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“Enjoyable holiday”

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IBEROSTAR Playa Gaviotas Park
Ranked #3 of 14 Hotels in Playa de Jandia
Certificate of Excellence
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Enjoyable holiday”
4 of 5 bubbles Reviewed May 8, 2014

Just returned from 2weeks all inclusive 10april - 24 April. I'm gonna start by getting the negative points out of the way. This is the 1st time I've stayed all inclusive so I was expecting everything to be all inclusive but to my disappointment I was charged 15 euros per week for an iron when the welcome book clearly tells me there is an iron and iron board in my wardrobe space. I spoke twice to reception to say I should not be charged for this as it states in writing these are included but was told I had to pay. I was also charged 14 euros per week for wifi and 17 euros per week for a safe, so on my first day I was shocked that I was paying out for things that I expected to be included especially when it says in there welcome book your iron and ironing board are in the wardrobe. You would not get away with this in the UK.. Also the people to our left were always smoking on there balcony which made it unpleasant for us as we don't smoke. So now I have got that off my chest the good points,, well on arriving the reception staff were polite and helpful, the room(junior suite) was nice and clean, although I was expecting a separate bedroom for my 20 year old son as in the brochure photos. We had a side sea view which to be honest was not the best view of the Atlantic. The food was very good and the alcohol was good quality brands. The pool area was nice and clean and we always managed to get a sunbed even though the Germans completely ignore the 9am rule of no towels on sunbeds before this time. I seen them putting towels on at 7:50 one morning. The entertainment was good in the day and night with plenty going on. All the bar staff were nice and polite especially Nadreina who would always make your table perfecto and make you feel welcome. The beach is only 5 minutes away down a short hill and it is very nice. The town is about 15 minutes walk along the front. The hotel location is good and I would return even though I've had a little moan. Could you please try to locate non smokers rooms away from smokers rooms to make the stay more pleasant oh and the maids were very good to, every day sevice

Room Tip: If you don't like people smoking near you ask for a room next to non smokers as the balconies ar...
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Boovball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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944 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (125)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
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  • Spanish first
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English first
York, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 8, 2014

Just come back from a weeks holiday and couldnt fault anything, best All Inclusive we have been to in a long time the staff cant do enough for you. The rooms and pool areas are clean and very spacious, the meals were excellent so much choice and we enjoyed using the restaurant and all facilities at the sister hotel cant wait to go back!

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Anita S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed May 8, 2014

We were at the Gaviotas Park for 5 days from 28th April to 2nd May 2014. It was overall a good holiday but we expected somehow a better experience, given the good reviews we saw in different sites.

We traveled a couple with 2 small children (1 and 5 years). The entertainment was quite poor, nothing much going on during the day. There were some games etc, but we felt the entertainment was not very visible around. For example, the aqua gym was quite poor, with music hardly audible, so you could hardly make out something was happening.
The mini club was as well not so entertaining for my 5 year old girl.. We left her one evening from 3 to 5 pm, and at 4 pm she was so bored that she asked to come with us to the swimming pool. After the mini disco at the pool for about 20 min, they just took the kids to eat ice cream while the entertainers were busy talking between themselves...
The evening mini disco was fun for my daughter for 1 or 2 days, after that it was too much of the same...
The so called 'heated pool' was quite freezing, and my small kid could never go into the water, as he felt too cold. I could not swim for longer than 30 minutes as well...

The food was quite repetitive and not too much choice for children.. My kids ended up eating pizza all the days! One night we tried the other hotel for dinner and it had even less choice..
Being all inclusive, we expected some kind of snacks in between meals, but the only thing we found was the same piece of desert cakes left at the restaurant after lunch, which became quite boring.. They told us there was something like sandwiches at the Lobby bar, but when I went there I found nothing..

From the other hand, the restaurant staff was very nice and helpful. They greeted us very kindly all the time and helped us around with the kids. Especially, Nereida from the lunch restaurant at the pool, she was really helpful organizing fruits everyday for the baby's evening meal.

The room was big enough to accommodate all of us and the beds were comfortable.

If you like beach, the location is good, though the beach is about 10 minutes walk. However, there is nothing else to do around the hotel. There is a market some 4 km away. You could walk there (quite some walk) or take a taxi for some 4 EUR each way.

  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank Susana P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IberostarHoteles, Online Reputation Manager at IBEROSTAR Playa Gaviotas Park, responded to this review, May 13, 2014
Dear Susana,

Firstly we would like to thank you for taking the time to share your personal impressions on your recent stay at our IBEROSTAR Playa Gaviotas Park hotel. It is only through feedback such as yours that we are able to maintain and indeed, where necessary, improve upon the service that we provide to our valued guests.

We read your comments on our entertainment program with our utmost attention and lament reading your disappointment; however we would like to take the opportunity to point out that a full program for both kids and adults is ensured every day and displayed on big panels by our pool area; adults have the possibility to try different activities throughout the day, such as yoga, pilates, aqua zumba, aqua gym, dance classes, etc… Children are kept entertained by our professional Mini Club staff who organizes a wide array of activities for our little guests to take full advantage of their stay, with enriching games and fun sport activities designed to expand kids’ horizons and create new friendships in a multicultural environment, we are sorry to hear that your daughter didn’t take full advantage of this option.

During the mini disco we propose the same songs for our little guests to learn the dance routine of each song and bring back home something to share with their friends.

Of course we ensure snacks both at mid-morning and midafternoon; as from 10.30 to 12.30 we serve a continental breakfast for those guests who could not go to the restaurant’s breakfast buffet; lunch is served from 12.30 to 15.30 and as from 15.30 until 18.30 we offer cakes and sweets by the pool bar and fruit and sandwiches by the lobby bar, dinner is served at 18.30; in other words, our guests have the possibility to have a sweet ort salty snack or meal anytime during the day.

