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“Hidden Beach is the Best!”

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Hidden Beach Resort by Karisma
Certificate of Excellence
GreenLeadersGold level
Reviewed November 20, 2007

What a wonderful vacation. We were there November 3-17, 2007.

The resort has changed a little bit since we were there in March, 2005. They’ve installed large Jacuzzi tubs in the rooms and the beach is even smaller than before Hurricane Wilma. They now have lots of free standing umbrellas around the pool and many more beach palapas. The gym was closed for renovations, but it looks like they may have it open again soon. There is no longer a gift shop on the property – you have to go next door to Eldorado if you want/need to buy something.

Service was excellent – room was well kept and the towel art was awesome. Waiters Aniceto, Jesus and Galdino all remembered us from before. Esperanza and Sergio at the bar were great and Carla and Jerry with activities were a lot of fun. These people are one of the things that make Hidden Beach so special. They go out of their way to make sure you are happy and pampered.

The food was very good however, a few changes since our last visit. They now have buffet only dinner on Monday night and the breakfast and lunch menus are smaller (but still, you certainly don’t go hungry or want for anything). On the plus side, they have a lobster menu every night (except Monday). Also, lunch choices from the grill were plentiful and delicious. We were only able to get coconut ice cream once. It goes fast there. The chocolate, strawberry and vanilla were delicious too.

The one thing I’m going to complain about is the singer at dinner. Her partner is very good but she is soooo off key. They do the same songs every night and at an extremely high volume level. Other entertainment was good such as regional dancers and fire dancers. Never made it up to the disco for the late evening festivities – just not our thing.

When we checked out at Eldorado next door very early Saturday morning, they were serving coffees, pastries, fruits and such to those awaiting the shuttles. Had we known that we wouldn’t have bothered getting a continental breakfast from room service. Oh well, good to know for our next trip. All in all, it was a most relaxing and enjoyable trip. We give it a 9.75 out of 10!

  • Stayed: November 2007, traveled as a couple
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7  Thank zz4wrp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Director General at Hidden Beach Resort by Karisma, responded to this reviewResponded November 29, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Hidden Beach Resort.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards,

Alfonso López
General Manager
El Dorado Seaside Suites by Karisma
Hidden Beach Resort by Karisma
gm@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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600 - 606 of 702 reviews

Reviewed November 12, 2007

We just returned from our first visit to Hidden Beach and want to let everyone know what a lovely place it is.
We booked a "swim up" unit and were very pleased with it. All units are just alike with the exception of the bottom 18 units having a small swim up "pool" right off the back patio. Very nice.

Weather for Nov was great but the water temp is cooler then what I would enjoy getting in and swimming. So laying around and soaking up sunshine was just fine with me. There is a beach area but it is mostly tiny rocks...too big to be called sand.
This is largely due to a hurricane that came through and took alot of their beach area away. But all in all it is a lovely place to go, relax, read a good book and make a few new friends.

The staff does everything they can think of to make you feel right at home and very very pampered. After a couple of days there the bar tenders got so they "knew" what you wanted to drink and would even have it for you before you even asked for it!

So if you like to "bare it all" and enjoy being pampered.....oh yes, I forgot to mention....having a massage on the beach. The spa people from next door....El Dorado Seaside....has the most wonderful massage people. One day I went there for an 80 min massage and stayed to have a 50 min facial. Wonderful. Then a couple of days later I opted to have a 30 min back massage right on the beach. Great.

Well....next time you want to really be pampered and don't feel like going on a cruise to get it...give Hidden Beach a try.
They have wonderful chefs too. The food always looked great and tasted even better. But you can go next door and try out one of their restaurants as they have Mexican and Itialian there. That is one of the nice perks about going to Hidden Beach. You can use the hotel next door...but if you go there at any time you must be dressed or at least have a swim suit on.

We'll be going back in March for another week of fun in the sun!

A & D

  • Stayed: November 2007, traveled as a couple
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5  Thank pargal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Director General at Hidden Beach Resort by Karisma, responded to this reviewResponded November 29, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Hidden Beach Resort.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards,

Alfonso López
General Manager
El Dorado Seaside Suites by Karisma
Hidden Beach Resort by Karisma
gm@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 31, 2007

My husband and I just returned on Friday from our first time at HBR. We went for our 10 year anniversary. It was wonderful. I cannot say enough about the staff, they are excellent and will make sure you have anything and everything you need. The food was excellent as were the rooms. Everything was perfect. It was one of our most relaxing and enjoyable vacations.

We would recommend this resort to anyone who is interested in an Au Naturel enviroment. It was heaven.

  • Stayed: October 2007, traveled as a couple
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7  Thank Browninva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Director General at Hidden Beach Resort by Karisma, responded to this reviewResponded November 29, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Hidden Beach Resort.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards,

Alfonso López
General Manager
El Dorado Seaside Suites by Karisma
Hidden Beach Resort by Karisma
gm@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 22, 2007

We have made several trips to HBR and everyone gets better than the last. I don't know why PhineasFogg wrote the review he did. We have found that the folks at HBR will go out of their way to make things right. I wouldn't be surprised if there were an ulterior motive for his review. But even if it is accurate, rest assured that his experience isn't the norm.

I don't want to repeat what you've read time and time again, but I will say that HBR provides excellent food, great accomodations, wonderful staff, etc., etc. No pressure. Just relax and have a great time.

I encourage you to give HBR a try. You won't be disappointed.

