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“Relax with a view”
Review of XQ El Palacete

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XQ El Palacete
Ranked #6 of 14 Hotels in Playa de Jandia
Certificate of Excellence
Reviewed November 19, 2012

This hotel is in a fabulous position overlooking the sea - every room has a wonderful view.
We arrived at the hotel a little early for 3pm check in but no problem as our room was ready. A welcome glass of champagne was offered as we did the check-in bit. Very straight forward though they did deduct our room rate for the week in advance. The rooms are spacious with a sofa and twin beds. OK so the beds were pushed together but we asked reception for a 'double' mattress which appeared promptly and gave us a huge bed :-). Thank you! The balcony has a couple of rattan chairs with cushions and table. Fairly private so you don't feel aware of your neighbours all the time.
There's a fridge with minibar at typical minibar prices.
The bathroom is again large with shower over bath. Toiletries are provided and replenished if necessary.
Overall the rooms are really comfortable and clean and very quiet and relaxing. Would only say that they are do look a little 'grannified' and could do with a bit of an update. Towels and bathrobes have certainly seen better days.
The rest of the hotel is similar comfortable style to the rooms. Breakfast is a leisurely affair with fantastic choice including fresh juices and fizz.
The bar by the pool offers snacks at lunchtime with a fair choice at reasonable prices.
Dinner is a more formal affair. There are 2 sittings - 6 or 8pm. You are assigned a table number that you sit at every evening (this isn't made clear on arrival so tends to cause a bit of confusion). Again a lot of food on offer but it does become a little predictable. Starters of salads and soups. There are then several meat and fish dishes on offer (cooked to order) with vegetables etc. The staff are very professional and friendly. It does feel a bit like a canteen at times as guests queue up with plate in hand. I got a bit bored with the food as I'm vegetarian. There were vegetable dishes but not really any decent vegetarian alternatives. Plenty of pasta, potatoes and rice but found out (thankfully in time) that one of the rice dishes had been cooked in meat bouillon. I know I'm the exception to the rule but as I'd specifically emailed the hotel before I booked so I think they could have made more of an effort.
Most of the guests were German so yes by the time you get down to breakfast many of the sunbeds have towels on them. Not a problem though as there are plenty of beds and they are very comfortable.
It is a short stroll to the restaurants, bars and shops (including a Spar). Morro Jable is small but has everything you could need.
Very pleased we chose Morro Jable as it has a lovely atmosphere and seems to be less windy than other parts of the island. Also think we made a great choice in the XQ Palacete. A very 'grown-up' holiday.
If you want a bit of peace, comfort and some sun then this ticks all the boxes.

Room Tip: All rooms overlook the sea. We did ask about an upgrade on arrival but the receptionist said our r...
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  • Stayed: November 2012, traveled as a couple
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3  Thank Reebi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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81 - 87 of 212 reviews

Reviewed May 19, 2012

We arrived late in the evening after the restaurant had closed (Monarch flight from Manchester over an hour late. No excuses, no apology). But our Sovereign rep. had phoned ahead and an excellent cold meal was waiting for us when we finally arrived. Top marks to Stuart from Sovereign and to the hotel. Wooden spoon to Monarch Airlines.

Our room was a good size, nicely furnished in traditional Spanish pine and included a coffee table and a sofa.The bathroom was well fitted, including a bidet. Toiletries were provided and towels were changed every day.The balcony was spacious with a superb sea view and good quality wickerwork furniture. There was a television, although we didn't try it, and also air conditioning, but it was faulty. Luckily there was also a ceiling fan which did a pretty good job.

All restaurant meals were buffet style. There was a chef on hand to cook eggy things at breakfast or to grill main courses at dinner. Dinner was essentially four courses. A large selection of salads and seafood for starters, a choice of two soups, main courses from the grill or a variety of other hot dishes, and a good range of desserts to round things off. Wines were reasonably priced and we found the house rioja very palatable. We had a table on the covered terrace, which although a bit breezy at times, gave a fine view of the setting sun.

Outside there is an extensive sun terrace and pool area with classy wickerwork sun beds and tables. During our time there (early May) fewer than half of these were occupied at any time. Even so, some of our fellow Europeans felt the need to go down before breakfast and leave their towels on those which they felt might offer them some slight advantage, in spite of a management request not to do so.

The pool itself was attractive, well cleaned and cold. Depth was uniform at about 1.5m.

The reception staff were German (as were at least 80% of the guests), spoke good English and were generally helpful, although it did take three requests and five days to get our aircon fixed. Restaurant and bar staff were Spanish and all very efficient, friendly and cheerful.

The pedestrian promenade below the hotel is lined with bars and restaurants and provides a pleasant walk into the town. In the other direction it gives access to the superb beach which just goes on for ever!

