This hotel looked and sounded promising but was extremely disappointing considering the money we paid to spend the evening. The staff was not very helpful, to the point of being rude. At times the gate staff was not available to open the gate to let us park. Reception was often not staffed. The room was large but not very clean. The bathroom was atrocious with a bathtub and half shower that was stained and difficult to use. The location was the only saving grace as all of Bela-Bela could be accessed easily from the hotel.