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“Great place, tranquil, sunny but just a few frustrations.”

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Mitsis Summer Palace Beach Hotel
Ranked #18 of 39 Hotels in Kardamena
Reviewed December 20, 2012

The hotel is situated in the middle of nowhere which is perfect if you want a quiet holiday which we did, the sun was beaming every day and the surrounding area is beautiful. The hotel has great views of the ocean and the other hotels on the island, the all inclusive deal is fantastic and food and most importantly drinks just flow constantly, the buffet breakfasts are brilliant and the fresh variety will suit everyone, the rooms aren't anything to write home about which is a shame but the balcony allows for a nice sea breeze to keep you cool at night. The other problem we had is the hotel is made of mostly marble so every loud noise reverberates around the room and people walking upstairs in anything but flip flops can be a nightmare first thing, otherwise though definitely worth a 4/5 rating.

  • Stayed: August 2012, traveled with family
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19  Thank UKworldtrotters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed November 11, 2012

I loved everything about this resort... All the staff made us feel very very welcome which made me and my party wanting to go back... The rooms were spacious and the views from our balcony was amazing... The food was delicious.. would definately recommend people to try this resort as its been one of the best places I have been too

  • Stayed: August 2012, traveled with family
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3  Thank champion d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

Loved my stay at mitsis summer palace.. What a beautiful hotel,all the staff are kind & friendly the animation team were amazing made our stay so enjoyable.. The food was also amazing plenty of choice Greek salads were delicious they have 2 restaurants Italian and Greek both were beautiful and you can visit them as much as you like.. Can't wait to go back =)

  • Stayed: October 2012
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1  Thank Champion12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2012

Amazing hotel and very nice food , had a wonderful stay and thankyou to kiki , tito , angelo , zizo and rico for making my holiday memorable love you all and intend to come back one day. A very clean hotel with beautiful views of kos would advise anyone to go there

  • Stayed: September 2012
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1  Thank Kokomm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Hard to fault this hotel given the great online deal we received. It has loads of pools, three fabulous restaurants and most of the staff were absolutely fantastic! Rooms were not modern or what I would call 5 star, but they were comfortable, airconditioned and clean - and to have a second bedroom was an added benefit for a family with a young child. The close proximity to airport, friendly staff, beautiful views, numerous pools, and having the choice of a several fantastic restaurants as part of our all-inclusive ideal, made this a great hotel choice. The reason I haven't marked this hotel a 5/5 was down to the reception staff - they really let the hotel down. Reception staff were not the friendliest, you often waited, and they provided minimal information to guests. We booked in, arrived at our room and went to use the room safe only to learn there was an additional fee. This meant we had to return to reception, pay the fee and get the safe key - if reception just offered the service as part of check-in then it would have saved the hassle. We also learned on our last day that our different coloured wrist bands enabled us to use the other hotels within the complex but reception had failed to highlight the upgrade at check-in so we didn't get to take advantage of it. I also found the receptionists a bit aggressive if you complained. Reception booked us into the wrong restaurant one night and took down the incorrect room number when we ordered extra towels one even. We are quite laid back and appreciate that everyone makes mistakes but when we went to book in the next day for the restaurant and rang to chase our towels several hours later, rather than just apologise and move on they handled it badly and 'blamed' us - they were only little mistakes and it would have been better customer service to just responsiblity for their error and apologise. Apart from reception, it was a great hotel and I would highly recommend it for older guests or families.

Room Tip: Everything in walking distance so we would have been happy in any of the areas. Back of complex is...
  • Stayed: September 2012, traveled with family
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1  Thank Wendy190919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Booking just one week before we were due to depart for Kos, we were not sure quite what expect from our holiday... At the time, all we wanted was two weeks to escape from the daily grind of life back here in the UK, somewhere to relax and soak up the sun with nice scenery and delectable cuisine. Little did we know, The Mitsis Summer Palace would provide this and so much more.

The three of us (thats myself, my girlfriend and her little boy) stayed here for two weeks from August 4th until August 19th. The transfer from the airport was easily found and we were soon on our way to the hotel, with an interesting and informative commentary from the rep on route. From the moment we arrived in the early hours of the morning we were instantly made to feel welcome... The checkin service was smooth and hassle free, and we were greeted with a smile. We were quickly shown to our room and went about settling down for a good nights sleep.

Upon waking in the morning the first thing I did was head for the balcony where I was instantly wowed by the view that met my eyes. The sun was beating down, there was a gentle breeze blowing the warm air in from the sea, you could see for what seemed like miles... overall a beautiful location. The room was spacious and light, very clean and the fridge was kept well stocked throughout our whole stay. We found the beds a little hard on our first night, an issue that was instantly rectified by the manager, Michalis.

We got dressed and headed down to breakfast before venturing out to explore our surroundings. Now as someone who enjoys their food and knowing I was heading towards a buffet breakfast I was pretty excited, but nothing could prepare me for the sight that met my eyes when we entered the dining room......... The choice was endless, the food was beautifully presented, very fresh and of course delicious. There was something to cater for everyone's taste. We received a very warm and friendly welcome from Natalya every meal time (the hostess who never stops smiling).
The buffet lunches and dinners were equally as tasty and well presented with endless wine and drinks available. There were also themed restaurants across the resort which we made a point of visiting (Chinese, Greek, Italian) again the food was delectable and prepared in front of your eyes.

The choice of facilities available were plenty... and being black band guests we had the benefit of using the partner hotels also. We spent most of our time in the various pools (salt and fresh water), lounging on the sun beds or on the beach. For the more adventurous there are various water sports available on the beach at extra cost, but very fun. There is a kids club run by Angelo and his team offering a nightly disco and events throughout the day. All of the staff go out of their way to make you feel welcome.

One evening we had a personal invite to go and meet the manager, Michalis which I thought was a very nice touch, it's nice being welcomed on a personal level. I can not stress enough the friendliness of all the staff at the Mitsis Summer Palace and would highly recommend a stay here, we will definitely be returning again.

The Mitsis Summer Palace is ideally located to explore the rest of the island and I would highly recommend hiring a car and exploring the various sights in and around Kos like Asklepion, Nisyros and the surrounding towns a villages.

Overall our stay at the Mitsis Summer Palace was fantastic and I would recommend it to anyone.
A big thank you to Michalis, Dimitrios, Christos, Natalya and all the team.... We look forward to returning and seeing you all again very soon!

  • Stayed: August 2012, traveled with family
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3  Thank Morsey197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

Came to Mitsis Summer Palace in August 2012 for a two week all inclusive holiday with my partner and 6 year old son.

As soon as we arrived we were made to feel very welcome. Everyone at Summer Palace were always smiling and engaged with my son which we all appreciated. From being greeted at the restaurant and bars to the children's activities, all we're very accommodating.

We had a great choice of food and drink and all amenities such as the pools were very well presented and clean. Should you have any problems the staff were very quick to help.

The manager of the hotel Michalis took a very personable approach inviting us to his office to welcome us to the hotel. Offering advice on places to visit, car hire etc.

We are very pleased to call outselves friends of Summer Palace and My son loved the hotel so much he now wants to live there! :0)

Can't wait to come back!

  • Stayed: August 2012
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1  Thank HelenG19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsis Summer Palace Beach Hotel

Address: Kardamena, Kardamena 853 02, Greece
Phone Number:
Location: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#12 On the Beach Hotel in Kardamena
#13 Luxury Hotel in Kardamena
#19 Family Hotel in Kardamena
#22 Romantic Hotel in Kardamena
Price Range: $67 - $209 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mitsis Summer Palace Beach Hotel 4*
Number of rooms: 252
Official Description (provided by the hotel):
The “SUMMER PALACE” is a dreamlike deluxe 5 star all-inclusive hotel built on the beach with fabulous views over the Aegean Sea, Nissiros Island & the Bay of Kardamena, just 5 km away from the city of Kardamena. ... more   less 
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Beach Hotel Kos/Kardamena

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