For those wishing to hire a car, parking space is very limited.

I don't think I've felt so all-round enthusiastic about a hotel in a long time. It's a combination of a wonderful position, good food, friendly staff and, at least when we were there, a feeling of being uncrowded.

We went home after a thoroughly enjoyable stay. Monarch flight to Manchester delayed for over an hour. No excuses, no apology.

  • Stayed: May 2012, traveled as a couple
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8  Thank sollerbeen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

This is a small hotel (circa 50 rooms) which is exactly what my partner and i were looking for. We dont like the 500+ room hotels with lots of bars and restaurants. This hotel has a lovely little pool with amazing infinity views of the sea and lots of comfy sunbeds and unmbrellas. It has a cute outside bar/snack bar with lots of shade if you want it. Rooms are clean and roomy and all have large balconies with with a sea view. The hotel is close to the old town - just a few minutes walk from shops and restaurants. Its a slightly longer walk to the newer strip of hotels and restaurants but still easily reachable via the sea path. The only slight downside for me was the food which is buffet service and I felt lacked variety. I found the food somewhat bland old fashioned and lacking in local dishes. If you like 'meat and two veg' you will love this place. Having said this, dont let the food put you off the hotel because it is otherwise very good. You can always eat in the local town every couple of days for variety.

  • Stayed: March 2011, traveled as a couple
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5  Thank MLC1234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 4, 2011

Fabulous hotel in perfect quiet surroundings. Superb staff in all departments. Excellent food and pool area. Good locally for walks. Friendly local bars - great to watch Spanish football with the locals and our bar staff too!
Will return in the Autumn this year.

  • Stayed: April 2011, traveled as a couple
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3  Thank pattyloo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 30, 2011

We have stayed at this hotel on three previous occasions when it was part of the Riu Group.
After a gap of 3 years, we returned in 2011 and found the hotel had been quite extensively re- furbished. The loungers, outside tables & chairs and balcony furniture were all high quality rattan (in lieu of the previous plastic) and both outside and internal areas of the hotel had been refreshed and improved.

Better still, I don't think there was any change in the staff, who are always cheery and helpful.

The hotel director even kindly let me charge my ebook reader via her computer usb port when I encountered difficulties with the mains charger I had newly bought.

If you are looking for a quality hotel in a superb location, next to the beach and seek primarily a chill-out holiday with generally excellent weather - look no further.

Anne & Sandy

  • Stayed: January 2011, traveled as a couple
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3  Thank Sandy5547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 7, 2010

lovely hotel ,clean rooms amazing views great food,but the one thing that lets this hotel down is the bar service,we paid £7 20 for a cocktail that looked nothing like the one on the menu,no fruit nothing ,just a straw placed in it,felt like it was too much trouble for the bar staff,sangria also dreadful,if you want a drink walk to one of the bars a stones throw from the hotel,we have stayed in many four star hotels, this hotel served the worst drinks by far,also we stayed eleven nights and had one nights entertainment,i would only reccomend this hotel if you dont drink or care about entertainment.

  • Stayed: September 2010, traveled as a couple
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1  Thank quentana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 17, 2010

What a place
Fantastic from beginning to end
Reception excellent - glass of sparkling on arrival
Room superb with views to die for.
Cleanliness excellent - bed change every other day
Restaurant was also very good indeed. Chefs on hand at breakfast to cook omelettes etc and also at dinner for individual cooking of steaks, fish etc etc. Such a wide variety of food.
Hotel is managed by a very adept and capable female. She runs an excellent team who all seem to know exactly what needs doing without being asked.
The hotel is in a fab position hovering over a superb beach.
Dont go if you want entertainment and night life
Do go if you want perfect peace and tranquility in a beautiful setting.

  • Stayed: September 2010, traveled as a couple
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Thank jangeo15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about XQ El Palacete

Address: C/ Acantilado, s/n, 35625 Playa de Jandia, Pajara, Fuerteventura, Spain (Formerly Riu Palace El Palacete)
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Amenities:
Bar / Lounge Beach Free Breakfast Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Playa de Jandia
#6 On the Beach Hotel in Playa de Jandia
#6 Luxury Hotel in Playa de Jandia
Price Range: $235 - $443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — XQ El Palacete 4*
Number of rooms: 55
Official Description (provided by the hotel):
Located near Morro Jable. 2-storey building. Located on the beachfront in Jandia beach (several steps lead to the beach). 300 m from Morro Jable. 1 km from a shopping centre. 90 km from the airport. 200 m from a bus stop. Credit cards accepted: MasterCard, Amex, Visa, Diners. ... more   less 
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Also Known As:
Xq El Palacete Hotel Playa De Jandia
XQ El Palacete Playa De Jandia, Fuerteventura

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