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“wonderful stay”

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Malapascua Exotic Island Dive & Beach Resort
Ranked #5 of 13 Hotels in Malapascua Island
Certificate of Excellence
Reviewed November 3, 2011

international standard on customer service... courteous staff, very clean rooms and surroundings, relaxing beach front view, wide array on food menu... we had a wonderful stay


for those who want to go to malapascua...beware of boatman named BENJAMIN, his boat is named JINJEBEN (not connected with EXOTIC), we were overcharged for an island tour and at first he'll tell you there are 4 dive sites to visit, but during the tour you'll be discouraged yto visit the other sites due to big waves (not true), also we left my mom at his souvenir stall shop (few steps to the left of exotic dive resort) to choose shirts for everyone (she went back to her room after), when we arrived from the island tour, it was already packed and ready for payment, so we did... at home here in cebu city, while unpacking we found out he added two shirts, we're suppose to buy 6 only but he added 2 so we paid for 8...mama also left her cellphone at the store, though he knows where we stay, he didn't bother to return at d front desk, when my mom noticed it was missing, she returned to the store accompanied by Exotic's Supervisor (Thank You) when they asked for it, it came from his pocket (Benjamin)...sad but true...just thought of sharing this, hoping no one else will be fooled... again Exotic is not reliable for this incident!

  • Stayed: November 2011, traveled with family
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5  Thank MS_Rubi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed October 31, 2011

Malapascua is a small island where native islanders still live in temporary housing whose roof can be blown away in a monsoon. And so for a hotel room to be fully air-conditioned, complete with king size bed with satellite television and heated shower, you're talking about the kind of luxury that most native islanders probably won't ever ever see. But then of course that's another story.

The room I stayed in has no sea view, but was big and well kept enough it was very comfortable to stay in. There's a balcony with table and chairs, and so it was possible to buy your own food from the village (won't recommend meandering in it at night as it is almost like a maze if you're not familiar with the place. Torch won't help). The dive shop is very well kept and equipment are good as well. The resort has their own private beach, which is exactly half a minute away from my room. White sandy shallow beach, beautiful.

The restaurant food and drinks are slightly overpriced by island or philippines standard, but not a complete rip off compare to city prices.

  • Stayed: September 2011, traveled with family
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2  Thank scoobagoose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 25, 2011

We looked into a few places before choosing Exotic for 3 main reasons: i) prices were decent, ii) the vibe around the restaurant was good and iii) it came recommended by a friend who had visited previously.

We stayed almost a week and dived 7 times during that time. Overall we would highly recommend as a place to dive, stay and eat

It should be noted that we stayed in the middle of low season and therefore rates for the room and diving were adjusted downwards – so was actually good value.

Pros:
* Well run and organised dive shop
* Great dive sites – highlights were glimpses of Thresher sharks, Mandarin fish on the sunset dive, very good macro life at Gato Island and a nice wreck (Dona Marilyn)
* Excellent accommodation – air con / decent sized en-suite rooms
* Restaurant was far the busiest we saw on the island and food was generally to a very good standard
* Friendly bar and hotel staff – went above and beyond to make us feel welcome
* Good value (but see note on low season)

Cons (only a few to be fair!):
* Dives sites could be quite far and generally took a while on the slow, stable Banca boats (1 hr to Gato / 2 hours to Dona Marilyn)
* Dive shop is run very well but has a sales heavy feel – it’s defo a big part of the dive industry but more so here.

If you dive the wreck (Dona Marilyn) and only have 1 dive on the site then I would recommend not penetrating, even if suitably qualified. This is because the outside of the wreck is very pretty and the DMs wont go inside (the instructor that came with us ended up adding confusion during the dive). Exotic may add a perm line to facilitate penetrating but even so I would probably only recommend going in if you have time to do more than 1 dive on the wreck.

Also – if they are on whilst you are on Malapascua, try a trip to the local disco – prepare to shake those moves under some serious disco balls !!

Overall, we had a great stay and would highly recommend Malapascua and Exotic resort.

