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“Good times at another Mitsis hotel”

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Mitsis Norida Beach Hotel
Ranked #7 of 39 Hotels in Kardamena
Certificate of Excellence
Reviewed August 30, 2013 via mobile

Family of 4 at this hotel 5th to 18th August . Had a delayed flight with Thimas cook so didn't get to the hotel until about 4am.
Check in was ok but given we were 2nd in the queue and last to be served and then waited a while for the guy in the mini bus to take us to our room but hey ho our holiday had started and got there in the end .
Room was of a good size , best family room we've had with a seperate room for the kids with a wardrobe and other storage space.Our bit also had a wardrobe and sufficient storage space.
Mini bar stocked on arrival and ever other day ( ish)
I wasn't sure about the main buffet at first as I didn't think there was much choice .... But if you take note of what there is and walk around ,then there is a lot of choice and more than sufficient to make a meal with.
Pizzas were divine and although sometimes a queue well worth waiting for .
We went to the Chinese restaurant twice and the Greek once. We didn't enjoy the Greek , it was ok but we didn't want to return. The Chinese was good though and worth returning to.
Sunbeds- usual AI set up where you have to be down early to secure your spot although compared to other hotels we have been to, hubby had to set his alarm for 6:45 which was later than some places.
Pool areas are nice and we chose to spend our time at the pool nearest the beach as it was nearest our room and had the pool bar as well as being not so far from the beach bar.
The beach bar had alcoholic slush but due to demand wasn't always as frozen as it should have been. Donuts and pizza were also available at the beach bar at selected times.
We spent most evenings on the terrace. The adult bar at the far end of the terrace had better drinks IMO and so we sat in the family bar terrace at the adult bar end .
Evening entertainment in the theatre with the animation team was ok, not really our thing anymore and once or twice was enough. I didn't particularly like the theatre but other people may think it's ok.
Beach was sand/shingle so swim shoes are a must.
The bus into Kardamena was an experience and given it wasn't too far was tolerable but when we went to Kos town and the driver insisted on packing people on , it wasn't very pleasant. Hubby had no seat for the trip so wasn't impressed . TBH a family of 4 are probably as well getting a taxi to Kardamena as it's not much more at 10 euros.
In Kos town we went to Ramira Beach hotel for lunch - bus number 1 from the harbour, about 10 minutes away.
We got the service bus back from Kos town to Kardamena and then a taxi to the hotel. Although more expensive at least the service bus driver turned people away when the bus was full!!
Late check out room until 6pm was 35 euros , we were happy to pay this to have somewhere to shower before our late flight .
All in all a good couple of weeks at the Norida Beach that went way to quickly . Would we go back ? Yes ....... But only on some decent day flights

  • Stayed: August 2013
    • Value
    • Location
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Thank yorkie23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed August 30, 2013

We stayed from 11th-25th August - family of 5 (2 Adults and daughter 13, son 11, daughter 9).
The apartment was fab and in great location looking out onto the pool and beach. Also good having 2 separate bathrooms and drinks in the fridge were topped up every 2 days and a topped up supply of soap, shower gel and shampoo. The cleaning staff and bar staff need gold stars for their hard work and fantastic service. The only fault in the apartment was the air con which kept downstairs nice and cool but upstairs remained humid.
The meals cooked were of a high standard and freshly made, although lack of variety. The themed restaurants are fab but you need to get in the queue for 6.30-6.45 am to book for the following evening, although not opening until 7 for booking. The waiting staff are hard working and fab, also a bonus that you were taken to a table and drinks bought to you, which is much better than previous all inclusive dining experiences we have had.
Unfortunately the 2 main pools were salt water pools which caused irritation and stinging eyes on a variety of occasions. A bit of sickness in the family may have been caused by this but can't be certain. The stones around the side of the pool were also jagged and a bit rough so caused grazing and scratches, tiles slippery around the pool area so beware.
We did not really use the beach as didn't like the stoney surface.
Punch very nice in adult bar so well worth a try.
The entertainment was embarrassing and if not watching not much else to do in the evening apart from play cards which seemed to be a favourable activity for many families.
To watch live sports then a trip to the disco bar, up the hill, is needed but you have to buy drinks there.
Overall it was very clean, staff very helpful, food good quality and overall not a bad family holiday but will not go again due to the lack of evening activities.

