We were on holiday during the worst weather Mexico has had in 54 years! The only saving grace was this hotel and its employees!
Beautiful surroundings and everything you need is on hand, the gourmet dining is fabulous and the 24hr room service is divine and very handy for us as the weather was so bad we couldn't leave the room some days!).
We paid for the extra to stay in a Casita swim up room and it was soooo worth it! We were is Casita 2808, its a 30 second walk to the beach, that bit of the resort doesn't have a great bit of beach, but given the weather, it didn't really bother us.
The rooms was great, they all have a jacuzzi's and an outside shower, both were great. They have Ipod docks, but you need the Iphone 4s or below, as it's the old connector, or just buy an adaptor before you go.
If you're going as a married couple, make sure you time your holiday within 30 days of your anniversary and take your marriage cert with you, as the additional services you get for free are brilliant!
The only thing slight negatives I have about the holiday, apart from the weather are:
The concierge service - we found the concierge service a bit intrusive, I felt a bit ill one day, so put the do not disturb on the door, and the concierge rang up to tell us we had the do not disturb on the door and did we wanted the room cleaned. He rang every other day, asking us to go and see him so he could tell us about some 'promotions'. We went up there one day at his request and when we got there he wanted to book the anniversary extras, which we'd already booked with his colleague and he'd not bothered to check - and tell us about the days promotions! He promised us a welcome gift with every phone call, but on the two times we went up there he never gave us one. I can see though how other people might want that kind of service, so this is a purely personal observation.
The dress code, if you're going to have one- stuck to it! I don't really do dresses, but having checked the website before we went I made sure I had appropriate things to wear for lunch and dinner, some people just wore what they liked and were stilled allowed in.
Finally - there was a lot of work going on, so on the couple of days sun we did manage to have, the hammers and noisy equipment came out - we'd specifically asked for a 'quiet' room, but they were rebuilding the Casitas block next to us and on the first couple of days they, knocked down two bridges and built two new ones just outside our Casita on the pool side on the second time we had nice weather, they decided to dig up the road just outside our Casita on the other side, on the third they decided to do some work in the Casita right next door, so it was continually noisy. I know its low season, and I think we were just unlucky, as I suppose every hotel has to do maitenance, but when you only have 3 days of decent weather in the whole two weeks and thats what happens each time the sun comes out, it does spoil the only bit of chilling in the sun that you might be able to do!
Bottom line, would I go again and would I recomend it, absolutely, defnately yes I would, if the weather had been good, it would have been like paradise!
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, TravelUp, BookIt.com, Travelocity, Orbitz, Hotels.com, Hotwire, Cancelon and TripOnline SA so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya