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“Holiday at Mitsis Summer Palace”

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Mitsis Summer Palace
Ranked #19 of 39 Hotels in Kardamena
Certificate of Excellence
Bournemouth, United Kingdom
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Holiday at Mitsis Summer Palace”
Reviewed June 24, 2012

Excellent holiday in June 2012. All staff were excellent, restaurant, reception, room cleaning, bar, maintenence, everybody. All looked after us and nothing was too much trouble if we required anything. The whole complex is managed very well.
Room was very good, clean and spacious and cleaned every day. Was nice to have a pool which was only used by occupants of our block of rooms (14) and was only ever a few using it. Restaurant very good, food excellant but more variety would help. The themed restaurants are recomended (Itallian, Greek and Chinese). It is also possible to eat at the Mitsis Ramira in Kos Town, ideal if spending time there (in Kos Town) and don't want to rush back for a meal.
Complex is hilly, and beach could be better (not sandy) and not much entertainment in the evening (personally none of those bothered me) but that apart, everything else was very good.
For those wanting a nicer beach - try Paradise Beach. Sun loungers and umbrella, 7 euros/day and well worth it.
All in all, highly recomended

Room Tip: We had a Family room (away from the main hotel) with a shared pool and found it very good although h...
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  • Stayed June 2012, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,192 reviews from our community

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Rating summary
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English first
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 23, 2012

Summer Palace is a lovely hotel, its extremely clean and the staff work very hard to make their guest stay enjoyable. The room we were allocated on arrival was noisy as it was underneath the dining area, but we asked to be moved and this was no problem, we were given a room higher up which had a beautiful sea view. The food was quiet repetitive, nothing wrong with the quality but the show kitchen area tended to cook the same foods nightly (chicken, pork and local sausage) just cooked on a grill which I think could have been better utilized to offer a more varied diet for their guests. On saying this the staff especially in the restaurant were very helpful, and the view if you sat in the outside dining area was stunning especially in the early evenings. The pool's, numerous on site were all spotlessly clean and would highly recommend eating at the Italian restaurant as the food here was excellent. Was not made aware that you could have upgraded your band to allow you to eat at the Blue Doom as they had several themed restaurant's which would have suited us better, but all in all for what we paid for a last minute weeks break in June we could not have asked for more.

Room Tip: When booking ask for a room with both sea and pool view and on the upper floor, upgrade to a black b...
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  • Stayed June 2012, traveled as a couple
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    • Cleanliness
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Helpful?
2 Thank Auds1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sundsvall, Sweden
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 18, 2012

We had a wonderful week at mitsis summer palace. Nice wiew from our hotelroom with the mountain and the sea. Easy with several minor pools. They were never crowded. The staff made us feel very welcome. One extra star for the people at the childrens club Kiki, Tito, Zizo, Rico and Angelo for making our children feel very special and welcome. The food was delicious with great variety. I gained 4 kilos in one week. I hope we can come back next year.

  • Stayed June 2012, traveled with family
    • Value
    • Location
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Helpful?
3 Thank Henrik_263
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newton Le Willows, United Kingdom
Level Contributor
45 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed June 14, 2012

My wife and I have just returned from an 11 night stay at the Summer Palace near Kardemena. The location is really good just 10 mins from the main town with regular buses from the hotel (1,60 Euro each way) and plenty of taxi's (10 Euro each way) which was fine. The hotel is super, lovely position overlooking the Agean with its own private (shingle) beach and free sunbeds/canopies. Plenty of pools in the hotel complex and sunbed availability was good. The bars were adequate and restaurants good too with the food quality at the top end. Rooms very spacious and well stocked, balconies excellent. The issue we had was that there was no variety.....at all. The food was top quality and varied but no variation from day to day and there was no entertainment in the evenings apart from kids club and a bloke with a guitar on both Tuesdays we were there, doing the same songs in the same order. The bars were well stocked with the usual under strength all inclusive fayre and the staff were very very good. It got a bit boring though to be honest, same beer, poor quality wine, mixer loaded cocktails. The best time we had was actually away from the hotel! Kardemena was quiet but very nice (try Loustros restaurant which is excellent), Kos town was very vibrant, the volcanic island tour is well worth a go but dont listen to the rep who said we would be back by 7:30pm, it was after 9pm so a long day. We were advised by the travel agent that this was an adult only place but it was in fact full of kids, some very young and it even had a kids club!! Some mornings were very noisy and this is not a place for a lie in, cleaners start at 8am, breakfast for some 7am, service roads busy with coaches and deliveries.
Summer Palace is on a huge complex with 3 other hotels, all part of the same group but the facilities are not shared. We were turned away from the Blue Dome entertainment evening and some other guests had to pay a fee to use facilities at Narida. There is a club on the complex but it is a normal pub and is not part of the all inclusive package - beer 4 euro etc
Our summary would be, great hotel, nice staff but it should offer so much more to be worthy of a 5 star rating.

