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“Very good hotel”

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Be Live Experience Lanzarote Beach
Ranked #5 of 38 Hotels in Costa Teguise
Certificate of Excellence
Reviewed February 8, 2013

We stayed here in June 2012 and the staff and facilities at the hotel were very good. The only thing that slightly let it down was the resturant which is below ground and does have some odours of sewage. We

Room Tip: Beware if you are taking kids as the pool is freezing cold
  • Stayed: June 2012, traveled as a couple
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3  Thank phillandmaggie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviews (3,466)
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1,975 - 1,981 of 3,466 reviews

Reviewed February 5, 2013

My husband and I have just returned from a ten day stay at this hotel we went from the 15th till 25th jan 13.When we got there we found that they had upgraded our room free of charge, so that was a good start. We found this hotel to be very clean, food was great, yes there is a smell in the downstairs restraunt, but it isnt as bad as people are saying we ate down there every night but one, and it didnt put us off our meal, All the staff are really friendly and always smling. the entertainment was good, different every night, yes it is basic, but at least they have entertainment, (we have stayed in some hotels that said they had entertainment but didnt! ) I would say that the only down side to this hotel was the pool, which isnt heated in january which is a shame because it is a lovely big, clean, pool. We went in the sea which was alot warmer than the pool lol. There is a gate at the back of the hotel which u can only get in and out of using your room key, that leads down to the beach which is a lovely sandy beach. very clean and the sea is crystal clear. The room we had was 4110 it was lovely, ground floor, very roomy with a lovely big bathroom and walk in double shower, every thing was very modern and the maids kept our room lovely and clean and tidy, you can get free bottled water at reception when ever you run out the maid puts one in the fridge every day but you can have more if you want it. It was my husbands birthday while we were there and the hotel put 3 lovely pieces of cake on a tray in the fridge and left a birthday card in the room. We feel they went that extra mile to make us have a very enjoyable relaxing holiday. so thankyou very much all the staff at the Luabay Hotel in lanzarote.x

  • Stayed: January 2013, traveled as a couple
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10  Thank valkaffsC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this reviewResponded February 19, 2013

On behalf of the Luabay Lanzarote Team we would like to thank you very much for your positive feedback and your kind words for our staff. We are very happy to hear how much you enjoyed your stay with us and that everything was to your satisfaction. Your feedback is very important for us and we are glad the smell issue is being solved and you noticed improvements. It would be a great pleasure for us if we could welcome you at our hotel again in the future. Thank you very much for your recommendation!

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Reviewed February 4, 2013

Me and my boyfriend stayed at Luabay, 5th-19th January. We loved it!!! When we got into the room we realised we had been upgraded to a superior room with a massive balcony which overlooked the front of the hotel, we stayed in room 6204. Not sure why we were upgraded but was a nice bonus. Room was spacious and clean as was the bathroom. Food was lovely, we only ate breakfast twice as 8am-10am was too early for us. Lots of choice at dinner and tea time. Always fresh and tasty, griIled meat and fish, pasta, chips, salad, vegetables, foreign dishes, paella, all sorts, I especially enjoyed the pasta dishes and the fresh pasta they cook for you at tea time. We also went to the 2 theme nights, Mexican and Spanish, the mexican wasn't good, fajitas were undercooked and overall just not very nice. Spanish was lovely, different tapas dishes that were all very nice. There is a smell in the restaurant but we found if you sit at the bottom of the stairs around the entrance then it is barely noticeable. Wouldn't recommend sitting under the air conditioning vents on the ceiling as the smell is quite strong there. We ate out quite a lot as there are many restaurants situated within a 2 minute walk from the hotel. Would recommend Divina Italian that is in the square (Pueblo Marinero.) The hotel is spotless and maids clean the rooms everyday and change the towels. The entertainment varied, some nights really good and some nights rubbish. African acrobats and starman show were really good. The swimming pool is freezing!!! Only saw a handful of people in it during our 2 weeks there, would be a lot better if it was heated. Plenty of sunbeds around the pool. The Luabay reps are fun aswell. Would recommend the bar crawl that they take you on. Would also recommend going on the trip into the volcanoes and the camel ride. Would definitely return to Costa Teguise and this hotel, we had a lovely time. Already thinking of returning next January.

  • Stayed: January 2013, traveled as a couple
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Thank Charlotte N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 3, 2013

Just got home from 2 week stay in Luabay Hotel really clean but in the 2 weeks we were there could not eat in downstairs resturant smell extremley off putting but the location his very good and staff are a friendly bunch pool freezing cold sea warmer would recommend a visit to the bulldog across the road to watch all your sport and the la vida bar was a great live music venue

Room Tip: block 2 or 3 great all day sunshine pool view side alot cooler sea view the bulldog over the road br...
  • Stayed: January 2013, traveled as a couple
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2  Thank julie l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this reviewResponded February 19, 2013

Dear Julie, thank you for your comment. We are glad you were satisfied with our staff and cleanliness of our hotel. Please accept our apologies for the issue with the smell in the restaurant. The problem originates from outside of our hotel premises and we are doing the best that we can to prevent it from entering our dining area. We already get a lot of positive feedback for the measures we are taking and truly hope that this did not spoil your holiday for you. It would be a great honour if we could welcome you at our hotel again and present you with a nicer atmosphere and delicious food in our restaurant.

