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“Disappointing”

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Mar de Jade Retreats Wellness Vacation
Ranked #1 of 3 Hotels in Chacala
Certificate of Excellence
Guadalajara, Mexico
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Disappointing”
2 of 5 bubbles Reviewed March 24, 2005

For over $200 per night per room, we had expected the services to be as advertised, however, we were surprised to find very poor service, no sign of spa services at all, a very poor yoga class, and a quite careless attitude towards the guests. Some other guests during our stay actually left in disgust, and rightly so. It seems that Mar de Jade does not function without the owner there 100%, and even at that the standards are just not what are advertised. We live in Mexico and have stayed at many small resorts and hideaways, this is the first negative report I have felt compelled to write. Certainly not recommended based on our stay and the food was neither healthy nor varied during our stay. We had to ask 3 times over 2 days to get the jacuzzi cleaned and working, really a bit of a nightmare. Chacala beach is beautiful and we too went out to look at the whales, however, Mar de Jade was a big disappointment.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
13 Thank mexirish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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199 reviews from our community

Traveler rating
    162
    23
    8
    5
    1
See reviews for
37
43
18
31
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (43)
Date | Rating
  • English first
  • Spanish first
  • Any
English first
Santa Rosa, CA
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed March 30, 2004

Mar de Jade ("Sea of Jade") is a real gem on the west coast of Mexico, about 90 minutes north of Puerto Vallarta. What a wonderful time we had there. This retreat shares the small bay with the village of Chacala. There are no high rise hotels, no parasailing, and no vendors to interrupt your quiet on the beach. This is pure paradise.Local fishermen took us out to see the whales, and dolphins frolicked in the surf right off the beach. We hiked in the jungle, and visited indian petroglyphs. The kitchen prepared fresh, healthy meals with lots of local vegetables, fish, soups, and other delights. Our room was spacious and comfortable, and the price (which included three meals a day served buffet on the dining patio overlooking the ocean), was very reasonable.It would also be a great place for yoga, meditation, and other kinds of workshops, in their large meeting room that overlooks the ocean (and the migrating whales!).If you are someone that wants to get away from the crowds and really enjoy the Mexican beaches without all the distractions, this is the place for you. We relaxed, felt well taken care of, and cared about. English is spoken, AND you can take spanish classes too. Mar de Jade is easy to find on the web, and well worth it.We are sure glad we found them. I bet you will be, too.

Helpful?
17 Thank donallan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mar de Jade Retreats Wellness Vacation

Property: Mar de Jade Retreats Wellness Vacation
Address: Mar de Jade #1, Chacala 63715, Mexico
Location: Mexico > Pacific Coast > Nayarit > Riviera Nayarit > Chacala
Amenities:
Bar / Lounge Beach Beverage Selection Free Parking Restaurant Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Chacala
Price Range (Based on Average Rates): $
Number of rooms: 30
Official Description (provided by the hotel):
Mar de Jade (Sea of Jade) is a Retreat, Wellness and Vacation Center hidden away between the tropical jungle and the pristine sandy beach of Chacala, Mexico. This is an open home that offers wellness vacations, transformative retreats, healing Spa treatments, romantic weddings and getaways, and volunteering and learning programs with the local community. "A place to awaken, nurture & share the best within us..." ... more   less 
Also Known As:
Mar De Jade Retreats Wellness Vacation Hotel Chacala

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