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“Marelen Hotel & Appartments” 5 of 5 bubbles
Review of Marelen Hotel

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Marelen Hotel
Ranked #5 of 30 Hotels in Kalamaki
Certificate of Excellence
barnsley
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Marelen Hotel & Appartments”
5 of 5 bubbles Reviewed August 24, 2014

The Marelen Hotel & Apartments have clean fresh rooms, the maid service is excellent, cleaned daily, fresh bedding and towels, she's always smiling and friendly to talk to. Surrounded in beautiful grounds that the staff work very hard to maintain. The staff are very friendly and helpful especially the Greek lady at reception desk. The barman has a laugh with you and likes to chat, the entertainment is great for the kids but in your face quite a lot to which I didn't like, has tennis courts but you must be mad to play tennis in that heat, the kids small splash pool centre is spot on with slides, excellent adult pool with another smaller pool, juccuzzi is available. The waiter service is good, sometimes takes a while to get your food but they do work hard to cater for your needs. The only disappointed things about the service is, the price of the air conditioning 100e for 14 days & 50e for 14 days for safe plus, if you go half board to which we did is the menu, a A4 sheet paper with starters, main course and deserts, now imagine having this sheet every time you have a meal would get quite boring the best part is you had a option of having a special daily, if you don't fancy eating tea and go out for it, then you may have something from the snack bar, just ask for a ticket. Takes about 10 min walk to restaurants, bars and gift shops from hotel, the beach is only a couple of mins walk from hotel, you will find Greece is quite expensive. If we go back to this hotel we will go self catering as there is more food options. Overall you will not be disappointed with this hotel well worth a go, I have been as truthful as I can, but judge for yourselves.

Room Tip: Email the hotel and ask, staff Teresa and Louise will help you.
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  • Stayed August 2014, traveled with family
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank 1973debra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, September 4, 2014
Thank you for taking the time to write a review, and thank you for scoring us 5 starts overall.
We are pleased to hear you were so happy with the staff etc.
Regarding your half board - the alternative menu (A4 sheet of paper) is available as alternatives to those guests who may not like our daily specials. Our specials have a choice of 2 starters and 2 main courses daily, which are all cooked fresh to order on the day. Most guests choose these daily specials as most of them are not on our normal evening menu and are a mix of traditional Greek and International dishes.
Anyone who has half board and would prefer to eat lunch from our large snackbar choice can do so, enabling them to try out different restaurants and visit the resort more.
Once again thank you for your review and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,011 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (219)
Date | Rating
  • Czech first
  • Danish first
  • English first
  • Greek first
  • Norwegian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Cardiff, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed August 22, 2014

Just returned from what can only be described as having an amazing holiday! The hotel and it's facilities were brilliant and the service received succeeded all expectations! Very friendly and hard working staff...both front and back of house! Kids club staff were amazing with the kids and Ray and his lovely wife in the splash pool bar were brilliant and made you feel at home! Was lovely to see owners thanking everyone who was leaving and staff waving them off!
We had a room over looking the splash pool..which was brilliant for our needs..our 7 year old son absolutely loved the splash pool!!! Room was spotlessly clean, with bedding and towels changed regularly. This truly is a family orientated hotel...would definitely return and highly recommend it to anyone!

Room Tip: Definitely a room near the splash pool if requiring peace and quiet at night
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  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank scg680
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, September 1, 2014
Thank you for taking the time to write your review.
Our staff and the Thomas Cook teams work so hard to ensure that everyone has a good time and that everything meets and exceeds their expectations. I've passed on your comments, and we hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 22, 2014

just back from our 8th time at the marelen hotel thank you for making our holiday the best thats why we come back every year special place for us as we had our marriage blessed there last year, our accomadation is always perfect great postion thanks thresa for making sure we get the room we requested year after year without fail,, our housekeeper is fab womens touch loved it,, great food and entertainment loved greek night and thanks to thomas cook reps for keeping our daughter entertained in the evening and in the day, gardens looking beautiful keep it up steve,, bar service and reception always there to tend to your needs, amazing friends loved the splash pool only trouble is trying to pull our daughter away lol all staff very friendly and helpful beautiful and relaxing time back next year cannot wait bye to all our great friends at the marelen hotel

Room Tip: when you have booked your stay give the hotel a email with your request they are very helpful and al...
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  • Stayed August 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank maria c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, September 1, 2014
Thank you for your lovely review.
It was great to see you all again.
I have passed on your comments to all the team.
We all hope all goes well for you in the coming months, and please let us know when you have rebooked for next year!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
north west
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed August 22, 2014 via mobile

