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“Best holiday ♡”

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Mitsis Blue Domes Resort & Spa
Ranked #3 of 39 Hotels in Kardamena
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Best holiday ♡”
Reviewed May 21, 2013

It was my best holiday, I loved my time over there. Everyone from the animationteam is my friend and I miss them now.. I'm happy that I can stay in contact with them on Facebook. I enjoyed the Lion King, it was very very very funny. I hope I can go back soon, but my parents have to want to too. otherwise I cannot go.. the food was really good and I liked the icecream. In the morning I enjoyed to play volleyball and do Yoga. The swimmingpools are beautiful and all the people are nice.
xxx greets from Holland
Chiara.

  • Stayed May 2013
    • Value
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    • Service
Helpful?
4 Thank xChiiaar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Deutschland
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 21, 2013

A beatiful hotel in a beatiful location. Placed down in the mountains with a great view. Great food and the nicest, you've got heaps variation: you are not restricted to the one main restaurant.
Beside the hotel itself, what makes your stay worth while are the people working there. Especially the animation team. 24/7 in action and always with a big smile on their faces! Never rushing you to do anything, but always there to make your day. Sportive activities, they are real friendly (especially with kids) and while they are busy all day with us guests....they are practising hard to present lovely evening shows.
All in all: just great

  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Christian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Diss, United Kingdom
Level Contributor
16 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed May 21, 2013

We returned on 16th May following a week in this hotel and were very pleasantly surprised by the overall standard for a greek hotel. The whole hotel is spotless, and staff were exceptionally friendly and helpful. Food was very varied and well cooked , and it was good that you were shown to an empty table as this meant no traipsing around trying to find one. A la carte restaurants were fine, although we agree that the booking system was a bit of a pain. Can't see what other fair system they could use though. On arrival we were given the wrong room, but the manager soon rectified this and the room that we were moved to was excellent, with a lovely sea view. Beach is not the best - a bit shingly, but clean and plenty of sunbeds.
Although the hotel is on a fairly steep incline with lots of steps and slopes the reception will send down a golf buggy to transport you to reception if needed, which our friends found very useful.
Hotel is a bit far away from Kardamena to walk, about 6km, but a bus pulls up outside the hotel reception to go to town. Kardamena has a nice harbour area, and we hired a car to tour the island, which was very pretty.
Entertainment - we didn't go to any of the shows in the theatre, but the entertainment in the main bar at night was dire. Every night a man on keyboards who never actually sang anything you'd recognise. Even just piped music would have been better.
Drinks were generally OK, wine was good, and the local Bacardi not too bad. They only have local drinks available, so even if you wanted anything different you can't have it.
Sunbeds were very comfortable, although not enough around the pool areas when its busy.
.
We know people have reported that some things were missing from their rooms, or the food wasn't good quality, but we honestly say that this is one of the best european hotels we've been to, and we've been to a lot of 5 star hotels in various countries. Whatever hotel you go to will have minor issues for some people, but these are usually easily resolved.
Would recommend this hotel , and would return again some time

  • Stayed May 2013, traveled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jkfsuffolk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed May 21, 2013

Booked here for our family honeymoon. 4 adults (husband wife and grandparents) 2 children aged 3 & 8. Definitely not a five star. Problems encountered;
1.Wrong room for 2 nights as this was one room for 2 adults and 2 children, no seperate rooms OR partition which is what we paid extra for. Hotel blamed thomas cook for this. But had upgraded my parents for free to a 2 bedroomed room with seaview which they had actually paid for anyway?
2. All pools are cold salt water which makes your eyes feel like they're bleeding and if your unlucky enough to swallow any you want to throw up in the pool or just end up swimming in peoples spit.
3. Loads of tiles at the bottom of the pool are loose i cut my foot on them.
4. Massive sweaty walk uphill or up hundreds of steps for mealtimes at the main restaurant.
5. Main restaurant like a cattle market fight for your food and huge queues. I think the staff are tight on handing out teaspoons. No such thing as squash, only water, pure fresh juice, fizzy pop or alcohol.
6. My father didnt realise but waiter served him wine in a cracked glass with glass shards in the bottom.
7. We had crepes one evening and as the waitress handed the huge, ridiculous glass plates over my 8 yr olds head the plate snapped in half and fell down his back!!!
8. Mouldy bath towels and others with pubic hairs on were left in the room....supposed to be fresh clean towels.
9. Glass table coverings; lot are chipped and extremely moveable.
10. No tea and coffee making facilities in room.
11. No extra pillows in room as stated there were in hotel room brochure.
12. U-bend on toilet in room leaks so everytime you use the toilet your feet sit in the leaking water.
13. Shower leaks all over bathroom floor. You need 2-3 towels to cover joins near shower to soak up the water.
14. Air con broken.
15. If you want to book at one of the exclusive restaurants near the beach you need to queue up every night at 10pm near main reception at a touch screen computer with everyone else. 3 nights ago I queued up for half an hour and once we booked we realised you only have a 1hr 20min slot.
16. Staff really need to be taught how to pull a pint. Tiny plastic party cups more full of froth or bubbles than anything else.
17. Most valued member of their staff is 2 women who work in eaterie called beeraria 10/10.
So all in all........
Lets just say today i was looking to see if i could get some last minute tickets to go home. I have filled out a 'feedback form' given to me by the thomad cook rep and lets just say if nothing positive comes from this im putting my complaint in writing to thomas cook, mitsis, watchdog, ombudsman/regulator. Really disappointed as I think my Wales camping in August will end up being better.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank honestyman2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moscow, Russia
1 review
Reviewed May 21, 2013

