I have always booked min of 4 star hotels for my family summer hols. I must say that this hotel falls well below what we should expect when booking 4 star. I totally agree with 38HelenF_15 review. The broucher suggests a large pool area, which is simply misleading (nice lens photography :you should work as estate agencies!). There is one main family pool area which during the day is surrounded in every square inch by occupied sunbed with litter everywhere. The smell of junk food filed the air. The other so called pools are just splash pools suitable for toddlers and one adult only pool (away from the main area). It took my young son about 20 minutes to explore everything the hotel had to offer and then looked deflated. The hotel is grubby with chewing gum under tables, filthy chairs, wires hanging from the piano bar ceiling and staff who never smile. My so called superior family room was advertised as having a wii but when we explained it was not there the hotel said they had upgraded us to this room so we forfeited the games console. This was a flat out lie as we booked a superior room in England. There was no table on any of the balconies and the hotel said "we don't do tables". The pull out bed for my second children was a tatty MDF box on wheels that was rolled under a cheap sofa bed. The rooms look tired.The Air con makes noise but does little else.There is a distinct lack of quality around the hotel. The all inclusive finishes at 11pm which after experiencing the entertainment (like gate crashing a back street social club) was the last straw. We lasted one day before requesting a moving (thanks to Amber in the UK at Thompson and shame on our local unhelpful rep.) . In conclusion, if you have experienced 4 star like the Princess in Maspalomas, Riu in Cape Verde, or the holiday villages then you will understand my dismay at this rating. I must say as consumers we should be more critical of the stretching by holiday providers on the hotel ratings system. It is suppose to help us make informed decisions not to help them sell us something that clearly is not what we are wanting to purchase.
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- Also Known As:
- Barcelo Lanzarote Hotel Costa Teguise
- Barcelo Costa Teguise
- Hotel Barcelo Lanzarote
- Barcelo Hotel Costa Teguise
- Barcelo Hotel Lanzarote
- Occidental Lanzarote Mar Costa Teguise