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“a great place and a great location”

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Be Live Experience Lanzarote Beach
Ranked #5 of 38 Hotels in Costa Teguise
Certificate of Excellence
Heswall, United Kingdom
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“a great place and a great location”
Reviewed February 5, 2014

we have just come back from staying at the luabay this hotel is supposed to be a three star it should be a four star.the staff are great very help full the food is great i will recomend this hotel to all my freinds the local bars on the front are great i will come back very soon we had a great time
one last word buy a pint glass for the beer as thay only give you small plastic cups..

Room Tip: ask for a sea veiw room.
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  • Stayed January 2014, traveled as a couple
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Helpful?
2 Thank haspcotkev_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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3,425 reviews from our community

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Rating summary
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English first
Bournemouth, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 4, 2014

My partner and I stayed for a week between 26th Jan to 2nd Feb 2014 all inclusive on a last minute deal to get out of the constant dreary British weather we've all had.
I think that I this is probably the best hotel I've stayed in for the price and the practically everything about the Luabay is first class, from the welcoming drink of champagne upon your arrival to the fabulous job the cleaners make of your room. The hotel lobby is very spacious, open plan and appears very modern. The room we had on the third floor overlooking the main pool, was much larger than we expected, incredibly clean and stylish and this hotel certainly warrants more than the three stars in currently has. The hotel staff were exceptional in their service and special mention must go the receptionists who were wonderfully courteous and calm throughout. There is even a kettle in every room- reception will give you bottles of water free whenever you want it too! The location of the hotel is great, backing onto a relatively small beach on the eastern end of Costa Teguise with buses a short distance walk away to the main resorts further south.
If I were to visit Lanzarote again, I would definitely want to stay here and it would have to be quite something to make me think otherwise....
There were a few minor niggles, and believe me, they are just that! The food was excellent, varied and well presented and refreshed regularly: however, the dining area is situated in the basement and got rather hot after an hour or so, especially as the tables are rather close to each other. Oh and that kettle- we had to boil our water for our early cuppa in the bathroom as there was no power point in the sink area. But as I said, these are just very small points and certainly did not detract from the holiday.

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Signet123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed February 4, 2014

Many good things about this hotel , i.e. position, polite and friendly staff , nice room ,(we had to wait around for over an hour because our intended room was not ready and were eventually given an upgraded room ) comfortable bed ,( albeit two singles pushed together , not so good !)
we were offered champagne on arrival ( sparkling white wine actually) still a nice touch though.
Not so good,( as other reveiws have said), was the smell of drains in the ' restaurant ' and outside and also coming up though the waste pipes in the shower and basin in our room .
The so called ' restaurant ' was like a cafeteria , reminded me of school dinners , good selection of food , but poor quality and luke warm , and although the waiters were generally friendly they couldn't wait to clear your plate from your table , sometimes even before you had finished , regardless of if your partner had finished , I found this to be somewhat rude .
We didn't particularly want all inclusive , as we like to try different restaurants and see this as being an interesting part of the holiday experience , so we would probably not do ' all in ' again
We did eat out on two nights of our seven , at a place called Maestro , and they were brilliant , first class service and food .
So three star about right , they seem to try hard , but could improve

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank rk-exeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 3 Contributor
16 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed February 3, 2014 via mobile

We booked via first choice ( a trusted name). The Hotels first impression was great. We were upgraded to superior on arrival. The room was clean spacious and had everything we needed. We were very pleased, until we ate in the restaurant .... The smell as we entered was really off putting, we were sat by a waiter but decided to move because of the smell this seamed to cause an issue. The day after we had our arrival meeting with our first choice rep we reported the problem. We were told that there was nothing that could be done and it was the councils problem not the hotels! As we wanted to enjoy our holiday we decided to eat out. Which was a shame as we had paid for all inclusive. In saying that all the staff were friendly and made a real effort on my birthday to ensure I had a good time.

Stayed February 2014, traveled as a couple
Helpful?
3 Thank Rebecca K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Notts
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed January 31, 2014

WelI I will start with what has already been mentioned, the restaraunt is in the basement, however it serves the purpose and given this complex has been converted from a apartment complex they have done a good job in making the most of the space. Considering this hotel is a 3* the food was good! never went hungry in fact quite the opposite eat very well! The Mexican and Spanish nights in the pool bar which is converted a few nights a week into these themed restraunts is fantastic! The idea in itself is genius which the different branding, such detail and a lovely break from the normal dining, the food and table service was exceptional!
The room we found amazing, modern, clean etc.. We were on the ground floor right next to reception so could be a bit noisy at night with people walking back from the entertainment but no problem. The entertainment we actually found the most amusing of the hotels we have previously stayed in and some really good acts.
Now the staff are a real credit to this hotel, very helpful, hard working and friendly and the hotel location is spot on.
I must say that a few years ago we stayed at the 5* Hotel Riu Palace Maspalomas in Gran Canaria for our honeymoon and we can honestly say that we would much rather of spent it here at the Luabay! Yes this is a 3* hotel but with a 5* welcome for everyone regardless of age, Spanish, German or English etc.. which the above mentioned hotel could learn a lot from!

We really hope to come back to luabay, thank you for such a great relaxing stay :)

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
2 Thank Littel_Jem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level 3 Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 31, 2014

Just returned from luabay. At lanzarote. Hotel is nice and clean and in nice area, the entertainment can be very noisey as it's upstairs in reception and has low ceiling music bounces off the walls. The room was lovely. Nice and clean with amazing shower. Balcony got sun all day. As for the food, the food is nice and always something to find to eat. We were on all inclusive. And was good. But there is a smell as you go into the restaurant. Which does put you off. In general a nice hotel but needs some attention to the above I mention

Room Tip: Ask for room in block 2. Over looking pool.
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  • Stayed January 2014, traveled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank kevin h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitburn, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 31, 2014

hotel great central location, very clean . Comfortable beds we stayed in family room with sea view, good size rooms . Staff were very friendly and helpful. Good variety of food on menu . We enjoyed our stay and would go back to this hotelI

  • Stayed January 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank fiona m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Be Live Experience Lanzarote Beach

Property: Be Live Experience Lanzarote Beach
Address: Plaza Janubio 2, 35508 Costa Teguise, Lanzarote, Spain (Formerly Luabay Lanzarote Beach)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Costa Teguise
#2 Romantic Hotel in Costa Teguise
#2 On the Beach Hotel in Costa Teguise
#5 Luxury Hotel in Costa Teguise
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Experience Lanzarote Beach 4*
Number of rooms: 237
Official Description (provided by the hotel):
Be Live Experience Lanzarote Beach is a wonderful hotel that has a very modern design, cozy and ideal for singles, couples and families. In short, the perfect choice for those wishing to enjoy the sun and sand of Lanzarote's beaches combined with maximum comfort. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Luabay Lanzarote Beach Hotel Costa Teguise
Be Live Experience Lanzarote Beach Costa Teguise

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