Our family was in this hotel from April 24 to 8 May. It was very warm +26 +28. The excellent territory, very beautiful, the friendly smiling personnel. Rooms spacious with a beautiful mini garden with fine roses. Pure restaurants, very tasty food, many thanks of Stamatia was created the atmosphere at the "Uzeri" restaurant, we remember spicy chicken... mmmmm... and thanks for smiles Anna-Maria from "restaurant of sweeties". Tamara from the main restaurant pleased us special attention. Big and friendly Mini club with the hostess "the fairy of the castle" - Eleni which greeted all with a smile and warmth, occupied our children with interesting games all the time. It simply super!;)
Excellent animation team led by Rado - very artistic and cheerful person. Thanks to all animators - thanks Emanuel for our good physical form after Swedish table=))) Claudiu - for funny volleyball. Adrian - thanks for a big positive and creative and bocha. The person- smile! Margus - for excellent music and for good mood. Guys - thanks for jokes!
Aushra - very nice and sociable. thanks for darts and beautiful songs. Vanina - for artistry and incendiary dances. Children were delighted with daily mini disco!
Thanks to all animation team and the personnel for unforgettable rest!
We received a huge charge of energy and excellent mood. With pleasure we will return here still!

  • Stayed April 2013, traveled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alexandro_W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leamington Spa, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2013

We have just come back from a week at the Mitsis Blue Dome in Kos. We had a great first family holiday with our 8 month old.

Our room was spacious with loads of room for a cot. Room had a large cot and small single bed as well as 2 other single beds. Ensuite was large and room very clean. Actually I didn't see a spot of dirt the whole week in all parts of the hotel. Room had a fridge with soft drinks and a few beers most days. No bottle opener to open any drinks though.

The food at the hotel was good. Buffet had loads of choice. Outside pizza oven was on the go for lunch and dinner. We recommend the omelet and pancakes for breaky. White wine was pretty good too which was a surprise. I am vegetarian and there was plenty of choice,

As well as the buffet restaurant the hotel had 6 pool side food places that you could eat at during the day and you don't need to book. We ate at all of them and all were good but small portions so just order more.

For evening dining you could book either the Italian, Mexican, Greek or Asian. We ate at the Italian, Greek and Asian. Booking these were a bit of a nightmare as you needed to queue 2 days in advance at 10pm (not so great when you have a baby). It took about 15 mins to queue to book and this wasn't a busy period. This must have changed as we read other reviews saying booking was in the morning. Reception did offer to book these though as we had a small baby but we felt bad so we queued with everyone else,

The Greek was the best as we weren't rushed. We felt too rushed at the Italian and I wasn't impressed with the Asian as I found 2 pieces of chicken in my (asked for) vegetarian noodles! So I wasn't too happy about that. These were good to book as it made a change to the buffet restaurant.

We didn't leave the resort for a week as it was easier to stay there with our baby.

I do not recommend this hotel for anyone with reduced mobility, in a wheelchair or elderly as the ramps were very steep and there were little steps at doors thresholds. You can get to most places with a buggy but someone in a wheelchair would struggle unless they had a mobility scooter.

You could only get wifi in the downstairs bar and not great coverage. It was a shame that the other bars didn't have wifi coverage as it was far for us to get to ths bar from our room.

Our room was the furthest away from the reception and main restaurant but we didn't mind this as we got a bit of exercise walking up the steel hills.

The room didn't have a kettle for making up baby milk but the hotel would bring us hot water when we called reception.