Room Tip: Family bungalow was fantastic and right by the pool
  • Stayed: August 2013, traveled with family
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Thank Michelle2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 30, 2013

We stayed for 10 days at the start of August and feel a lot of the reviews are unjustified in their assassination of the complex. We had a room in the main building that was perfectly ok, every day the room was cleaned and new sheets and towels provided, couldn’t fault the cleanliness. Lots of storage space and unlike some places it always had hot water. One thing that was a life saver was the very effective AC in the room. Small mini bar that was topped up every second day. Old style TV with 2 English channels, but do you go on holiday to watch TV ??? I have to agree if you're not in the main building you're on a hill. Had we been up the hill I’d be disappointed and would have changed our room.

There is one restaurant that serves breakfast, lunch and dinner, every evening we went to have dinner early between 6.30 when it opened and 7 and there were no queues. Like most restaurants, if you turn at 8 it's always busy. The food is fine, it's not 5 star UK restaurants, but then nether are most of the people there, by that I mean the newspapers in the shop on site we The Mail, The Sun, The Mirror and The Star!! Lots of freshly cooked food available. One thing that would dramatically cut what queues there are is for parents not to let their young children get their own food. Everybody has to learn but that's not the right place.
There is a Chinese and Greek restaurant you can book, we booked the Greek and it made a nice change. Lots of reviews are misleading !!! You book on the day at the main reception desk from 9am. They only accept 15 people per 30 minutes. So it can look deserted, but whilst we were eating there were a number of no shows. It isn’t marked on the complex map because it only pops up at night.

The bars are ok, there isn’t a huge selection, mainly local beer, wine and ‘cocktails’. If you've ever been all inclusive before it's exactly what you’d expect. At night there is one area that's marked for adults only with waiter service, only down side is that's where the adult entertainment is. Personally we found it awful. The nights where there wasn’t entertainment the bar was twice as busy, take from that what you will. There is a ‘Disco Pub’ in the complex, we walked up to it and turned round without walking in the door. Look like a working men’s club to me. There was another building where the animation team entertained the children at night, not for me but kids were having a great time.

The beach wasn't for me, I found it too grit like, but hundreds of others liked it. In the complex there are 2 main salt water chlorinated pools. The larger has a bit more boom boom music with it, the small one is much quieter. There is also a very small infant pool, ideal for babies but it has no shade. One problem is the sun lounger situation, there are far too few. You MUST be up and get your towels out early. The first day I went out at 7am and 80% were taken, the rest of the time I marked my spot by 6.45 and went back to bed. Don't expect to come down at 8 and fine a space.

All the reps have desks in the reception; there is also a desk where you can hire cars, bikes, scooters and quad bikes. Whilst it's not cheap it's worth doing to make a nice change. If you hire a quad make sure you ask for it with a working speedometer and fuel gauge, ours didn’t and we were worried we were going to run out of fuel. Definitely take trips to Kos town and to Zia in the mountains, we hired a car and went on our own rather than a bus trip, it was ten times better. Take a trip to the Volcano island, best thing we did.

The only real issue was as we left, we’d booked a shower room due to a late flight but the shower room was a small double show cubical in the gents toilet, it was a separate locked room but my girlfriend was highly unimpressed. In short, if you've booked you’ll have a great time don't worry. It can be busy but just work round it. The complex is very clean and all the staff were helpful. There are lots of comments saying it's not 5 star, you have to remember starts are give on facilities offered not on the quality of them.

Stayed: August 2013, traveled as a couple
2  Thank EalingTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2013

We are a family of 4 (2 adults, daughter 12, son 16) and we visited The Norida Beach for a week on 10th August 2013.

We hadn’t booked a package holiday and were dismayed to see the price to pre-book a transfer from the airport to the hotel at up to €190! Being only 15 minutes from the airport we made the decision not to book. We got a taxi from the airport to the hotel for €22, however there was a long queue for taxis.

We checked in at the hotel’s grand marble reception area late evening. Whilst check in was pretty seamless and our rooms were ready - I have to concur with many other reviewers comments that the check in staff are not the most clued up and helpful!

Our rooms were clean and pleasant with plenty of wardrobe space and hangers, air conditioning, a spacious bathroom with toiletries and a TV (old, just about picked up BBC world). The bathroom had a hair dryer – again one of the ‘keep your finger on the button’ varieties that are not going to satisfy the serious blow dryer! We had a mini bar, topped up every other day with 2 beers, a large bottle of mineral water and 4 soft drinks. A really nice touch and not that common in all-inclusive resorts. We had a small balcony with a table and chairs. We hired a safe for the week at a non-refundable cost of €25. Any valuables left out in our rooms (phones, iPads charging etc) were fine! There are no black out curtains, but the shutters outside were brilliant and you can close them up from inside the room to stop the morning sun streaming in. We wish we had found this out earlier than day 3!

