are very spacious and comfortable, with safe, tv-sat, microwave, fridge and freezer, oven, dishwasher, hairdryer, etc. ... more   less 
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Also Known As:
Sands Beach Resort Lanzarote/Costa Teguise
Sands Resort Lanzarote
Sands Beach Villas Lanzarote
Beach Lanzarote Resort Sands
Sands Beach Lanzarote
Sands Beach Villas Resort
Sands Beach Hotel Lanzarote

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