The entertainment was poor but we weren't expecting this to be great. The Mitsis hotesl were located together so I would have thought they could put something special on a few days a week that moved between the Mitsis hotels. Eg fire eating or pool dancing. The entertainment was also next to a rubbish tip that stank of sewage! Also full of mozzies. I caught creeatures on my baby who was a sleep.

The hotel was supposed to be a family hotel but none of the public toilets had changing facilities. There were ledges for changing though so not all bad. A pull down changing table should have been provided though.

Overall we were really happy with this hotel. We would go again and we would recommend this to friends with families.

Room Tip: If you don't like the exercise then book a room close to the reception but furthest from the sea...
See more room tips
  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Helenwhinray2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed May 20, 2013

My partner and I attended from 7th-14th May 2013.

I have to admit that our initial impressions were not great; as we were checking in there were two power cuts which lasted several minutes and it took us over an hour to check in. However, the hotel more than redeemed itself.

ROOM:
We were upgraded to a bungalow suite which was lovely. The balcony and bathroom were spacious, though the bedroom itself wasn't the largest. We liked the fact the bathroom had 2 rooms - one with a bath and the toilet also had a shower in it.

We had ordered a double room however we had 2 beds pushed together (not uncommon in Greek hotels). The mini bar was a lovely touch - it was re-filled daily with 2 beers, 2 Pepsi, 2 Lemonades/Fantas and water.

The room was always cleaned very well.

FOOD
Anyone complaining about the food is seriously misguided. I've been to a number of 5 * resorts and this is up with the very best.

Breakfast:
Served in the main restaurant. A wide range of fruits, yoghurts, cheese, meat, pastries and bread were on offer. There was also bacon, eggs, potatoes, omelettes etc cooked to order. The pancakes were particularly yummy. There was also beans/veg etc. We sat outside and it was amazing looking over the rest of the hotel and the sea, really special. The coffee was delicious (I am a coffee snob)

Lunch:
Buffet style available in the main restaurant, or you could attend one of the 6 restaurants around the main pool bar (Sushi, Pitta Corner, Burger, Mezze hut, German and the Crepe/Patisserie bar). I tried all of them except the German and genuinely they were all delicious. My favourites were the Mezze hut (where you got 7 different plates of all sorts of yummies) and the sushi. My only observation would be that they could have done with more staff - each restaurant only had one waitress so sometimes there was a bit of a wait.

Dinner:
Either at the main restaurant, any of the 6 pool bar restaurants or the 4 A La Carte restaurants which you had to book the night before. We tried all of them (Asian, Mexican, Italian and Greek Taverna) and again found the range and quality to be of a very good standard. I also found the food to be fairly authentic - e.g. the duck and plum sauce pancakes in the Asian were lovely. I heard some British tourists complaining about the food and being quite rude to the staff and I thought it was totally unfair. Each of the restaurants had a range of starters, mains and desserts on offer and there really was something for everyone. In fact a couple of nights we were unable to book an a la carte restaurant and ended up at the main buffet which was just as satisfying.

There were also ham and cheese toasties available at the beach bar all day which my other half tells me were lovely. Ice cream was available all day and again was lovely.

ALCOHOL
Ok, this is my one criticism. The beer was lovely. The wine was ok in the main restaurant and the pool bar. But down in the a la carte restaurants it was *definitely* watered down and actually quite unpleasant. The range of cocktails was good (particularly enjoyed the pina coladas). However, the local spirits were not very nice at all. The vodka/gin tasted pretty much the same.

We went up to Zone bar a couple of nights and you could get a vodka/diet coke for 3 Euros which was a welcome change.

SERVICE
Generally very good, and the staff were very helpful. Particular thanks to the catering staff - my partner has serious allergies to peanuts and eggs and this was always looked after. The staff knew about allergies which was very reassuring and they were very helpful.

There was no hairdryer in our room, this was reported to reception and resolved the same day. There was also a problem with the air con which took a couple of days to resolve.

We were able to book a room on our last day in the late afternoon for 30 minutes to have a shower which enabled us to use the pools/beach the day we checked out which was great.

PACKED LUNCHES
We booked packed lunches for a couple of days and were impressed to be given 2 rounds of sandwiches, cake, fruit and bottled water. This was more than sufficient.

ENTERTAINMENT
It's obviously difficult catering for so many different nationalities, and the team were very enthusiastic. Not the best I've ever seen but enjoyable!

BEACH/POOLS
The beach was shingly but was lovely. We never struggled to get a sunbed, and sunbed hoarding was not as prevalent as at other resorts I have been to. The pools were also fab - yes they are salt water but it was lovely to cool off in them.

GYM
I was extremely unhappy to learn that it costs 10 EUROS to use the gym for one hour! I didn't bother, but really felt this should have been included or made clear on the hotel's website!

