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Be Live Experience Lanzarote Beach
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Reviews (3,791)
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Show reviews that mention
All reviewsluabay hotelpool barsea viewlovely hotelmain restaurantsaladgreat holidayreception staffplenty of choiceevening entertainmentsuperior roommexican nightbars and restaurantsentertainment areaon tapthemed nightsplenty of sunbeds
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2,017 - 2,022 of 3,791 reviews
Reviewed December 6, 2013

We arrived back last night after spending a week at Luabay. We were a party of 6 and had 2 lovely large rooms overlooking the sea. The staff were amazing nothing was too much trouble, every day bottled water was at reception so no running to find a supermarket. The entertainment staff were very friendly Olly and Christal worked so hard to please everyone of all ages. Entertainment each evening was very perfessional best I have seen for a long time.
The only thing that stops me going to this hotel again was the food!! It was the worse I have seen and tasted in years. The soup was the same grey colour each day, and although there was lots of choice it was poor quality and the same each day.

  • Stayed: November 2013
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2  Thank 19disley70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2013

Just back from a great week 28/11/13 - 5/12/13 at Lanzarote Beach cant fault this hotel at all.
On arrival we were met by great reception staff who apologised for our room not being ready but we did arrive early and were able to have refreshments by the pool bar.
When our room was ready we were offered champagne and our cases were carried up to our room by Davy who I must say has one of the broadest smiles I have ever seen , nothing is too much trouble for the staff at his hotel they seem to go that extra mile to make your stay enjoyable.
The hotel has a high standard of cleanliness and the staff must be complemented on this, it is by far one of the cleanest and friendliest hotels we have ever stayed in.
We were given room 1316 which is in the block with no lift but the stairs didn't prove to be a problem , we did have a great sea view and the room was very comfortable.
We cant comment on the entertainment as we went out every night but the food was fine it cant be easy trying to please people of different nationalities .We did worry about the reviews that said there was a smell in the dining room but it was hardly noticeable so wasn't a problem.
Overall we are happy to recommend this hotel , we will be staying here again if we are fortunate enough to be able to visit Lanzarote again .Our compliments go to all the management and staff for a great week at Lanzarote Beach it is nice to see staff that look like they enjoy their work.

Room Tip: Room 1316 was a great spacious room with a great view but it was in the block with no lift so wouldn't be good for anyone with mobility problems
  • Stayed: November 2013, traveled as a couple
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3  Thank soosie_q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 27, 2013

Visited this resort last year for a few days at different hotel that we found a bit quiet at night and a bit further out of town , so chose the luabay for it's more central location . Stayed here for a week from 18 th November . Every inch of this hotel is immaculate and staff are always freindly. We did not upgrade to a sea view room and were given a ground floor room near the pool , room was spacious with lovely new decor but we found it a bit inpersonal if sitting on the outdoor area / patio as it was on a main walk through but we could of asked for a room on a higher floor with a more private balcony . Good choice of help your self drinks , on tap beer and wine . Downstairs restuarant was a bit cramped and canteen style and in certain areas the " smell " was off putting ! Plenty of variety of food but after a few days was a bit boring but local restaurants were reasonable and a nice change especially ones in the square . Upstairs bar and evening entertainment area was to small and the chairs were awful ! Varied entertainment every night magician was really good but other acts were a bit naff ! The hotels own entertainment team were really good and enthusiastic . Hotel overall was lovely but with improvements could be a 5 star ie if they had the restuarant in another area and maybe with carpet and some different furniture same for the upstairs entertainment area !loved the central location literally a stones throw from pubs shops etc ! Loved the bulldog pub just outside where their nightly entertainment was better than some in the hotel! Lovely sheltered beach 5 mins walk away with shallow water and loads of fish great for snorkelling , take some bread and fish will eat out of your hand ! Hope to return love this island

  • Stayed: November 2013
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Thank Davtinbl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Experience Lanzarote Beach, responded to this reviewResponded December 4, 2013

Dear guests, thank you very much for staying at our hotel and sharing your experience. It is great to know that you enjoyed your stay to the fullest and were satisfied with the cleanliness of the hotel, our staff’s friendliness, the food in general and the hotel entertainment. We appreciate your feedback and will forward your comments about the atmosphere in the restaurant and the evening entertainment area to the corresponding department. It would be a great pleasure for us if we could welcome you to our hotel again in the future.