We didn’t take beach towels, but you can obtain a towel card at reception for a deposit of €20 per towel – refundable on departure.

Plug sockets are standard European.

The hotel boasts 4 pools; 2 main pools, 1 waterslide pool and 1 toddler pool (situated behind the kids’ play area). The two main pools are salt water, so take your goggles. Poolside sunbeds had seen better days and towels need to be down before 7am – we had to set our alarm each day. There was talk of hotel towels being stolen from sunbeds from a couple of the guests. Reception stated quite clearly to the victims that the towels were the guests responsibility so the €20 would not be refunded.

The waterslide pool is up a very steep hill! The 2 main waterslides were manned by a hotel employee. The toddler slide was small and wasn’t. Good fun up there – but VERY busy!
The waterslide pool and one of the main pools had a bar area serving all drinks and some snacks – generally filled finger rolls, hot dogs and ice cream.

The private beach has the rest of the old creaky sun beds with parasols and a beach bar, serving donuts, hot dogs, filled rolls and in the afternoons freshly made pizza (delicious and snapped up quickly!). During the day the hotel would periodically distribute cold water melon from the beach. The sand is shingle and really rough on bare feet. If you have snorkel shoes – take them! The water is crystal clear and the snorkelling is great. You can take a pedalo for a returnable deposit of €30 per half an hour. Apart from the pedalo with the slide at the back which you have to pay for – shame on you Norida! There were also paid water sports such as jet skis, inflatables etc.
There was a fish pedicure stand at the beach which was €10 for 20 minutes.
There were activities happening all through the day. We didn’t get involved too the greatest extent but there seemed to be plenty for those who wanted it – football, volley ball, zumba etc. There was a kids playground area for the smaller children also.

Right – on to the all important food!! I’ve read a lot of reviews on this place and one thing I cannot fathom is how some people have absolutely slated the food. I’ve stayed at all-inclusive resorts all over the world and I have to say this is one of the better ones on the food front. So what if it’s a bit repetitive over two weeks? Don’t go all inclusive for two weeks then! The main restaurant is all inclusive for breakfast lunch and dinner and you don’t need to book. Breakfast – salad, meats, cheeses fruit, yoghurt, pancakes, cooked breakfast, breads/toast, cake, juice, cereals and so on. Lunch & dinner – numerous salads, dips, soups, freshly grilled meats, cold meats, cheeses, fish, vegetables pasta bar, fresh pizza, rice, paella – and of course chips! Deserts are ice creams, cakes, pancakes, mousse, yoghurt, fresh fruit etc.

There is a bookable Greek restaurant which is also open for lunch without the need to book. Lunch is pretty much a cut down version of what’s in the main restaurant but eating is Al Fresco with a sea view which is much more enjoyable. We sampled both (Chinese and Greek) of the bookable restaurants – yep set the alarm for 7am again! Like other reviewers it was a pain to get them booked and when we arrived they were empty? Both were OK. The Chinese could do with a bit of ambience though – plain white walls and PVC windows with a token Chinese lantern hanging from the ceiling – come on Norida – you can do better than that!

The main restaurant was very hot with minimal air conditioning. If you’re patient you can queue for a table outside which is shaded and a much better dining experience. There are queues for certain things. If it’s your expectation that an all-inclusive resort accommodating over 1,000 people won’t have queues at dinner you will have to lower it. Or just push in like the Russians do!

Soft drinks were branded, I only drink wine and found red white and rose all palatable. I didn’t hear any complaints about the beer or spirits and mixers. They also did cocktails with local spirits – not the best, not the worst! Bars close at midnight – and the evenings didn’t drift on much beyond that.

We are not a family that need to be entertained and find our own fun and amusement. We attempted the theatre shows twice. Both times we lasted about 3 or 4 minutes. Poor isn’t the word. Dire is.

We were quite surprised at the lack of entertainment around the family bar area in the evening and even more surprised that they had Live music, a DJ, and karaoke etc at the adult bar area. Mid- August the place is full of kids who I’m sure would have really enjoyed it all!

Most of the older kids hung around the lobby area on their handheld devices getting frustrated with the (extremely slow) free hotel Wi-Fi.

There is a disco bar and club just across from the resort but this isn’t part of the all-inclusive package. The bar has karaoke and shows the big ticket sport events on TV. The club is open late and has a DJ. I think there is also a snack bar up there selling burgers, chips, wings etc.