KOS
It was my first time to Kos - would highly recommend hiring a car for a couple of days and going to Kos Town/Kardamena etc. You could also get the bus service from the hotel but obviously you have more freedom going under your own steam.

Sadly we didn't manage to make it out on any of the boat trips - next time!!

Overall I really enjoyed the hotel and will definitely be going back.

My only (Very minor) criticisms relate to lack of provision of some things in our room; we did not receive wine on arrival as promised (we mentioned this to Reception but this was never remedied). We were not given slippers or conditioner (and in fact we did not realise these were standard items until we used a different room for a shower on our last day).

One tip - if you're coming for the UK, shop around. We paid £430 each including flights with Teletext Holidays, some other people had paid over £1000 each with Thomas Cook!!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank swirly007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mitsis Blue Domes Resort & Spa

Property: Mitsis Blue Domes Resort & Spa
Address: | Tholari, Kardamena 85302, Greece
Location: Greece > South Aegean > Dodecanese > Kos > Kardamena
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Kardamena
#2 Luxury Hotel in Kardamena
#2 On the Beach Hotel in Kardamena
#6 Family Hotel in Kardamena
#6 Romantic Hotel in Kardamena
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Mitsis Blue Domes Resort & Spa 5*
Number of rooms: 499
Official Description (provided by the hotel):
The Mitsis Blue Domes Exclusive Resort & Spa in Kardamena is a 5* plus hotel opened in 2010 and is nestled at the foot of Mount Dikeos and overlooking a sweeping beach. An incredible range of leisure facilities, superb cuisine and 499 beautifully furnished guest rooms, bungalows, villas, family rooms and maisonettes, combine to make an ideal holiday hideaway for discerning ravelers. ACCOMMODATION: Tasteful and Elegant luxury The Mitsis Blue Domes Exclusive Resort & Spa offers a total of 499 luxurious and tastefully appointed rooms that combine simple elegance and sublime views catering to every wish. Rooms include 114 Double Rooms Sea View, 65 Double Rooms with Individual Pool, 235 Sea View & Pool View Bungalows, 48 Family Rooms, 32 maisonettes, 3 Villas and 2 Suites. All rooms are surrounded by incredible gardens and more than 12 shared pools to relax and enjoy. The room decoration and style uses earthy colours, marble floors, wooden furniture and wooden roofs in most rooms. This resort is designed to surpass the expectations of any customer. RESTAURANTS AND BARS: Tasty treats all day and night The hotel offers numerous gastronomic delights throughout the day (07:00-01:00) at no extra charge. At all bars, a large variety of alcoholic drinks, hors d'oeuvres, snacks, ice cream and soft drinks are offered generously. Also, at the restaurants, beer, wine, ouzo, as well as freshly squized juices and soft drinks are served. Main restaurant All meals in the main restaurant are served in a show cooking buffet style. Also every night, guests have the possibility to taste specialties from Greek and international cuisine, such as Italian, Asian and Mexican in the 4 à la carte restaurants. Furthermore, 6 more restaurants are available during day time offering a variety of meals such as burgers, pita gyro, sushi, traditional Greek delicacies, beer house and a pastry corner. Early breakfast: 04:00 - 07:00 Continental (upon request) Breakfast time: 07:00 - 10:00 American Buffet Late breakfast: 10:00 - 10:30 Continental BuffetBreakfast room service: 07:30 - 10:00 Lunch: 12:30 - 14:30 Complete Buffet Dinner: 18:30 - 21:30 Complete Buffet Late arrivals: 22:30 - 24:00 selection of salads & hot dishes 24:00 - 02:00 selection of salads • Espresso and cappuccino served during breakfast. • Freshly squeezed orange juice during breakfast. • Pita station at the beach offering traditional homemade pies. • Ice cream cart offering cone ice cream around the pools and the beach (Mid June- Mid Sept) Dinner dress code: formal is optional, casual smart is required, shorts, vests or open toe shoes for men are not allowed. Ellinadiko à la carte restaurant Ellinadiko offers our guests the opportunity to taste the Greek food culture. Opening hours: dinner (19:00-21:30) Table reservation: required Italian à la carte restaurant Freshly made Italian favourites! Opening hours: for lunch (12:30-14:30) and dinner (19:00-21:30) Table reservation: required Mexican à la carte restaurant Superb Tex-Mex cuisine! Opening hours: for dinner only (19:00-21:30) Table reservation: required Asian à la carte restaurant Indulge in authentic Asian cuisine! Opening hours: for dinner only (19:00-21:30) Table reservation: required Sushi Opening hours: 12:30 - 20:30 (last order 