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El Dorado Casitas Royale, by Karisma
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Reviews (5,694)
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Reviewed February 13, 2014

This was our second trip to this resort & it doesn't get any better. All the staff are great & nothing is too much. They go above & beyond to make sure you are looked after. Our concierge Allan along with Claudia & Karen were always ready to help with anything we needed. The staff at Casitas 31 are the best. The beach/pool gal-Daisy is a real sweetheart, she is such a pleasant person always had a smile on her face & her favorite saying was "my pleasure". Santiago our pool bar tender was super friendly and gave great service. Our room was very nice, we loved the outdoor shower & morning coffee on our deck watching the sunrise & mid afternoon naps on the deck daybed. We love the beach & ocean but time spent in the pool was great as well. No matter where we ate we never had a bad meal. We realize it may cost more to stay here, but we feel this resort is worth every penny. We have been to other 5 star resorts, but feel they just don't compare. Looking forward to our next vacation again at the Casitas section of this fine resort where we feel safe & comfortable. Can't wait to go back!

Room Tip: love the casitas section
  • Stayed: January 2014, traveled as a couple
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1  Thank cass255
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2014

Our third year in a row and it never disappoints. We always feel we have found a calming oasis from our hectic lives, whether we are exploring the sprawling, beautifully maintained grounds, enjoying the delicious foods at all the restaurants, swimming in the pools too numerous to mention, or just relaxing in the lovely casitas. See you there next year.

  • Stayed: January 2014, traveled as a couple
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Review collected in partnership with this hotel
1  Thank Jeff K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2014

We booked this from the Uk and the hotel meet all our expectations. The Royale part of the hotel was not crowed or full of Americans other than round thanksgiving. The system for booking resturants worked fine and the food was fine but the portions were small which made having something at lunch time fine. The room was good and a couple of things we needed doing such as swopping coke for diet coke were done promptly

We hired a car for a week and that was a lot cheaper than the expensive tours which the tour company tried to sell and gave us a lot more flexability

We were not hustled for tips

  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

Great food, all freshly prepared, vegetables grown on site. The hotel is environmentally friendly in many areas. All of the staff were fantastic, very friendly and nothing was too much trouble. The beach is beautiful, the sun rise second to none.

Room Tip: Try to get a front facing or sea view room. Had I stayed in some of the rooms on the back of the hotel I would have been a little disappointed with the views.
  • Stayed: December 2013, traveled as a couple
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Review collected in partnership with this hotel
Thank Neil H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2014

This was our second year at the El Dorado and it was just as good as our first visit. Our trip began with an unexpected upgrade from the Villas to the Casitas. It was a very pleasant surprise. We had our own pool and an outdoor shower. The room was very large and beautifully furnished. We ate at all of the restaurants except for the Italian Villas and they were all excellent. We are planning a return trip next year.

  • Stayed: January 2014, traveled with friends
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Review collected in partnership with this hotel
Thank Nancy O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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