The resort has a jewellers and a gift shop. Gift shops sells souvenirs, clothes, leather goods, snacks, snorkels, toiletries etc. It also sells local honey and olive oils. It wasn’t expensive (we got a snorkel for around €10), and there were lots of ‘moody’ designer goods also. Just opposite the hotel is another much larger supermarket selling more of the same.

The weather was gorgeous and we didn’t see a cloud in the sky all week. The resort is quite expansive and the grounds are well maintained. We took our walkie-talkies which were very useful when we paired off or if the kids wanted to do their own thing during the day etc. We separated our key and electricity fob and put the air conditioning on low during the day which helped to keep the room cool. Mosquitos weren’t biting in August, but we used Avon Skin So Soft shower gel and dry spray oil as a precaution.

The resort is fairly expansive but we did venture out to the local town of Kardemena. Taxi was about €15. We found some lovely restaurants along the promenade and there were lively bars too. The shops looked like the usual kind of holiday stuff.

I had visited this resort previously during May half term week. The weather was glorious and there were no queues for anything, no waiting for taxis, but the mosquitos were eating everyone alive!
I think that’s it! I hope you enjoyed my review and it was helpful. Happy holidaying!

  • Stayed: August 2013, traveled with family
    • Value
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12  Thank vanforbsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

First of all let me start by saying there is nothing to be concerned about if you have booked this hotel, it was simply too busy. I understand a business exists to make money however if this is taken to the extreme at the expense of the overall comfort and level of enjoyment of guests then you are simply damaging your reputation. This was all too clear with the main restraunt which was simply far too crowded and one of the worst dining experiences i have had the misfortune of experiencing in over 20 years of holidays abroad, the layout made no sence, no drinks machines and utter chaos. There were however the Greek and Chinese a'lacarte which we used both on 2 occasions and these were very good. On a plus note the bar staff were always attentive, the hotel is very clean and the adult bar was very enjoyable. Unfortunately when you a forced to get up at 07:00 for a sunbed (or not have one anywhere) or quite litterally fight your way around a packed and non air conditioned restraunt then the overall experience is spoiled. Shame as it could be so much better.

Room Tip: Rooms in the 900's are very good
  • Stayed: August 2013, traveled with family
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1  Thank All_Inclusive_4Me
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

The hotel was nice enough and the room was okay but that is where it ends. It is like a cattle market. Bodies cutting you up as you walk past. I think it was mainly the italians. The hotel was probably 90% full of italians. I think they think they have the right to do what they want. The food was canteen food, shocking really when you think it is 5*. You only have 1 restaurant unless you get up at 7am to book into either the greek or the chinese 24 hours in advance. Chinese superb greek disappointing. Cannot get a sunbed by the pool unless you are up very early. The day we got a couple of sunbeds and put our towels on them, went for some breakfast, came back and we had a towel put on our towel. Never seen that before. The bus to Kardemena is not free as stated. If you love Greece Kardamena is great and there are loads of restaurants, bars and shops. The food at the restaurants is amazing. Just wish we had gone self catering. Beer at the hotel is okay (Magnus) but Methos when in town is superb.

  • Stayed: August 2013, traveled as a couple
    • Value
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3  Thank Tony G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 28, 2013

We arrived late Saturday night the restaurant was open for late arrivals with a selection of salad or spat Bol .we were then taken to our room by minibus as it was up a steep hill ,on arriving in our room was clean but wouldn't class as 5 star at all ,air conditioning didnt work properly .when we went to the restaurant for our meal the next day we found staff were not helpful and very rude at times food was the same everyday ,at all outlets apart from the pool bar all drinks were flat ,I would not recommend this hotel to anyone I have been on many holidays and this is by far the worst I've ever had .

  • Stayed: August 2013, traveled with family
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1  Thank TRM1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsis Norida Beach Hotel

Address: Kardamena 85302, Greece
Phone Number:
Location: Greece > South Aegean > Dodecanese > Kos > Kardamena
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotel in Kardamena
#4 On the Beach Hotel in Kardamena
#13 Romantic Hotel in Kardamena
#18 Family Hotel in Kardamena
Price Range: $77 - $283 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mitsis Norida Beach Hotel 4*
Number of rooms: 351
Official Description (provided by the hotel):
NORIDA BEACH is a high-standard all-inclusive resort, where good service meets hospitality and original smile. It is the right choice for couples and families seeking quality accommodation in a quiet location combining sea and mountain views. ... more   less 
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Also Known As:
Mitsis Norida Beach Kardamena
Hotel Mitsis Norida Beach
Norida Beach Kos
Norida Beach Hotel Kos
Mitsis Norida Beach Hotel Kos/Kardamena

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