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Iberostar Playa Gaviotas
Ranked #1 of 14 Hotels in Playa de Jandia
Certificate of Excellence
Reviewed March 4, 2013

Recently returned from a wonderful weeks holiday at this excellent hotel. We found that the accomodation was first class, as was the food. The staff should be congratulated on their courteous and helpful qualities. Most guests were German, but that seemed to encourage
the management of this hotel, to achieve the highest standards possible to please all the guests.Would definately say the extra supplement paid for top floor, sea facing balcony is
worth the money, the views are excellent. The weather in February was a little changeable,
but never cold enough to don long trousers or sleeves. The drinks were plentiful and did
include international brands, rather than just the local brands.

  • Stayed: February 2013, traveled as a couple
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4  Thank Clifford C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas, responded to this reviewResponded March 6, 2013

Dear Clifford,

In the first place, we would like to thank you for your stay in our Iberostar Playa Gaviotas and for your praising comments. It is a pleasure for us to read how much you have enjoyed your stay with us.

On the other hand, we are proud and happy to see that you enjoyed our other services and we will certainly congratulate all of our staff that contributed to delight you with the culinary highlights, the immaculate cleaning and the friendliness whilst serving you. This positive feedback keeps us motivated to achieve the compliance of our demanding quality standards.

Last but not least, we are really proud to read that you highly recommend the Iberostar Playa Gaviotas. This is a beautiful award for our daily labors and a source of strength to continue striving to fulfill each and every demanding quality standard prescribed by our company. Once more, we thank you for posting this nice review and we look forward to may serve you again soon.

Sincerely yours,

Online Reputation Manager
Iberostar Hotels & Resorts

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245 - 251 of 1,152 reviews

Reviewed March 2, 2013

Absolutely no problems with this hotel. Mainly German clientele but the staff spoke more than enough english to get by. There were plenty of waiters and discrete cleaners to ensure that everything ran smoothly. The restaurants offered unlimited high quality food, even grilled lobster one evening, and everything was freshly cooked and "real", not microwaved freezer bulk packs.  The entertainment, both from the inhouse team and visiting acts was very good. Despite the hotel being full and overwhelming German we never had a problem finding sun beds. Only disappointment was that while most quality hotels these days offer free wi-fi in the lobby, here there was a 16€ a day charge, a bit strange when everything else was all inclusive, including good quality spirits. Can recommend this hotel to anyone.

Room Tip: All rooms are more than adequate with good views, but floors below 5 might be a bit far from the mai...
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  • Stayed: February 2013, traveled as a couple
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3  Thank wrinklytravellerYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas, responded to this reviewResponded March 5, 2013

Dear guest,

What a delight to read your extensive review full of wonderful comments on our Iberostar Playa Gaviotas. We always strive to achieve maximum customer satisfaction and it is very motivating and pleasant to see that on this occasion we reached our goal.

We do our best to ensure that the culture of warm hospitality is imbued in every person who works at the Iberostar Playa Gaviotas and to capture perfectly the exact balance between courtesy and friendliness which is different for each guest. We are delighted that you underlined your satisfaction with this aspect of your stay with us.

To succeed, it fills us with proud to read that you find the meals excellent and with plenty of choices. We will pass these compliments to our chefs, as this kind off praising mentions, help us to keep on working enthused in the future.

Further, we are really pleased to hear what a wonderful time you had under the dedication and care of our professional entertaining team. In Iberostar we believe that the real holiday feeling goes hand in hand with good fun and lovely animation and activities. It is the best reward for our daily labors to hear that our guests take some unforgettable memories of it back home.

Iberostar tries it´s very best to offer comfortable accommodation in great locations. It is always our intention to enrich your stay with local and international delis and pamper you with a service characterized by its excellence and proximity. Your affirmation to have enjoyed all our prime pillars fills us with joy and is the best reward for our daily efforts. We will be delighted to welcome you back!

Kindest regards,

Online Reputation Manager
Iberostar Hotels & Resorts

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Reviewed December 28, 2012

Looks like all has been said about this excellent hotel with ideal location!

Iberostar Gaviotas deserves a medal for their wonderful staff who are discreet, helpful and know how to make guests feel welcome. Thank you

It is hard to come up with ANYTHING to improve, but our suggestions would be

-we are aware that the hotel caters primarily for older german guests so dishes were adapted (which is understandable) and a little bland in our humble opinion, we lacked some authenticity in the food. The choice and very friendly service does make up for it! We also enjoyed the poolbar menu which was relaxed and had more choice than you could hope for

-we thoroughly enjoyed being able to eat outside,morning, midday AND evening which was a real treat but there is limited outside seating

- tea and coffee making facility in the rooms would be nice although we understand these are available in the superior rooms

Although not fans of "All in" type hotels,we are recommending Gaviotas to all who would like a relaxing holiday, next to one of the best beaches we know, with good food and great friendly service. This was our first time at Gaviotas ...and definitely not the last!

