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“Villa review”

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Ocean Beach Tourist Park
Certificate of Excellence
Reviewed January 31, 2014

We stayed in the 2 bedroom villa overlooking the ocean. Check in was very friendly, helpful and professional and remained so for our stay. The park is small and appears well cared for too. The deck overlooked the ocean which was lovely and we knew we would spend some time out here. Upon entering the villa, we were greeted by a mouldy smell. The blinds had mould and the ceiling fan was covered in dust. The bathroom had hair in it and the hair dryer was not usable due to molt build up. We dealt with most of this as we fell in love with the view. That is until checkout, when we scanned the place to ensure we had everything and found old chocolate wrappers under the bed and something else - a used towel with 'something' on it. The cleanliness is really disappointing and unfortunately left us with a sour taste which is a shame because it was the only thing that let this review down.

  • Stayed: January 2014, traveled with family
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Thank Miranda0077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanBeachTP, Manager at Ocean Beach Tourist Park, responded to this reviewResponded February 5, 2014

Dear Miranda0077

Thank you for your review.

We are certainly concerned to hear that the cleanliness of the villa did not meet your expectations. Our housekeepers do carry out a pre arrival check of villas and we accept that this clearly was not carried out thoroughly on this day. We have since investigated this and the housekeeper has been made aware of the issues you mentioned above. We sincerely apologise and this is certainly not inline with our cleaning expectations.

Thank you for the kind comments on the reception staff being friendly, helpful and professional and the overall state of our park being well cared for.

If you do choose to stay with us again in the future please contact our On Site Manager Brydie on (07) 5667 2711 and she will assist you with your booking.

Again apologies for the inconvenience to your stay. We thank you for taking the time to review our park and brining these items to our attention.


Kind Regards



David & Kim Lindsay
Managers
Ocean Beach Tourist Park

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169 - 175 of 179 reviews

Reviewed January 27, 2014

A Smaller park, so not overly crowded. Very clean and tidy amenities, central location, walking distance to shops. Directly opposite a patrolled beach. Friend staff. All in all a great experience. Even better that we received the kids stay free special.

  • Stayed: January 2014, traveled with family
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Thank Rhea M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanBeachTP, Manager at Ocean Beach Tourist Park, responded to this reviewResponded January 30, 2014

Dear Rhea

Thank you for the 5 star review!

We are certainly pleased to hear you had a great experience on your recent holiday at our park. Thank you for the comments on our clean and tidy amenities and friendly staff.
Keep an eye out on our Facebook page for more specials like the Kids Stay Free.

All the best for 2014 and we would love to welcome you back again soon.

Thank you again for taking the time to review our park.


Kind Regards


David & Kim Lindsay
Managers
Ocean Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 26, 2014

Smaller than many of the other parks in the area the Ocean Beach park is family oriented and offers a tidy site with clean amenities and only a stones throw to a popular patrolled surfing beach. Shops and entertainment are all within walking distance.

  • Stayed: January 2014, traveled with family
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2  Thank David H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanBeachTP, Manager at Ocean Beach Tourist Park, responded to this reviewResponded January 30, 2014

Dear David

Thank you for the review. Our boutique park is a very family oriented park which attracts guests who are seeking a relaxing holiday with easy access to the beach and within walking distance to shops and restaurants. Thank you for your comments on our clean amenities which we will pass on to our team.

All the best for 2014 and we hope you can find some time to visit us again soon.

Thank you again for taking the time to review our park.


Kind Regards


David & Kim Lindsay
Managers
Ocean Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2014

we stayed at this excellent park over the xmas break , loved the patrolled beach opposite , loved the fab café right next door , loved the super mkt walking distance .loved the free newspapers . loved the clean amenities during the day mainly . loved the activities the park organised during our stay ....now our only minor complaint was skateboards . the park stipulates NO SKATEBOARDS to be used , we agree the amount of boarders we encountered that had their skateboards slip from them and nearly missed our car & us was numerous . bikes & scooters both have handles to control movement . NOT SO SKATEBOARDS .can this please be adhered to .

  • Stayed: December 2013, traveled as a couple
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Thank Marilyn A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanBeachTP, Manager at Ocean Beach Tourist Park, responded to this reviewResponded January 18, 2014

Dear Marilyn

Thank you for the 5 star review!

We are pleased to hear you found your recent stay a ‘loving experience.’
Thank you for the comments on the cleanliness and park activities.

We will certainly make sure that the skateboard issue is policed more thoroughly. Sorry that this caused a few headaches for you.

