we arrived was pleased with what we saw . Shown to lunch straight away and must say food was excellent . Then we were told we got room 148 a "quiet " room . Oh boy it felt like a basement room over looking the bins .
First choice rated this as four star I must say we have stayed in 2star and had a better room . The room was BASIC there was tea coffee for 2 cups a kettle fridge Tv no water to make a drink . We were told you get that from supermarket . We explained thought was all inclusive and we're told it it but not in your room . Air con blew out warm damp air and you have to balance in the bath to have a shower.
We did tell reception and the rep we didn't like the room they did offer to move us but we were concerned we may get a room that was worse . We were told the free air on kicked in at 11 pm we asked if we could pay so we could put it on earlier . That was not possible but they did give us a fan . The mattress has a plastic cover on and the pillows . Every night the room was hot and damp very uncomfortable . There are a lot of Mosquitos so opening the doors are not an option . There was no entertainment you had to go to the sister hotel for that .This wasn't a cheap holiday so we were disappointed .
Plus side the staff are brilliant at reception . In the restaurant Constantina was very helpful and gave us tips on places to visit . Tim was always cheerful and polite , George was also very nice .
We will go to zante again but may be self catering apartment .
If you are elderly or want a very quiet holiday by a pool then this is for you .
- Official Description (provided by the hotel):
- Surrounded by its gorgeous gardens and within easy reach of the sands, Bitzaro Palace Hotel in Zakynthos combines elegance and comfort with respect to the traditional Ionian style. The outdoor pool and the hot tub are surrounded by a unique wooden deck, where relaxation is inevitable. The loosening experience can only be enhanced by the all-inclusive buffets with Mediterranean flavors made by fresh local products. All the hotel rooms are overlooking the pool and the garden and are elegantly decorated, offering all the facilities for a comfortable stay. ... more less
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- Also Known As:
- Hotel Bitzaro Palace
- Bitzaro Palace Kalamaki
- Bitzaro Palace Hotel Zakynthos/Kalamaki