Its an adult only resort.We had been to this resort in 2009 but stayed on the other side in a swim up suite. We loved it so decided to go back. We returned October 2012 We were anxious as sometimes when you return to a place you can be disappointed. This was certainly not the case. This time, to be different we stayed in a swim up suite on the casitas side. OMG!! What an experience.
Driven in a buggy round to casitas private reception. Glass of champagne and refreshing flannel given. Fast and efficient and informative reception.
Large, airy with air conditioning. Plenty of wardrobe space. Very large, and extremely comfy bed.
Table and chairs as well as dressing table. TV. Mini bar that is stocked daily with beer, water, coke, fanta, juices and snacks. Large whirlpool tub with appropriate toiletries and towels.
Bathroom with 2 sinks, toilet and bath leading to outside private shower. Hairdryers in bathroom. Plenty of towels provided
Balcony is a good size with bed and table and chairs. Lace netting for privacy
Balcony leads out to private pool and lazy river. Both of which are kept immaculate by the pool man, who gets in the water and cleans the tiles with a brush as well as usual water cleaning. Hardworking man.
Room has housekeeping daily, as well as evening turn down service. Room was spotless. Maid made beautiful animals out of the towels.
T shirts and toiletries given to us for being returning customers.
Room service was efficient with food of an excellent standard.
We tried all of the restaurants and bars and loved them. We found ample choice. We also thought the alcoholic drinks were strong enough, contrary to other people's comments.
You don't have to tip if you don't want to but we did. We did $1 for breakfast, $2 for lunch and $3 for dinner.
We found all staff to be kind, happy and more than helpful. Mind you, we treat them how we want to be treated ourselves. The way some guests treat staff is atrocious.
The resort is large with plenty to do. We loved walking. If you don't want to walk then a buggy goes past regularly. Some guests moaned about the size of the resort and having to walk. All I can say is, get a life, what else is there to do on holiday. The size of the resort meant it didn't feel squashed.
Swim up bars were fab. Great cocktails created by bar staff. Staff also came round with ice creams and lollies.
Beach was lovely and clean. The humps are not unsightly, and at the end of the day they are there to protect and enhance the reef.
Night entertainment was great.
We booked through first choice, so did our excursions with them. I recommend Tulum, Chichen Itza and Captain Hook. All fabulous.
We wanted to go shopping so the hotel arranged a taxi driver to take us to the shopping centre the locals use. The driver was ace. He parked the car, then took us up to where the shops were, he then arranged a time and meeting place to pick us up. The shopping centre was a 30 mins drive away from hotel. The taxi driver billed us $80. Well worth it. He also gave us loads of info on local area.
Fast, efficient and stress free
When we go it is the rainy season. The rain doesn't usually last long and it is still warm. The temperature is usually 25 - 30 degrees centigrade. The rain doesn't bother us though as there is lays plenty to do.
The 2 times we have been, the first had loads of Mosquitos,and the second hardly had any. My tips are:
Take electric plug in mosquito vapour and switch it on at tea time in your room
Take anti mosquito wrist bands and wear if you go out for the day, and when your out at night
Take anti mosquito spray for clothes. If you're going on day trips then the night before you go, choose and spray clothes you will be wearing. In an afternoon choose and spray clothes you will be wearing for the evening
Take anti histamines, just in case
Take after bite pen, just in case.
TOUR COMPANY AND FLIGHT
Booked on line through first choice. No problems. Flew with Thomson. Recommend upgrade on flight to premium economy. It's fantastic. Comfy seats. More room. Quieter environment. Excellent service. Good choice of films.
Absolutely loved everything about the holiday. Couldn't fault it. We have decided to go back there every other year. Would go every year but we want to try new places.
- Official Description (provided by the hotel):
- El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, BookIt.com, TravelUp, Hotels.com, Travelocity, Orbitz, Hotwire, Cancelon and TripOnline SA so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- El Dorado Casitas Royale, By Karisma Hotel Riviera Maya