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Reviewed November 25, 2013

Just back from a week 17th - 24th Nov, Hotel was lovely very clean we had a family room which was very spacious, check in was quick but had to wait nearly four hours for our room (not impressed). The food at the hotel was not good, cold at times meat was either undercooked or tough, chicken was pink, not a lot of choice either, o k if you like salads, most people where eating pasta but that was cold, sweets where poor too nothing was replaced very quickly, most of the crockery was chipped table cloths not changed just turned over, we went down to breakfast one morning to find table cloth with red wine stains from the night befor. Location of the hotel was brilliant lots of restaurants and bars, great atmosphere in the square craft markets wed and Fridays, would only return to this hotel if the food inproved.

Room Tip: Try not to have room 3106 its right next to the metal steps going down to the restaurant, and is quite noisy
Stayed: November 2013, traveled as a couple
1  Thank Liz J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Experience Lanzarote Beach, responded to this reviewResponded December 4, 2013

Dear Liz and Ian, thank you very much for being our guests and writing this review about your stay. We are glad you were satisfied with your room and overall enjoyed your time at our hotel. Your feedback is very important for us and we will be sure to forward your complaints about the waiting time for your room as well as the food and the restaurant in general to the corresponding departments so they can look for ways of improvement. We would be very delighted to welcome you as our guests again in the future and present you with a choice of food more to your liking.

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Reviewed November 24, 2013

My husband and me spent half relaxing and half busy week in Luabay Lanzarote Beach at the end of July. It was a last minute deal with not much time to decide on the hotel. I read the review, some not good but decided to give it a try.

The hotel is perfectly located, it`s in the center of Teguise but also right on the beach which is very convenient. It`s very clean and well-kept with nice and friendly staff at the reception desk.
It`s not popular with families with kids so it`s very quiet there, no slides, no kids clubs at all. It was something different for us because normally we travel with our 2 kids. :)

As sun "wakes up" pretty late on Canary Islands there were never problems with getting the sunbeds by the pool which was quite a novum for us too. ;) The pool was not huge but big enough with a bar with self-service and snacks at the side. The water in the pool was too cold to swim as to my standards though.

Our room was quite small but modern with all new furnishings and a beautifully designed bathroom with toiletries. Unfortunatelly we didn`t get any nice view over the ocean but maybe it wasn`t bad because of the wind.

Comparing to the reception hall and the rooms the only place that needs renovating is the main restaurant, it`s barely 2 stars in my view with a strange musty smell sometimes.
The food was not bad but also nothing special. There should be a better choice. We ate the snacks by the pool for lunch and went for a Spanish and Mexican Dinners twice. We both liked Spanish dishes much better. Even though we both like Mexican cuisine what they served wasn`t our thing.

We spent 3 days relaxing and 3 days sightseeing the Island. We saw most of what was to see there. We bought a coach trip to Timanfya to avoid long car queues and rented a car in a car rental next door to the hotel to see the rest.

We liked Lanzarote but won`t return there soon because of the winds and cool nights. I had known all about it beforehand but was still very much surprised how cold and windy it was. So if you are also a warmer climate type pick another destination or a less windy Canary Island ei. Tenerife.

  • Stayed: July 2013, traveled as a couple
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Thank hore2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Luabay Team at Be Live Experience Lanzarote Beach, responded to this reviewResponded December 4, 2013

Dear guests, thank you very much for staying at our hotel and taking the time to write this review. We are glad that overall you were satisfied with your stay and especially our staff’s friendliness. Your feedback is very much appreciated and we will pass your comments about the main restaurant and the choice of food to the corresponding departments so they can be looked into in more detail. It would be a great pleasure if we could welcome you to our hotel again on another occasion.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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