For over $200 per night per room, we had expected the services to be as advertised, however, we were surprised to find very poor service, no sign of spa services at all, a very poor yoga class, and a quite careless attitude towards the guests. Some other guests during our stay actually left in disgust, and rightly so. It seems that Mar de Jade does not function without the owner there 100%, and even at that the standards are just not what are advertised. We live in Mexico and have stayed at many small resorts and hideaways, this is the first negative report I have felt compelled to write. Certainly not recommended based on our stay and the food was neither healthy nor varied during our stay. We had to ask 3 times over 2 days to get the jacuzzi cleaned and working, really a bit of a nightmare. Chacala beach is beautiful and we too went out to look at the whales, however, Mar de Jade was a big disappointment.
- Official Description (provided by the hotel):
- Mar de Jade (Sea of Jade) is a Retreat, Wellness and Vacation Center hidden away between the tropical jungle and the pristine sandy beach of Chacala, Mexico. This is an open home that offers wellness vacations, transformative retreats, healing Spa treatments, romantic weddings and getaways, and volunteering and learning programs with the local community. "A place to awaken, nurture & share the best within us..." ... more less
- Also Known As:
- Mar De Jade Retreats Wellness Vacation Hotel Chacala