My husband and myself spent last weekend at Puma Lodge.
Even though we came from Santiago, it was a hard dirt one hour road, after Rancagua, from Coya. Our trip was not exempt of adventure, but this had nothing to do with the resort. When we were around 15 kms. away from the lodge, we realized we had ripped one tire. It was already dark and it was looking hard to replace with the spare tire of our Land Rover. We phoned the lodge, and they were able to send someone to pick us up. They were nice enough to come, though we had already finished with the tire, thanks to a nice stranger that stopped to help us.
The lodge is very well placed, right in the mountains. I have to say that even though it's the end of summer, the beauty is overwhelming. I can imagine how beautiful it must be in winter, with every mountain covered in snow.
The lodge is nice. Rustic but comfortable. Rooms are small but adequate. One word of disapproving are the television sets in the rooms. Their sound quality is one of the worse I've experienced in a long time, I could hardly understand what was being spoken. I couldn't tell what the brand was, since they have the Noi logo instead of the commercial logo on it. I do think this is a very poor idea of advertisement. They could afford better sets.
The service was good, people were friendly.
I have to say that the two choice menu system they have can be a hit or miss. Some times I had no problem selecting one and found everything good, but other day I didn't care for any of the choices and couldn't have the option of having a simple sandwich instead. The lodge was full that weekend, and the personal seemed struggling to take care of the guests. They were clearly not prepared for a full house. This should be addressed. Room service will be deeply appreciated.
On the other hand, we enjoyed a hot tub under the stars, priceless.
Also enjoyed hiking around the area; the paths were well marked and the view was breathtaking.
Definitely worth the trip.
I'm looking forward to a future visit around winter time.
- Official Description (provided by the hotel):
- Noi Puma Lodge, the first hotel dedicated to heliskiing in the Southern Cone, is located in the majestic Andes, surrounded by native forests, pristine lakes and the second largest glacier in Chile. With an architecture and service focused on environment through renewable and self-sustaining energy, you can taste wines from all over the world creating the perfect pairing with the dishes prepared by our chefs or enjoy a day of relaxation at the Spa. Guests can be amazed by this spectacle all year, either practicing heliski or with a variety of heliactivities during winter or summer. ... more less
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- Also Known As:
- Noi Puma Lodge Chile/Rancagua