We only arrived back home last night after an amazing two weeks at The Maralen. My wife and I travelled with our 3 kids, Kyle 11, Lucy 6 and Jack 4 and it's fair to say we all had the time of our lives.. When reading some of the reviews on here I couldn't believe that people actually go back year after year.. Now I get it!! We were really well looked after, from the maintenance guy to the kids club reps (Esp Chris) to the fantastic entertainments team (they were really good fun). Some of our highlights were: meeting great people (too many to mention), Kids Club (our kids were given the choice whether they wanted to go or not, the 11 year old didn't go as much as the others), Splash pool (lovely and cool, when it was 40c and the main pool was warm), Cleanliness (spotless rooms and surroundings) and of course the TC Ents team.. Tips: If you have kids go to Paulos, kids can eat free (if you play hard to get) and the play area will keep the occupied. Drink at Drunken Corner, Tasos is a lovely guy and will do anything for you (he went out especially to buy Lucy Gluten Free bits). If booking the shipwreck trip (not with TC) check the likelihood of actually getting there, we had to turnaround due to allegedly ruff conditions, however the TC (Jolly Roger) trip managed to dock the same afternoon. Dislikes... Having to come home after two weeks, could have easily done more!!

Stayed August 2014
Helpful?
1 Thank smithys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, September 1, 2014
Thank you for your fantastic review.
We have many guests who return year after year, some even coming twice per year.
I have passed on your comments to all the team, and we hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
4 reviews
5 of 5 bubbles Reviewed August 21, 2014

Visited the Marelen for a two week stay end of July with our three children aged 8, 4 and 6 months and can honestly say we had an absolutely wonderful time. The accommodation is basic but immaculately clean and well presented. Being a family of 5 we opted for the two bed apartment and it was very spacious and well maintained. We emailed the hotel a few weeks before arrival and requested a quiet location near the splash pool and we got just that!

The grounds were beautifully presented and both the splash pool and main pool were always clean and tidy with lots of loungers and parasols. Our boys absolutely loved the splash pool. Perfect! Staff are incredibly friendly and helpful and are fantastic with the children. The snack bar is reasonably priced and the food was fine - pizzas, burgers, toasties etc. The menu in the evening offers slightly more variety. Would recommend the BBQ night and Greek night was great fun too. TC entertainment team were excellent, particularly Sinead who was just so friendly and helpful, and Chris who managed to get our very shy 4 year old to join in with a Tree Fu Tom day!

Location is great. Very short transfer from airport. Would recommend getting a taxi rather than paying for the transfer with TC. Would definitely recommend this for the return journey as the queues in Zante airport were huge! Around a ten minute walk to the main strip with plenty of restaurants to choose from. Our favourites were Yammas, the Olive Tree and Zepos. Yammas was amazing!

All in all, one of the best holidays we have ever had. Would we go back? In a heartbeat!

Room Tip: The Splash pool block is away from the entertainment area which can be quite loud in the evenings...
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  • Stayed July 2014, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Jgem2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, September 1, 2014
Thank you for taking the time to write your lovely review.
It was good to read that you were happy with the food, especially the evening menu as we have tried very hard this year to offer a wide choice to suit everyones tastes.
I have passed all your great comments to all our staff, and the Thomas Cook entertainers and kids reps.
We hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 21, 2014 via mobile

Absolutely loved it here, this was my second time staying at this hotel and will probably go back again next year. Amazing entertainment for the kids my son loved it. Best place to stay in kalamaki by far x

Stayed June 2014, traveled with family
Helpful?
2 Thank Julia I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 22, 2014
Thank you for your great review.
We hope to see you again next year!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prestwick, Scotland, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 21, 2014

food was great, staff were friendly,day and evening entertainment was great, my son was 9 he had the time of his life,if we went out for dinner he always wanted back to the hotel for the entertainment. its so good we have booked to go back next year .

  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Angela M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
marelenhotel, Manager at Marelen Hotel, responded to this review, August 22, 2014
Thank you for your review.
Best Holiday Ever is always what we want to hear!
We hope to see you again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Marelen Hotel

Property: Marelen Hotel
Address: 6 Post Box, Kalamaki 291 00, Greece
Location: Greece > Ionian Islands > Zakynthos > Kalamaki
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool
Hotel Style:
#7 Family Hotel in Kalamaki
#17 Romantic Hotel in Kalamaki
Hotel Class:3 star — Marelen Hotel 3*
Number of rooms: 118
Also Known As:
Marelen Hotel Kalamaki
Marelen Hotel Zakynthos/Kalamaki

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