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“Dirty, noisy, uncomfortable beds and dated decor. We lasted 2 days of 5 days that we paid for.”

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Grande Florida Beachside Resort
Certificate of Excellence
Perth
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Dirty, noisy, uncomfortable beds and dated decor. We lasted 2 days of 5 days that we paid for.”
Reviewed October 25, 2009

Very disappointed with our stay here. Having owned and run holiday accommodation, I would seriously question the 4 star rating as shown in the brochure.

We lasted 2 days out of 5 days which we paid for up front.
We are also not happy with world tourism who highly recommended this resort.

The room and stair well were unclean and smelled of cigarette and stale alcohol.
The noise from the pool area went on way past set curfew times to well after 11pm.
Children were swearing and throwing balls at our windows and scaring my young kids who were trying to get to sleep.
The beds were extremely uncomfortable (single mattresses were shaped like bananas)
Double bed felt like concrete.
One shower was very moldy and the second shower was squirting hot water from the handle while my kids were trying to shower.

We were offered 2 alternative rooms when we complained the next morning to which they gave us master keys to complex without a staff member to accompany us (no wonder people's belongings have been stolen from this facility in the past) .
One room was still occupied and the second room was being cleaned.

We did not swap to another room as the bed standard was the same and we witnessed the cleaner cleaning the floor with a towel on her foot and then picked up the same towel and cleaned down the kitchen sink and bench top.
At this point we moved to cleaner accommodation with polite and responsive staff.

  • Stayed October 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SCBPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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296 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (78)
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English first
Australia
Level 3 Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed October 11, 2009

As with most of the reviews - It's not 5 Star BUT if you're a family on a budget then this place is great (search the internet for special deals for this place).
We stayed in a 2 bedroom apartment and friends had another. The main thing was we couldn't get the rooms in the same area. So it was annoying to go between sections to see friends organise things.
Do your shopping down the road for supplies and you won't have any problems.
Pools are great. As for nothing to do (other reviews), we were too busy to use any other facilities other than the pool and BBQs.
Rooms were a bit old but at the price who cares. Room had Foxtel so that kept the kids entertained.
About 30-40 mins from theme parks.
Secure parking.
Staff were very helpful.

  • Stayed September 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank OzPoida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed June 13, 2009

okay, this place is nice....not perfect but nice! If you are expecting an international 'All Seasons' standard you may be disappointed.
Its an apartment resort so dont expect daily service, thats not standard here. You can however pay for it if you want it that bad, or else stay somewhere else!
Rooms are a little dated, but well provisioned.Yes you will to restock basic provisions yourself. These are easily accessible at handy but overpriced reception or about 500m South at Coles grocery store/supermarket.
The grounds are really lovely, tropical and calming and there are two nice pools and BBQ areas. One pool was heated, but only just enough to swim in.
Beds were OK. Bedrooms are not airconditioned but living room is. This may be an issue in summer.
I found the staff nice, not rude at all.
Balcony doors had extra locks and doorways had special locks. There is a room safe provided for small valuables. We were not broken into.
Quiet end of Miami probably would not suit anyone looking for some nightlife or who wants to be in the thick of things, but for a family on a relaxing quiet holiday with easy access to the beach we liked it., A car would be recommended.
On Saturday a seafood supplier came and we bought great fresh tasty local prawns for a great price. She blows a whistle and sings out "fresh prawns". Dont hesitate.
All in all a good stay. Excellent value for money.
Recommended.

  • Stayed January 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank roadtripmama
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 20, 2009

The hotel had nothing to do but the service was ok and i did like my checking out time, i was use to the european way, and the contrast is very positive to feel

  • Stayed November 2008, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank vendervillej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne
1 review
Reviewed April 27, 2009

My husband, son and I stayed for 3 nights and were very very disappointed. Dirty, tired rooms.More like an up market caravan park than a resort.They charge $1 for a roll of toilet paper and only change the sheets every 8 days!Poo on floor in ladies toilet.Stay away!!

  • Stayed March 2009, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gilly76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
aussie
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed April 12, 2009

2 Great pools walk to beach and shops great price deals in offpeak season

  • Stayed November 2008, traveled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank AussieBuffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
kangaroo flat
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 14, 2009

we have previously stayed at Grande Florida three times. Twice in a two bedroom apartment and the last in a three bedroom apartment. Each time was fantastic. We found the staff to be cortious and willing to help. We are now in the process of organising another trip to Grande Florida which ourselves and our children are looking forward to emnsly! We have no problem in telling people what a great resort it is when they ask what is the best place to stay.

  • Liked — central and a beautiful, clean resort
  • Disliked — needs updating
  • Stayed March 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank shazzakangarooflat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Grande Florida Beachside Resort

Property: Grande Florida Beachside Resort
Address: 7 Redondo Ave, Miami, Gold Coast, Queensland 4220, Australia
Location: Australia > Queensland > Gold Coast > Miami
Amenities:
Free Parking Swimming Pool
Hotel Style:
Ranked #2 of 5 Specialty Lodging in Miami
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Grande Florida Beachside Resort 3.5*
Number of rooms: 196
Official Description (provided by the hotel):
BRILLIANT location 30 mts walk to BEAUTIFUL BEACH, 1,2,3 bedroom apartments mains with en-suites, 2 magic award-winning pools, 1 of which is heated, wireless internet, some apartments recently renovated. ... more   less 
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Also Known As:
All Seasons Grande Florida Hotel Miami
Grande Florida Gold Coast
Grande Florida Beachside Resort Miami, Gold Coast, Australia

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