  • Stayed: September 2011, traveled as a couple
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3  Thank AdeEccles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2011

Their general condition, which are outrageously unaccaptable, could put you down: make sur you reject them, this is what I did, and they agreed (low season though). Passed this issue, a great place to be. The staff is there for you, works hard, enjoys, or show it does. Excellent management, though the manager does not look for direct contacts with guests. Being there all the time, it would be a plus if he would personaly welcome and follow the guests. Beautifull food, excellent service, great atmosphere. Regarding diving, professional, safe, great boats, excellent mangement. The boat men can be a little stupid with gay people and don't seem to understand that you can be gay but not a queen ready for the show. Question of education/culture. Can upset the more sensitive one. The mangement should work on that. Paul is an amazing dive master, Jules is just great and I Iove her. Thank you Jules! Could hardly leave the place, this says a lot no?

  • Stayed: August 2011, traveled solo
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2  Thank guillaume c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2011

Stayed here for 2 nights in Aug 2011.
We arrived just after sunset, so it was too dark to wander around and check out other rooms. They asked for php2000 for an aircon room upstairs, and at first I thought I could find a cheaper room nearby with fan. I found the Aabana, php600, but bathroom was outside and it just looked grubby.
Returned to Exotic, took the upstairs room for php 1800 (10% discount for low season) and stayed for 2 nights. Staff were very friendly, menu was pretty good.
I took a boat trip (3 hours) on the last day with a local guy and some Korean ladies, cost was php 300 (including 50 php registration with Police). I don't know about the quality, price or service of the Exotic Diving trips.
Good wifi in the restaurant, but not in the rooms.

  • Stayed: August 2011, traveled solo
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2  Thank FrazzledLemur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 20, 2011

I stayed at Malapascua Exotic in July for a week with 3 friends and we had a wonderful time. The setting is beautiful and our rooms were extremely comfortable. We also thought the food was great, although the menu was possibly a bit too long and it would have been nice to see more simple fresh seafood. All the staff were extremely helpful, and we were particularly impressed when someone accompanied us all the way back to Maya to meet our transfer back to Cebu City, even though we did not take the resort's private boat transfer.

We were also very pleased with our diving experience. Three of us were completing the Open Water course and had an excellent instructor just for the three of us, and generally felt that we were in very safe hands. One of our party was already an experienced diver and he thought that the dive shop was excellent. Needless to say, the diving in Malapascua is incredible!

Overall a fantastic stay - thank you!

Room Tip: If choosing between aircon and deluxe aircon room, don't bother with the deluxe - they are ident...
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  • Stayed: July 2011, traveled with friends
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4  Thank C A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 12, 2011

Good service and staff. The rooms are nice but not great. Same goes with food, ok but not great. Good diving, but be sure to check your air twice we were given tanks that were not full. Also check your nitrox tanks actual content is quite a bit higher than what's marked on the tank.

  • Stayed: July 2011, traveled as a couple
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2  Thank caligrace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Malapascua Exotic Island Dive & Beach Resort

Address: 6013, Philippines
Location: Philippines > Visayas > Cebu Island > Malapascua Island
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa
Hotel Style:
#1 Top resorts Hotel in Malapascua Island
#4 On the Beach Hotel in Malapascua Island
Price Range: $54 - $82 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Malapascua Exotic Island Dive & Beach Resort 3*
Number of rooms: 30
Official Description (provided by the hotel):
If you are thinking of diving or staying in Malapascua consider us your first choice. We have everything you need for a relaxing, exciting, enjoyable stay with first class facilities and service. Exotic is the pioneer dive resort on Malapascua. The first dive shop to open on the island in 1998, Exotic has grown over the years and is now the leading dive resort on the island, without compromising its original laid-back charm and outstanding service. Our continued expansion is a result of our customer’s loyalty and desire to revisit and share their Exotic experience with others. Why not come and see what brings people back to us year after year? ... more   less 
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Also Known As:
Malapascua Exotic Island Dive & Beach Hotel Malapascua Island
Malapascua Exotic Island Dive And Beach Resort
Malapascua Exotic Island Dive & Beach Resort Malapascua Island, Cebu Island

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