This was our 6th visit to the bluebay and we were not impresessed, the cleaning of the room was not upto previous standard and our cleaner regularly only left us 2 towels, the toilet seat was broke, shower leaked, key cards for room either didn't work or only opened the door didn't work the electric, the safe also was broke when we arrived, we have never had to call for maintenance on so many occasions.
The entertainment team were not upto standard and very poor compared to the fiesta consulting team that had been there our previous 5 stays the saving grace to the entertainment was the singer john alan pick who we have seen countless times and very entertaining.
The food was below standard and sometimes cold and not as varied our previous stays.
On top of all this our holiday company went into administration during our stay and the hotel were extremely quick to tell us we had to pay for our holiday in full immediately even though the civil aviation authority were trying to contact all accommodation providers to arrange to pay them.
THIS WAS NOT A VERY PLESEANT EXPERIANCE AS NOT EVERYBODY TAKES CREDIT CARDS AWAY WITH THEM WHICH I DID.
Cannot fault the reception, bar, and restaurant staff all very friendly especially Yassin, poli and Oscar.
Sorry bluebay Lanzarote I would have to think twice in booking your accommodation again unless things drastically improve.More
- Free Wifi
- Free Parking