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“looks nice, nice staff, but quite basic”
Review of Cheradel Suites

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Cheradel Suites
Ranked #1 of 3 Hotels in Iligan
Amsterdam, The Netherlands
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“looks nice, nice staff, but quite basic”
Reviewed December 17, 2012

First of all, this is a really safe place, there is a gate with a guard (with a gun).

That's why we stayed here: we were the only foreign guests to a wedding of our Filippino friends, so for safety reasons (it is Mindanado and Iligan is considered safe for foreigners but they just wanted to be sure) they planned it here. It was really nice! The pool area was nice and the wedding areay was just beautiful.

The room was basic; of course it had airco etc. so that was fine. TV was ok, bathroom was ok, we had no hot water issues, but all just quite basic.

The staff is very helpful though! Just ask them anything and they'll help you/solve it if they can.

We had a really nice stay, but don't expect too much luxury.

Regarding what other people say about location: Location is fine, there are no nicer hotels in town, let alone nicer hotels closer to the center. You can get a trycicle on any corner and they'll bring you into the center for just 10 pesos or so (80 dollar cents), it's a few minutes ride.

Room Tip: We had the room above the reception; has a balcony and is nice.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
3 Thank AnoukAmsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
    2
    15
    12
    4
    4
See reviews for
6
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10
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (14)
Date | Rating
  • English first
  • Swedish first
  • Any
English first
Iligan City
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 14, 2012

This is the best hotel in Iligan City, so don't expect too much. I had my wedding photos taken and spent one night there. Whilst the exterior surroundings are beautiful on the inside the rooms are outdated and similar to Australian motel style accomodation. Very basic and spartan. The pool is surprisingly well maintained and clean. For the money i had hoped for something a bit nicer. The lack of hot water was a real disappointment and I didn't care for the excuses and they didn't really care anyway. There is not much choice in Iligan so this is the best of the worst. The service is on par with Philippino standards wavering between good and indifference. Overall not good but not bad, just make sure you bring a jug with you to boil your own water for a shower.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
4 Thank Poosti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
General Trias
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed August 26, 2012

We were on a business trip and staying at Cheradel Suites was not such a good experience. It was rainy season and mud from outside was visible inside the hotel including the rooms! we requested to have it cleaned but they never did.

Things inside the room were old, A/C humming, TV with no good reception even if it has cable connection.

  • Stayed September 2011, traveled on business
    • Value
    • Location
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Helpful?
1 Thank Rowena H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Iligan hotels

Guernsey, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed March 18, 2012

been there many times.very friendly staff.of course the unsuspecting tourist will get charged more,like all places in the world so it help tht you have local help.

one of the managers JOJO is the best.he is very helpful and can have almost anything brought to you inside 15 mins.

i will continue staying there and fully recommend it.

also it helps if you are nice to them and they will be nice to you

Room Tip: the room above reception is a good one,as isthe one with the balcony near the swimming pool
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  • Stayed March 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank babblingbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Saginaw,MI
Level Contributor
87 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 11, 2012

We have stayed here twice both times there have been issues with the staff and the accommodations.
We had hot water issues both times we stayed here, one time it was linked to a shortage of water the other time it was a problem with a water heater. Neither time was this resolved in a timely manner, and no compensation was offered. The rooms are smallish and the furnishings are somewhat dated. Both time they attempted to charge us for thing that we did not use from the Ref. We had problems with charges both times we were there. With that said ,the staff is generally friendly and somewhat helpful, the rooms will do but for the price one should expect more. Location is a bit out of the way but that could be a good thing, not on a usual Jeepney route. No good places to eat close by. The pool was always well maintained and very refreshing, they have accommodations for weddings and larger parties.

Room Tip: They have a very nice family suite friends of ours stayed in it the only complaint they had was the...
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  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank traveled0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, New York
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 31, 2011

I have stayed at the Cheradel 4 times during 2011. Each time I stayed the service got better.
The pool is always clean and the food is great. The will make special accommodations for me. Most of the time if there are vacancies, they ask me which room I prefer. Pricing changes have never been an issue. I remember one time I stayed there and there was a party going on in the main venue. I asked to switch rooms and they complied with my requests. Room Service is quick and accurate.

  • Stayed May 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laz633
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Pedro, Philippines
Level Contributor
150 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
Reviewed October 31, 2011

I've stayed here about 6 times over the past 4 years. Each room has a sort of theme and are pleasant to stay. Great mattresses, great bathrooms too. The restaurant is basic but good food. Sit in the room of to the side for privacy. I had them cater a birthday party at a park and they did a great job of that too. They work hard for you and meet foreigner expectations.

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank billjonna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cheradel Suites

Property: Cheradel Suites
Address: Bro. Jeffrey Road, Iligan, Mindanao, Philippines
Location: Philippines > Mindanao > Lanao del Norte Province > Iligan
Amenities:
Bar / Lounge Restaurant Room Service Spa Swimming Pool
Hotel Style:
Ranked #1 of 3 Hotels in Iligan
Number of rooms: 14
Also Known As:
Cheradel Hotel Iligan

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