  • Stayed: May 2007, traveled as a couple
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9  Thank IB4UT1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Director de Recepción at Hidden Beach Resort by Karisma, responded to this reviewResponded November 29, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Hidden Beach Resort.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards,

Alfonso López
General Manager
El Dorado Seaside Suites by Karisma
Hidden Beach Resort by Karisma
gm@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2007

From the very moment of our arrival I knew this was a different breed of hotel. We were greeted by name and the registration process was the easiest ever.... We were taken to our room, where there was a bottle of champagne, a hot bubble bath waiting and wonderful view of the ocean... The wait staff quickly learns your names and habits and can then tailor their service 'just for you'. We liked our coffee served at the oceans edge under the palapas.
Although it was off season and there were only a handful of guests, they were fully staffed and all services were made available to us. Carla, the activities director was the best... always being creative. The waiters, front desk, bartenders and cleaning and maintence staff were all just great. The food was very good, and if you didn't see it on the menu and you wanted it, all you had to do is ask.
I had 2 hot stone massages and my husband had one swedish... don't leave without getting at least one massage of your choice.
Make sure you make the 'naked cruise'.... I am an avid snorkler and Pepe will be more than glad to take you out to the farther reefs which were excellent.... and for those who like to stick closer to the boat..... it was fun 'feeding the fish'.
Lomas travel took incredible care getting us to and from the airport and on our excursions... although we only left the resort twice, once for Talum and once for the 'naked cruise'.
We met wanderful people and will back in May for our anniversary. Although you are not required or even encourage to tip.... We did leave individual tips at the end for those who really went way above and beyond.... and that was quite a few people.....

Stayed: September 2007
8  Thank HiddenHoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Director General at Hidden Beach Resort by Karisma, responded to this reviewResponded November 29, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Hidden Beach Resort.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards,

Alfonso López
General Manager
El Dorado Seaside Suites by Karisma
Hidden Beach Resort by Karisma
gm@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 25, 2007

After booking through Castaways travel for a time period of about 9 months prioir to departure the day finally arrived to leave on our trip...Let me start by saying I am a very busy person and get restless very quick so I was somewhat sceptical of the little bit of activities offered. I did nothing for 7 glorious days except get naked and relax. The food was fair, the drinks were fair, the service was outstanding! The folks who run/work the resort do everything and anything to make your stay as positive as possible. The highlite was the fact you could be naked anywhere, anytime and just relax. WOW......warm breezes, warm water.......ahhhhhhhhh.....Am I going back definitely and not soon enough! Hope to see you there!

  • Stayed: September 2007, traveled as a couple
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12  Thank ricarie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Director General at Hidden Beach Resort by Karisma, responded to this reviewResponded November 29, 2016

Dear Guest,

Great to hear you had a great holiday while staying at Hidden Beach Resort.

Thank you for taking the time to write about your recent experience, your opinion is truly important for us. We appreciate your kind comments about facilities, food and specially the staff as they are committed to exceed our guests’ expectations and this is great motivation to keep offering the best service.

We are looking forward for your next visit. Please do not hesitate to contact us directly, we will be more than glad to accommodate your requests.

Best regards,

Alfonso López
General Manager
El Dorado Seaside Suites by Karisma
Hidden Beach Resort by Karisma
gm@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 30, 2007

Stay away from this resort! After prepaying before my arrival, I found a $2,000.00 additional charge on my credit card after I returned home from my vacation. It took a hundred emails to the resort, where they promised to correct the mistake, but never did. I finally called my credit card company and they had to credit my account even though the resort did not. I had the bill proving the amount that was prepaid and the credit card company took care of it because they realized the resort was dishonest.

As for the resort itself the ambience was not the gourmet, high-class location they make out on their web page. The bartender asked me if I wanted a prostitute and some (but not all) of the guests were swingers on the prowl. I met a few good people from the UK there and the cruise was good, but the cruise did not make up for the problems. I reserved the best suite and they put me next to a disco that blasted raucous music into my room all night. As for swimming, forget it. If you leave the little area of knee-high water, the staff yells at you to come back into shore. I ignored them one time and you can walk a mile out and not get to waist - deep water.

There are many much better naturist resorts. Hidden Beach misses every mark there is.

  • Stayed: December 2006, traveled solo
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20  Thank PhileasFogg_Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EDSS S, Director General at Hidden Beach Resort by Karisma, responded to this reviewResponded November 29, 2016

Dear Guest,

Thank you for sharing your comments with us at the Trip Advisor portal with regards to tyour recent stay at our Hotel.

We are very sorry to read that you we did not live up completely to the expectations you have set before us and we truly hope that there is a possibility to have an opportunity and welcome you once more at our Hidden Beach Resort or one of our Hotels by Karisma.

Warmest regards,

Alfonso López
General Manager
El Dorado Seaside Suites by Karisma
Hidden Beach Resort by Karisma
gm@eldoradoseasidesuites.com.mx

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hidden Beach Resort by Karisma

Address: KM 95, Carretera Cancun Tulum | Kantenah, 77710, Mexico
Location: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 436 Specialty Lodging in Riviera Maya
Price Range: $397 - $1,039 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hidden Beach Resort by Karisma 4.5*
Number of rooms: 42
Official Description (provided by the hotel):
It is the only luxurious all-inclusive nudist resort in the Mexican Caribbean. Consisting of 42 beachfront suites, it is a secluded adults only property, perfect for couples and singles alike. Located just one hour and a half south of Cancun Airport, Hidden Beach Resort lies on a stretch of white sand beach offering spectacular views of the Mexican Caribbean sea. Hidden Beach blends signature services such as personalized check-in with a welcome glass of champagne or the exclusive concierge service with charming architecture to create an atmosphere of understated luxury. ... more   less 
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Also Known As:
Hidden Beach Resort - Au Naturel Club Hotel Riviera Maya
Hidden Beach Mexico
Hidden Beach Hotel Au Naturel

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