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All reviews sushi bar piano bar seasons restaurant excellent housekeeping high floor the hotel staff house keeping the entire staff special thanks front desk staff thank you so much taking care amazing staff fantastic hotel i highly recommend this hotel comfortable rooms room service
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Reviewed November 4, 2014

I came back to Northern Iraq after 7 years and was stunned by the development in this modern bustling quasi-capital. Among the modern high-rise buildings, the Divan stands out, especially at night with its colourful illuminated facade. Excellent security. Good choice of restaurants. Fantastic views. Would be a high quality hotel in any place, but especially in the desert of fast developing North Iraq.

Date of stay: November 2014
Trip type: Traveled with friends
1  Thank TrophyCollector
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_DivanErbil, Guest Relations Manager at Divan Erbil, responded to this reviewResponded April 23, 2015

Dear Guest,

Thank you for your kind interest in Divan Erbil and taking your time to share your experience at our property. We appreciate you taking your time to write a review and providing us with feedback as it will assist us in making adjustments to enhance our guest experience.We are looking forward to welcoming and service you in the near future.


Best Regards,

Jasmine Elkadah
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 4, 2014 via mobile

That's right! It is unique because you can feel in safe. I was feel prejudgements before I've been in there. It feels you in safe and peaceful.

Meals and breakfast miscellaneous and rich!It has a big terrace if you smoke.Rooms are comfortable and designed for business..

Also it is perfect to shopping in your spare times at the hotel.When you go through to hotel,you feel to enter to palace which has3 or four vip shopping buildingsaround of a big ostentatious atrium.I mean you can not bored in this hotel ;)

Just the negative point that I could say,its a little bit far away from the center.

Date of stay: December 2013
Trip type: Traveled on business
1  Thank Esra B
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_DivanErbil, Guest Relations Manager at Divan Erbil, responded to this reviewResponded April 20, 2015

Dear Guest,

Thank you for your kind interest in Divan Erbil and taking your time to share your experience at our property. We appreciate you taking your time to write a review and providing us with feedback as it will assist us in making adjustments to enhance our guest experience.We are looking forward to welcoming and service you in the near future.


Best Regards
Jasmine Elkadah
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2014

Staying at Divan was a very enjoyable experience. Staff were very attentive and the service provided was of high quality. The hotel in itself is simply beautiful and the food is excellent! I highly recommend it.

Date of stay: September 2014
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Samira N
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
GM_DivanErbil, Guest Relations Manager at Divan Erbil, responded to this reviewResponded April 20, 2015

Dear Guest,

Thank you for your kind interest in Divan Erbil and taking your time to share your experience at our property. We appreciate you taking your time to write a review and providing us with feedback as it will assist us in making adjustments to enhance our guest experience.We are looking forward to welcoming and service you in the near future.


Best Regards

Jasmine Elkadah
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2014

The Divan hotel has the best (and perhaps only) scenic view in Erbil. Great ambiance, but the drinks are horrifically pricey. Margaritas were good, but roughly 17-18 USD. Sushi was good, probably the only place you can find sushi in Erbil. But also very overpriced. I've heard the rooms are nice, but have not seen them. The Duty Free shop is brilliant. Great prices on wine and spirits. Highly recommend a trip to the duty free if staying in Erbil longer term. It's tough to find wine and other spirits in the city centre, unless you are in Ainkawa area. Well worth a 'field trip.'

Date of stay: September 2014
  • Trip type: Traveled on business
    • Value
    • Location
    • Service
2  Thank sjmegy
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
DivanErbl, General Manager at Divan Erbil, responded to this reviewResponded June 13, 2018

Dear Valuable Guest,

Greetings from Divan Erbil!

Thank you for your generous review, it is gratifying to receive positive feedback, we truly appreciate your recommendation. Your comments are of high value to us, in our quest for constant improvements. We hope to welcome you back at Divan Erbil in the near future.

Kind Regards,
Tarkan Aksoy
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 28, 2014

it was first 5*Star hotel in Erbil who keep 5*Standard and above very attract full property. Where guest feels family atmosphere.
About the dining very excellent staff who provide 24hrs room service and can have any type of food which you like they will assist you.
As pe guest demand they gave services.
comfortable Rooms, Wi Fi security everything is perfect
I wish as hotelier have to work there.
Good Luck Divan Erbil.

Date of stay: September 2014
  • Trip type: Traveled solo
    • Sleep Quality
    • Cleanliness
    • Service
Thank Nasir298087
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Divan E, Guest Relations Manager at Divan Erbil, responded to this reviewResponded October 30, 2015

Dear Guest,

Thank you for your great feedback, it’s really good to know you enjoyed the time you spent with us. Your detailed and very informative feedback of the hotel and its services is very helpful for the Divan Hotel Erbil
we look forward to welcoming you again and assure you of our best attention and services at all times.

Best Regards
Jasmine Elkadah
Guest Relation Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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