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“AWESOME”

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Hotel Punta Maracayo
Ranked #1 of 3 Hotels in Hatillo
Reviewed July 9, 2010

Service was excellent, the room was clean, nice air conditioning, clean pools wit colored lights at night and hot water in the pools and they are open 24 hrs. It had a quiet environmental just what you need to rest on vacations. We liked it very much. We recomended this place for a great vacation with your family. The only thing we didn't like were the Iguanas so close to the pool.

  • Stayed: July 2010, traveled with family
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5  Thank ElisePuertoRico
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
maracayo, Manager at Hotel Punta Maracayo, responded to this reviewResponded July 10, 2010

Dear Guest!

Thank you for choosing Punta Maracayo Resort for your stay! Is so nice to hear you had a great time at our facilities and that you enjoyed your time with us. Our work team takes great pride in knowing our guest had an awesome time at our resort. We hope you visit us again!

Punta Maracayo Resort Management

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (99)
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55 - 61 of 99 reviews

Reviewed October 17, 2009

The hotel was pleasant and I had no complaints, until the front desk over charged me by one day. When I protested, they realized the error, then told me they not run the charge again to correct the same and to ONLY two options were: (1) they would give me a free day (Yeah, my flights leaves in three hours!); or I could wait for them to "write out a check from the Municipal Government (the hotel is owned by the City government), and it would take three weeks! Well, its not October 16! I called and they tell me "what, we don' t have no such record,etc", though I have a receipt and document from the front desk. I tried to communicate with someone over the telephone regarding my demand for repayment of the day they charged me. .. still waiting! DONT CHARGE, PAY CASH. .............and the m oral of this story, NEVER, EVER, TAKE ONE'S WORD.... I haven't learned learned that lesson, but you can. Hence, make sure the front desk is charging for the exact day.s. I wonder if they are pocketing the extra charges?!!!! Hummmm

  • Stayed: September 2009, traveled solo
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11  Thank otissito
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2017 via mobile
Google Translation

Stayed: March 2017, traveled with friends
3  Thank M C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 14, 2017 via mobile
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Stayed: January 2017
3  Thank Luis A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2017
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Stayed: February 2017
2  Thank Frank M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 9, 2016 via mobile
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Stayed: January 2016, traveled with family
Thank Elena J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 1, 2016
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Room Tip: En si, las habitaciones tanto en el ala norte como en la sur, son bastante tranquilas.
See more room tips
  • Stayed: March 2016, traveled as a couple
    • Value
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Thank Charlie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Punta Maracayo

Address: Road #2 Km. 84.6, Hatillo, Puerto Rico
Location: Caribbean > Puerto Rico > Hatillo
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Hatillo
Number of rooms: 24
Official Description (provided by the hotel):
We offer exquisite decorated rooms with free service of Dish Network and WiFi internet from the tranquility of your bed or any area of the hotel including the pool area. Excellent service with our Pool Open 24hrs,access to the beach in a walking distance. Restaurant with Room Service, Gazebo with Breakfast, coffee and Pina Colada in fresh air on the pool area. We offer Spa service in the room or we can arrange a free pick up to the Spa Salon. We have a Gym and a Beauty Salon.Free access to Punta Maracayo Camping on available hours. We are in a distance of 5 minutes or less to Malls, Farmacies, Fast Foods, our Sports Complex and the town of Hatillo.Once at Punta Maracayo Resort you enter another world of Peace and Serenity. ... more   less 
Also Known As:
Punta Maracayo Hotel Hatillo

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