  • Stayed June 2012, traveled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank steve c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Derby, England, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed June 12, 2012

I loved everything about this resort... All the staff made us feel very very welcome which made me and my party wanting to go back... The rooms were spacious and the views from our balcony was amazing... The food was delicious.. would definately recommend people to try this resort as its been one of the best places I have been too.

Room Tip: Ask for a balcony.
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  • Stayed May 2012, traveled with friends
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Helpful?
2 Thank Sylvia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 11, 2012

My partner and I have just come back from a one week stay at the Mitsis Summer Palace in Kos from 17th May to 24th May and I must say that this hotel is by far the most beautiful hotel we have ever stayed in. Your hotel is definately 5* and everything was perfect. Our room was amazing with fantastic sea and mountain views, which is what we really wanted. All the restaurants had lovely food and brilliant customer service from waitors and bar men. Your receptionist Elisabeth could not help us enough, she was very polite and helpful. The assistant manager made us feel at home everyday, he was fun and friendly. Everything about your hotel is amazing. My partner even thought that the holiday was so special he proposed to me at the bar on the balcony and it was very special and perfect. There are soo many swimming pools which made the holiday relaxing and amazing. The area and the hotel was absolutely beautiful. We would just like to say thank you to all your staff and bar men and waitors, they were all very polite and friendly. But most of all thank you for such a perfect holiday. We hope to come back one day soon and we will definately be recommending your hotel to everyone we see. Thank you once again.

  • Stayed May 2012, traveled as a couple
    • Value
    • Location
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Helpful?
4 Thank Kayleigh C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vilnius, Lithuania
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed June 4, 2012

Very helpfull and friendly staff. Good food. Beach - not perfect, gravel and no wooden tracks - gets very hot on daytime. Rooms - neat, clean and good (used family room).
Views from hotel are very nice (on the hillside), however all the hotel is compressed in quite small area - everything revolves around reception areas, crowdy in evening.
Overall - our price was good, so deal was worth it, but have seen better price / performance.

  • Stayed June 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Martynas_is_my_name
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsis Summer Palace

Property: Mitsis Summer Palace
Address: Kardamena, Kardamena 853 02, Greece
Location: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Kardamena
#14 Luxury Hotel in Kardamena
#19 Family Hotel in Kardamena
#22 Romantic Hotel in Kardamena
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mitsis Summer Palace 4*
Number of rooms: 252
Official Description (provided by the hotel):
Accommodation: Standard rooms (52), Bungalows (104), Family Suites (96). Every 15 rooms a sharing pools is available. Room Facilities: Fully air-conditioned with individual control Heating, Bathroom with bathtubs / Hair dryer, Direct dial telephone, Mini fridge, Satellite TV with international channels / Music channel, Balcony or terrace with a fantastic view, Safe deposit box (with charge). Floor covering: Tiles. Meals in Main Restaurant. Breakfast: American buffet Lunch: Complete buffet Dinner: Complete buffet (all meals are with show cooking). Food and Beverage Facilities: Main Restaurant specializing in Greek and International cuisine with terrace and a fantastic view to the Aegean Sea. Italian à la carte restaurant «La Bella Vista»Greek à la carte restaurant (Tavern) at the beach. Main lounge Bar (In & outdoor), Interior Swimming pool, Bar, Beach Bar, Pool Bar, Room Service (07:30 – 21:30h). Sport & Leisure: 1 outdoor swimming pool with salt water, sun terrace, 1 Indoor pool with fresh water (for adults only), 6 sharing pools with fresh water for the family suites, 1 outdoor swimming pool fresh water with water slides, Sun beds and umbrellas at the pools and the beach, 2 tennis courts (hard) with floodlight, equipments. Water sport centre with water skiing, jet skiing, banana boat, parachuting, pedals, wind surfing (certificate), catamaran, row boots, pedals, canoes, rings, Scuba diving, lessons, Boat trips, Beach volley, Beach football, Table tennis, Bicycling, Horse riding & pony riding (on request), Bridge room, Billiard, Entertainment such as sketches, competition games, aerobics. Children’s play ground (4-12 years), Disco, Fitness, sauna and massage. Other Facilities: Reception with lobby, TV corner, Shopping arcade with mini market, souvenir shop and jewelry, Hair dresser, Laundry & dry-cleaning service, Concierge / Cashier / Porters, Guest Parking, Rent a car / motorbike / bike, Doctor’s visit, Lifts from the reception area to the beach. For Children: Integrated children pool with salt water, Children playground – Mini Club, Children disco, Baby cot, Baby chairs in restaurant, Kid’s water slide with kid’s pool. Business Accommodations and Services: Telephone and fax services, Internet and mail services, Photocopy service, Wi-Fi access at the main lobby area (free). Distance From: Kardamena Town 5 Km, Airport 14 Km, Port 32 Km, Beach on the beach, Public bus: Front of the hotel. ... more   less 
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Also Known As:
Mitsis Summer Palace Kardamena
Summer Palace Hotel Kos
Mitsis Summer Palace Kos/Kardamena

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