Room Tip: get room with sea view!
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  • Stayed: December 2012, traveled as a couple
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9  Thank naftalinabrussels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 23, 2012

This hotel is one of three all on the same site, and they are very similarly named. So please make sure you know which one you are boking as it is rather confusing. The hotel mainly consists of German guests, we were the only Brits for our two week stay.
We stayed for two weeks in November. The weather was mixed with hot sunny days, cloud and some rain. Apparently rain and cloud is unusual for this time of year as it normally wall to wall sunshine.
The transfer is about and hour and 15 mins from the airport.
Check in was rather slow,considering we were the only people checking in, but the hotel staff were polite and very friendly.
The rooms are very nice, we paid extra for a sea view. There was shampoo and shower gel provided. There was no coffee/tea making facilities in the room.
The area is very nice and you can walk into the shopping centre where there are shops and cafes and it is about a 15 minute walk.
The beach is right on the doorstep of this particular hotel. As it is a public beach you have to pay for sunbeds and umbrellas unless you want to lie on the sand.
There are lots and lots of nude people wandering around, walking, sun bathing, playing games and sunbathing. So you do ned to bear this in mind.
The beachmis huge and lovely to walk along both to the right and left.
The food is very good and all self service. There is a speciality restaurant, but it's is a fixed menu, so may not suit all.
There are plenty of sun beds around the pool and there is also a sun terrace which does get pretty busy.
The massage we had was amazing and one of the best we have had.
In summary we would go back for two weeks in November (or any other time) again.

Room Tip: Worth paying extra for a sea view.
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  • Stayed: November 2012, traveled with friends
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4  Thank GuernseyDonkey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas, responded to this reviewResponded December 27, 2012

Dear guest,

We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort that you gave yourself to share the experience of your recent holiday with us and Tripadvisor readers.

To succeed, it fills us with proud to read that you find the meals excellent and the staff nice. These features are our prime pillars because we are convinced that only through their excellence we will be able to reach complete client satisfaction. We will pass your compliments to the concerning colleagues, as this kind of reconfirming mentions, help us to continue working motivated in the future. It is also a pleasure to read that the clean room, the beach and the location in wonderful surroundings, were satisfactory to you.

On behalf of the staff and myself, I must say we were all enchanted to have you at the Iberostar Playa Gaviotas. We trust it will not be long before you will be back with us for another visit. We assure you in advance of our utmost care and attention and, we look forward to thank you personally for your encouraging review.

Our best regards,

Online Reputation Manager
Iberostar Hotels & Resorts

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Reviewed December 15, 2012 via mobile

I took my mum on holiday here at the end of september this year. It was actually the best holiday and hotel ever!!! We wanted a chill, relax and recharge time and that is exactly what we got.

I booked a VIP room and we got the best room in the hotel, on the corner-most amazing sea view and the biggest balcony with loungers that the hotel has- we arrived there in the middle of the night and what a treat it was when we stepped onto the balcony...

Hotel staff were great, friendly, extremely helpful and very attentitive, i was ill one night and couldng leave the room so my mum went down to the restaurant to ask if i could take some food to the room and the waiters were unbelievably helpful- cant fault the staff at all.

Food is great, such a wide choice of everything- breakfast was definitly my favourite meal of the day with all those pastries! Wide selection of drinks and a few cocktails- could help yourself to soft drinks,beer and champagne 24/7. The bar is open until about 1am and its so lovely, really nice vibe in there.

The pool Activities around lunch time were so much fun especially the pool aerobics! And then a new cocktail or sangria served after bu the pool. The reps are a lot of fun, very friendly and make wveryone laugh - kids club looked great for the little ones to. The night time entertainment wAs cheesy and most in german but we had a great laugh.

Beds were comfy, everywhere was clean, we enjoyed our robes! We slept A LOT of the time!!! Theres an on site shop selling essentials and a shopping centre 10 minutes walk away with souveneir shops, clotges shops like mango and a decent size spar. If you walk further along thw beach to the lighthouse youll find your huge holiday strip! With the usual and some lovely restaurants - we ate out a few nights.

The beach is gorgeous, so clean and quiet- it was about 12 euros for 2 beds and umbrellas fof the day - we headed back to our hotel to eat and came back down after. We got tipped off by the only other english person at the hotel (a lovely irish girl who was one of the reps) about the beach at morro jable so we got a taxi to there one day....wow that beach is something else- the sea is SO beautiful and clear, almost tropical. Warm ans clean it was a dream honestly- if you head ovet i beg you go to that beach you wont be dissapointed! We ate lunch at a beach side restaurant called the gaviotas (we were told the gaviota is a bird) and i had the nicest chicken i ever tasted and im a big chicken fan!

Great if you want a chill holiday, our batteries really felt recharged after a week, or a family holiday. Transfer takes about an hour and a half but its worth it for such a perfect holiday. Honestly the best we ever had, would go back tomorrow, cant fault it. I wish everyone could experience what we did. Thank you x

  • Stayed: September 2012
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5  Thank Emilydarbz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 18, 2012

Read the other 'excellent' reviews for accurate descriptions of the service, food, rooms, and surroundings - I won't repeat that here, because it's all been accurately described in great detail. There may be the occasional hiccup in service, but I never experienced one, and there are some people who will never be satisfied no matter how stellar the service and accommodation. Ignore those reviews. This place rocks, and if all-inclusive is what you are looking for, Iberostar Playa Gaviotas could be the place for you.