Moreover we lament reading that your children ended up eating pizza every day as our talented Chefs follow a two weeks menu rotation to guarantee a wide variety of culinary options both local and international ensuring a balanced diet for our guests of all ages to be able to savor many different flavors at every single meal; those options include, cold and hot soups, a wide array of crudités, starters and mixed salads, meat and fish options both in sauce or cooked to order in the grill, pasta, paella, pizza, cheeses, desserts and ice creams.

On the other hand, we thank you for your wonderful comments on service which of course have been shared with the entire team. It is always a great source of motivation for our staff to hear that our guests appreciated their services and attention to detail.

Last but not least, we are glad to read your satisfaction with the room we accommodated you in since they are designed to offer maximum comfort to our guests.

Once more, thank you for making us your choice hotel and for the courtesy of your time; we remain at your entire disposal for any request you might have regarding coming vacations and encourage you to contact our call center to help you choose your next IBEROSTAR holiday among a wide range of beautiful destinations worldwide.

Kindest Regards,
Online Reputation Manager
IBEROSTAR Playa Gaviotas Park
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oldham, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed May 5, 2014

We stayed at this hotel 25th march - 2nd may and I must say it is the best hotel I have ever stayed in should be five star.
The food was exellent, the hotel was very clean, and the staff was amazing.
My grandaughter had a good time at the childens disco and Marco was really good with the children and very nice person, we will return to this hotel and hope Marco is still at this hotel.
I booked this hotel with jet 2 last july because we had just returned from Iberostar in Majorca
and will always choose Iberostar in the future if avalable
thank you Ann from chadderton oldham

  • Stayed May 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank annchadderton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hyde, United Kingdom
Level Contributor
39 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed May 4, 2014

We have just come back from a week's holiday here and we will definitely be going back. Although the resort is further from the airport, the hotel and its location make the extra journey time worth while. Indeed, everything from the hotel's facilities to the quality and variety of the food to the staff's attitude was excellent. And although we just like to chill on our beach holidays, there were lots of activities and the animation team were really good fun, especially Marco who was great with kids. Indeed all the staff were very friendly and this made for a really good atmosphere. The only negative is the food was that good that we have both put weight on..but again it was worth it.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Review collected in partnership with this hotel

Helpful?
2 Thank Paul C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Edinburgh, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 2, 2014

we stayed at the gaviotas park from the 4th april for a week,have to say the hotel and staff were brilliant,rooms were cleaned every day with 2 bottles of water left every day,the meals were excellent always plenty to choose from we went as a family of 6 adults and a child 11 months old and there was something for everyone to eat,the gaviotas park along with the gaviotas palace had plenty things to do,we had a couple of nights ten pin bowling,always something going on during the day,and finally the beach so close to the hotel it was a five min walk all in all would highly recommend and i will definetly be going back.

Room Tip: corner suite is very large and gets plenty sun.
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  • Stayed April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bluebear65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

We travelled 11-18th April and I must say that having stayed all inclusive numerous times prior to this trip that this was by far the best. The hotel is spotless, the staff are extremely pleasant and the food is amazing. Will definitely be going back.

  • Stayed April 2014, traveled with friends
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Iberostar

Helpful?
1 Thank Joanne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about IBEROSTAR Playa Gaviotas Park

Property: IBEROSTAR Playa Gaviotas Park
Address: Urb. Las Gaviotas Pasaje Playa 3, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain
Phone Number:
Location: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Playa de Jandia
#2 Romantic Hotel in Playa de Jandia
#3 Luxury Hotel in Playa de Jandia
#3 Top resorts Hotel in Playa de Jandia
#3 On the Beach Hotel in Playa de Jandia
Price Range (Based on Average Rates): $$
Hotel Class:4 star — IBEROSTAR Playa Gaviotas Park 4*
Number of rooms: 206
Official Description (provided by the hotel):
The IBEROSTAR Playa Gaviotas Park hotel is an all-inclusive family hotel in Playa Jandia, Fuerteventura. Next to the IBEROSTAR Playa Gaviotas and 200m away from a fine, endless sandy beach. Next to the IBEROSTAR Playa Gaviotas and 200m away from a fine, endless sandy beach. It’s one of the most appreciated accommodations for family holidays with children or couples on the island, as the activities organised by the hotel are designed for all ages and all tastes. Beaches, sand, water. Fuerteventura has a warm climate throughout the year. Its beaches, and in particular the Jandia beach, are wide, with soft sands, deep clear water, and offer all types of sports. For the palate. Gastronomy is number one at both the IBEROSTAR Playa Gaviotas Park hotel as well as its twin, the IBEROSTAR Playa Gaviotas hotel. Breakfast, lunch and dinner from the hotel buffet restaurant offer typical Canarian dishes, as well as Spanish and international cuisine. A full spa. (Charge) To achieve the full connection between body and mind, the SPA Sensations of the hotel practices ancient relaxation techniques. Using natural products, the team of therapists of this magnificent Jandia beach hotel spa develops wellness programmes catered to the needs of each client. The SPA Sensations at Fuerteventura includes a wide range of massages, facials, body wraps and water experiences, among others. Free premium Wi-Fi. Connect to the Internet with Iberostar. The hotel offers exclusive free premium Wi-Fi in all its facilities. A fine connection – 3.5Mb in up to three devices – to use during your stay. ... more   less 
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Also Known As:
Iberostar Playa Gaviotas Park Hotel Playa De Jandia
IBEROSTAR Playa Gaviotas Park Playa De Jandia, Fuerteventura

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