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4,313
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432
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62
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All reviews hot tub sports bar infinity pool champs bar champs sports breeze bar deluxe room guest experience manager coffee machine full length mirror half board sea view breakfast and dinner welcome drink lovely hotel bottle of cava main pool
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Reviewed January 21, 2020

Best bed I've ever slept in at a hotel. Perfect location also with back door onto boardwalk along the coast. Breakfast was good. Caught the magician in the downstairs bar, he was real good. Great hotel though guests fight (put towels on and leave) for the balanese beds by the pool. They need more, or cushions on the regular sunbeds. Pool though heated slightly to about 20* was still real cold to swim in in January

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2020 via mobile

Staff were exceptional - from hotel reception. Swift check-in, to breakfast staff, always a smile in the morning and helpful all round. The 2 pools were very relaxing and not too cold to swim in January. Deluxe Room was good size. Location excellent - short walk to the beach and lots of good restaurants nearby. Sunday market in Teguise and Wednesday evening craft market in costa teguise also worth visit. Would love to come back!

Date of stay: January 2020
Trip type: Traveled as a couple
2  Thank castlenerd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2020

Stayed here for a week in January. Spotless hotel, with superior customer service. Fantastic options for breakfast and lunch and dinners. Room perfect and had a hot tub. Adult only hotel, should be a 5 star hotel.

Date of stay: January 2020
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Barcelo Hotels & Resorts
1  Thank PaulH42A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2020

A Moorish influence - an understated frontage hides lovely open space and interesting design. Greeted with a glass of champagne on arrival. Rooms are de-luxe or junior suite: add jacuzzi (inside or out); pool view or sea view at additional charge. Bathroom is not separate: loo is a 1m square room which needs two-way opening door to manoeuvre entrance/ privacy/ exit with dignity! Rainstorm shower head in separate glass cube which provides clear glass view to the TV (WHY?). Wash-hand basin is on top of 1m square unit holding minibar and towels. There is no shelving so toiletries/ makeup etc have to share very limited, cluttered space with kettle and coffee-maker. Only one seat in the bedroom so one guest has to perch on the bed if temperatures are low, or after dark - a bit mean in such a high-cost hotel. Some terraces are generous, but our first offering was so narrow it only accommodated 2 bar-stools: not designed for a leisurely read. (We moved). So what DID we like? The staff. The cleanliness. The 2 pools, particularly the infinity pool. The food (hot needed to be hotter, though). The location - next to the beach and a lovely beach walk, one block away from the pick-up point for all island tours; only 25 minutes from the airport, so short transfers.. The spa facilities. The absence of children. We have booked again for next year. Suggest you join MyBarcelo if you are booking independently - offers some benefits worth having.

Date of stay: January 2020
Thank half-full55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 20, 2020 via mobile

The staff in this hotel are outstanding. Nothing was ever a problem, all were helpful, professional and always had a smile. Barcelo should be very proud of them.

The hotel is situated on the sea front but unfortunately the sea view rooms do not get the sun.

The decent sized room had an enormous bed. The house keeping was very good and the toiletries replenished daily. Our room had a hot tub on the balcony which was a good feature.

Breakfast and dinner were served in the Atlantic restaurant. There was always an excellent selection of food available - something for everyone.

Lunch was available in the Breeze pool bar and the menu was excellent.

Champs sports bar had a good selection of sports on numerous screens. This bar also had a good selection of food. The evening entertainment was ok

Date of stay: January 2020
Trip type: Traveled as a couple
3  Thank NeilstonTravellers32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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