This was my very first all-inclusive experience, and I really didn't know what to expect. All I knew was that I was exhausted and wanted the luxury of having my every needed catered to. And that is exactly what I received at Iberostar Playa Gaviotas. It was, perhaps, the most relaxing holiday I have ever had. I wanted to go to a beautiful place, lie by the beach, and read a book for a week. And that is what I did. If you want a break, if you want to be pampered, if you want everything taken care of for you in an all-inclusive setting, then this is the place for you.

It was perfect for us as a couple, but it is also very child-friendly, with many activities for kids everyday. Although there were many children there, it was never annoying to us as a child-free couple.

Room Tip: We chose a room up high for the view, but I think it would have been great to have a room down low...
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  • Stayed: April 2012, traveled as a couple
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8  Thank ronni-michelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at Iberostar Playa Gaviotas, responded to this reviewResponded November 21, 2012

Dear Ronni, dear Michelle,

First of all, thank very much for sharing this nice comment about your first stay in Iberostar Playa Gaviotas. The heads of departments have been informed about your wonderful feedback so they can share it with our teams. Your positive and encouraging words motivate us to continue working with joy and enthusiasms.

We work very hard, striving to surpass guest expectations, and reading that your very first all-inclusive experience largely satisfied you, makes us feel proud and grateful. Considering that we believe that the key to the success of our services and facilities is to supply good standards, we are happy to see that you received exactly what you wanted!

In Iberostar it is our goal to achieve that our guests enjoy a splendid and unforgettable holiday and phrases like “It was, perhaps, the most relaxing holiday I have ever had” show us that on this occasion we have been successful.

Once again, many thanks for sharing your experience; to us there is no better reward than the affirmation of our guests that they had a lovely stay.

Yours faithfully,

Online Reputation Manager
Iberostar Hotels & Resorts

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Reviewed October 12, 2012

Just got back from this lovely hotel last week. This was our 2nd visit, we went in 2010 and I must say it was just as good, in fact the food was even better and we thought it was superb last time! The weather was in the late 20's/30's the whole time. We booked the whole trip through Easyjet which I was a bit apprehensive about due to their TV coverage but everything was perfect and wouldn't hesitate to use them again. We had a side sea view room, the beds are on the firm side but comfortable and everything was clean. The staff are all very friendly and helpful. The English are in a minority but that doesn't bother us in the slightest we enjoy our own company and some friends came out for our 2nd week. We love the location as you can have long walks along the beach in either direction, however the sandy beach directly in front of the hotel had been washed away in the winter and left huge rocks which you had to make your way over to get to what we think is the best beach area where the sea has no rocks at all and is fantastic for swimming. We were amazed by what had happened because last time it was all just a long sandy beach. After speaking to one of the sailing guys about it he said the sand would be brought back in by the sea in the next few months, and in fact by the time we were coming home it had already started.There is not one thing we could find fault with apart from having to shift the 2kg I put on after eating all that lovely food! Will definitely return in a heartbeat! Thanks to all the staff you are brilliant!

  • Stayed: September 2012, traveled as a couple
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6  Thank Psychobabble
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Iberostar Playa Gaviotas

Address: Pasaje Playa N 2 | Urb. Las Gaviotas, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain
Phone Number:
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Playa de Jandia
#1 Top resorts Hotel in Playa de Jandia
#1 On the Beach Hotel in Playa de Jandia
#1 Luxury Hotel in Playa de Jandia
#2 Family Hotel in Playa de Jandia
Price Range: $199 - $393 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Playa Gaviotas 4*
Number of rooms: 355
Official Description (provided by the hotel):
The IBEROSTAR Playa Gaviotas hotel is located on the seafront at Jandia, one of the most beautiful beaches on the island of Fuerteventura spanning 25 kilometres. It's the ideal hotel for couples and families with children because of the range of services and facilities on offer. It features 355 rooms and suites with multiple capacities. The Star Prestige rooms are of special note, allowing guests aged 16 and over to access exclusive services, including a VIP zone with a pool and Jacuzzi, open bar, reading room and direct beach access. With the aim of helping guests make the most of their holiday, the IBEROSTAR Playa Gaviotas hotel offers a wide range of activities and services including a SPA Sensations with incredible treatments for body and mind, free Wi-Fi, all inclusive, two pools, Miniclub, Maxiclub, children's pool and park, fitness room, daytime and night-time entertainment, a bowling alley, babysitting services ($), tennis court, as well as two restaurants and five bars. A little bit of everything for everyone at the Playa Gaviotas hotel. ... more   less 
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Also Known As:
Iberostar Playa Gaviotas Hotel Playa De Jandia
Iberostar Playa De Jandia
Iberostar Hotel Playa Gaviotas
Iberostar Playa Gaviotas Playa De Jandia, Fuerteventura

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