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Reviewed February 1, 2013

arrived at 12noon room not quite ready so went into pool bar for lunch,salad ,burgers grilled beef ,chips,fruit,cold deserts ect.not bad for lunch.allocated a room at 1pm overlooking sea lovely,but not what was booked ,due to this being a package deal waited for rep the next day.he visited at 11am 2days now lost of our 7day holiday .we were moved to a larger room which was over the pool area,much better in size and more to our liking the reception staff asked if it was more suitable and we agreed it was.the staff wre all very polite and curtious all the time we were here nothing was ever too much trouble.the hotel was spotlessly clean and they all worked extreemly hard to ensure a good holiday,shame about the lunches every day the same as i first wrote the beef could change to fish but the dredded burgers were always on the list daily for lunch.breakfast was fine if the milk was replaced for cerial,and we brits like our cuppas in the morning but there was no milk for them either it was available hot but you cant make tea with hot milk (ugh). fodd was fine overall just one problem there was far to much salt used in cooking it,overall a good hotel always good and bad in reviews may revisit but will visit a different part of the island next time .

Room Tip: book a larger room than normal all the sea facing rooms seem dark no sun on them .also a pool view b...
  • Stayed: January 2013, traveled as a couple
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1  Thank dawn04b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this reviewResponded February 6, 2013

Thank you very much for your balanced review. We are glad you enjoyed your stay with us and your issue about the room was handled to your satisfaction. Our guests’ feedback is our most important source of information and we appreciate your help in spotting areas that could be improved. We will therefore forward your comments about the food selection during lunch time and milk for breakfast. Thank you very much for being our guests! We hope we can welcome you at our hotel again in the future.

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Reviewed January 28, 2013

We stayed here on the 6th January for a week. We were treated brilliantly from the moment we arrived. Our room wasn't ready but they gave us our armband so we could go to the pool and get a drink and something to eat. Less than an hour later our room was ready and they upgraded us to a superior room, moy bien! The staff here are really fantastic. Nothing was too much trouble whilst lying by the pool they bought out sangria to us and different snacks to try. We went to the Spanish night where they serve you lots of different courses which were excellent! The rooms are great, the beds very comfortable a proper walk-in power shower and the whole holiday was excellent. Every member of staff from reception to the cleaners all deserve 5 stars. Thanks for everything and without doubt we'll be back!! All the best Paul de Mercado

  • Stayed: January 2013, traveled as a couple
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5  Thank Paul d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this reviewResponded February 6, 2013

Dear Paul, we thank you very much for your kind word and are very happy to hear that you enjoyed your holiday at our hotel to the fullest. Your feedback will be shared with our staff and we appreciate you mentioning their efforts. We are looking forward to welcoming you at our hotel again in the future.

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Reviewed January 28, 2013

Just returned from a weeks stay at this hotel, as others have said it is a wonderful hotel with excelent staff. Very clean rooms and a good size. The entertainment was no more that average and you could hear people talking down in the foyer above the singing. There are parts of the dining room that are in a draft from the air conditioning, you can see were it is as there is a long line of empty tables. Yes there is a smell of the drains in a part of the dining room hence the air con. The food is very similar and often hot food is served up on cold plates so it does not stay hot long. There are lots of good bars in the area that serve up better food. It is a shame as the hotel is in an excelent location.

Room Tip: Go for a sea view but not if it is very windy.
  • Stayed: January 2013, traveled as a couple
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6  Thank mikesouthampton65_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Administradors, Team Luabay at Be Live Experience Lanzarote Beach, responded to this reviewResponded February 6, 2013

Thank you very much for sharing your thoughts about our hotel, Mike! We truly hope that you enjoyed your holiday and that the fact that you were not satisfied with the food did not spoil it for you. Your feedback, positive and negative, is very much appreciated and we will forward it to the respective departments to share it with them. We hope we can welcome you at our hotel again and present changes to our food range and the way it is served.

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Additional Information about Be Live Experience Lanzarote Beach

Address: Plaza Janubio 2, 35508 Costa Teguise, Lanzarote, Spain (Formerly Luabay Lanzarote Beach)
Phone Number:
Location: Spain > Canary Islands > Lanzarote > Costa Teguise
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Costa Teguise
#2 On the Beach Hotel in Costa Teguise
#2 Romantic Hotel in Costa Teguise
#5 Luxury Hotel in Costa Teguise
Price Range: $132 - $275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Experience Lanzarote Beach 4*
Number of rooms: 237
Official Description (provided by the hotel):
Be Live Experience Lanzarote Beach is a wonderful hotel that has a very modern design, cozy and ideal for singles, couples and families. In short, the perfect choice for those wishing to enjoy the sun and sand of Lanzarote's beaches combined with maximum comfort. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 
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Also Known As:
Luabay Lanzarote Beach Hotel Costa Teguise
Be Live Experience Lanzarote Beach Costa Teguise

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