20:00) Burger Juicy burgers! Opening hours: 12:30 - 20:30 (last order 20:00) Beeraria Opening hours: 12:30 - 20:30 (last order 20:00) Ouzeri Taste the famous Greek “mezes” (tapas) with a glass of ouzo and a large variety of Sea food specialties! Opening hours: 12:30 - 20:30 (last order 20:00) Pitta corner Taste the traditional pitta bread souvlaki and gyros! Opening hours: 12:30 - 20:30 (last order 20:00) Traditional action cooking pitta station Opening hours: 10:30 - 17:30 Pastry corner Sweet pleasures! Opening hours: 10:30 - 01:30 (last order 01:00) Selected tea assortments are uniquely served on glass floor at the indoor pool from 16:00 till 19:00. Beach bar Opening hours: 10:00 - 18:00 (last order 17:30) Island pool bar Opening hours: 10:00 - 01:00 (last order 00:30) Garden pool bar Opening hours: 10:00 - 18:00 (last order 17:30) Lobby bar Opening hours: 10:00 - 23:00 (last order 22:30) Night bar with live music Opening hours: 18:00 - 01:00 (last order 00:30) Theatre bar Opening hours: during the animation shows Also we offer: • Traditional barbeque style “souvlaki” served at the tennis pool bar daily. • Waiter Service around the pools. • Waiter Service at the beach. Drinks In all the restaurants, during meals an unlimited selection of drinks is offered, such as wines, draft beer, soft drinks, water, etc. In the bars an unlimited variety of national and international alcoholic beverages, including ouzo, brandy, cocktails, draft beer, soft drinks, coffee, refreshments and juices are on offer. Lunch baskets & early breakfast • All guests on excursions can exchange their meal with a lunch basket. Please note that orders need to be placed before 20:00 the previous day at the main restaurant. • Continental breakfast is available for early departures between 04:00 and 07:00 only upon request. OTHER F&B SERVICES: always at your service Room service Opening hours: 07:30 - 24:00 (last order 23:30) Guests can order breakfast, lunch or dinner to be delivered in the room from the available menu at an extra charge of €10,00 per tray. Mini bar Wine and a selection of fruit are available upon arrival. Also, the mini bar is refilled daily with beers, soft drinks and bottles of mineral water free of charge. SPORTS & ENTERTAINMENT: moments of spontaneous fun and adventure A variety of facilities for the whole family is available. Built with families in mind, we offer a range of free sports and recreational facilities within the hotel’s grounds. SWIMMING: splash around…. Guests of all ages can choose between the 12 outdoor seawater pools and the beautiful pebble beach. Umbrellas and sun beds are available free of charge. Beach towels are also available, however a refundable deposit of €20,00 per towel is required. JUST FOR KIDS: a complimentary programme for kids No matter how old your children are they are sure to have a great time at the Blue Domes Wonderland, the place where also our mascots, live. The Mini Club keeps children entertained during the day, providing a safe and friendly atmosphere with supervision. Daily games for the young ones from 4 to 7 years old from 10:00 to 17:00 and during the evenings the children’s fun continues with Mini Disco from 20:00 to 21:30. The Maxi Club (8 to 12 years old) and The Junior Club (13 to 15 years old) operating during July and August allow the children to meet and spend time with others of their age and give the parents the opportunity to relax. Children facilities include • Integrated fresh water pool and a playground with water slides. • Library, painting room, music room, puppet show, rest area and movie room, all available for the entertainment of the little ones while the parents relax and rest. • Free carousel every night as well as the games and internet room. • High chairs and baby cots available for infants. FACILITIES & ACTIVITIES free of charge Tennis Court Mini Soccer Court Pedal Boats & canoes Beach Volley Water Polo Table Tennis Billiards Darts Gymnastics, Aerobics Games Room Waterslides Bridge Room Windsurfing (with certificate) Activities/gymnastics shaded deck at the beach FACILITIES & ACTIVITIES at an extra charge Water Skiing Paragliding Rings Banana Boat Jet Ski Horse & Pony Riding (external contractor upon request) Paint Ball games (external contractor upon request) Motor & yacht rental for private cruises ENTERTAINMENT A multilingual animation team provides throughout day and night various activities and games such as musicals, karaoke nights, cabarets, sketches, shows, competition games, demonstrations and many other in order to amuse the guests. ... more   less 
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Also Known As:
Mitsis Blue Domes Hotel Kardamena
Mitsis Blue Domes Resort And Spa
Mitsis Blue Domes Resort & Spa Kos/Kardamena

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