Thank you again for taking the time to review our park. We look forward to welcoming you back in the near future.

We wish all the best for you and your family in 2014.


Kind Regards


David & Kim Lindsay
Managers
Ocean Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 26, 2013

To celebrate my partners birthday last weekend, we booked a short 2 night stay at the Ocean Beach Tourist Park Miami on the recommendation of a family member. We only wish we could have stayed longer. What a lovely little caravan park, situated right opposite a patrolled beach.

The women's amenities were undergoing renovation at the time of our stay, but the demountable amenities in their place were clean and pleasant. The men's amenities had recently been renovated and my partner said these were very nice now.

We were pleased with the service of the reception staff, especially how, Clare, I believe her name was very friendly to me over the phone on the Friday afternoon when I called to say we were running a little late and probably wouldn't be there before reception closed. She gave me the gate code and left our copy of the park map indicating our site and also all the other codes required for amenities, beach gate, etcetera, asking me to come and settle our bill at some stage on Saturday. Very lovely lady, so helpful.

Overall a lovely little caravan park that I wouldn't hesitate in recommending to family and friends, and will definetely visit again, hopefully for longer next time.

  • Stayed: November 2013, traveled as a couple
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1  Thank DeeDee881
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
OceanBeachTP, Manager at Ocean Beach Tourist Park, responded to this reviewResponded December 15, 2013

Hi Dee

Thank you for our 5 star review!

We are very pleased to hear that you enjoyed your stay.

Our boutique park is a hidden gem situated across from a beautiful beach and central to everything on the Gold Coast.

We have passed your great feedback onto Clare who was very pleased.

We do hope next time you can stay longer and we thank you in advance for recommending our park.

Thank you again for taking the time to review our park.

Merry Christmas and Happy New Year!


Kind Regards


David & Kim Lindsay
Managers
Ocean Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 3, 2013

This Park is Excellent. Handy to Beaches Cafes Supermarkets an all Attractions.
The Size of this park makes it attractive to Older Couples.
I wouldn't hesitate to recommend it and will stay there again

  • Stayed: September 2013, traveled as a couple
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2  Thank 575George
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
evedewar, Manager at Ocean Beach Tourist Park, responded to this reviewResponded November 10, 2013

Dear 575George

Thank you for your 5 star review.

Our park certainly does have a great and central location and it’s boutique size allows for great friendships to be made.

We are very pleased to hear that you enjoyed your stay and you would recommend our park.

We look forward to seeing you again next time.

Thank you for taking the time to review our park.

Kind Regards

David & Kim Lindsay
Managers
Ocean Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 10, 2013

A great little caravan park which is ideal for either a relaxing holiday or an active time of shopping, swimming, & sight seeing, all within easy reach either by your own transport or by public transport. Within easy reach of the Gold Coast Airport and other attractions.

Room Tip: No swimming pool so families would need to go elsewhere or use the beach which is just our the back...
See more room tips
  • Stayed: August 2013, traveled as a couple
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1  Thank Bob L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ocean B, Manager at Ocean Beach Tourist Park, responded to this reviewResponded September 17, 2013

Dear Bob

Thank you for your 5 star review!
We are very pleased to hear you enjoyed your time with us. We agree it is the perfect spot to relax and a very central base for shopping, sight seeing and swimming in the beautiful ocean out the back of the park!
We hope to welcome you back again some time in the near future.

Thank you again for taking the time to write a review.

Kind Regards


David & Kim Lindsay
Managers
Ocean Beach Tourist Park

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ocean Beach Tourist Park

Address: 22 Hythe St, Miami, Gold Coast, Queensland 4220, Australia
Phone Number:
Location: Australia > Queensland > Gold Coast > Miami
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Wheelchair access
Hotel Style:
Ranked #1 of 5 Specialty Lodging in Miami
Price Range: $87 - $200 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ocean Beach Tourist Park 2*
Number of rooms: 6
Official Description (provided by the hotel):
Welcome to Ocean Beach Tourist Park, peaceful and relaxing on the ocean. Ocean Beach Tourist Park offers fantastic villa, caravan and camping accommodation in a small private park nestled into the cliff-face of a bushland reserve in beautiful Miami. Park accommodation is ideal for couples, groups, families and single travellers alike. Options include powered sites for caravans, camper vans or camping, as well as two and three bedroom villas that sleep from two to ten people. Directly opposite the surf beach, staying in one of the beautiful villas means you will have stunning panoramic views over Miami Beach. This convenient location places all the attractions of the Gold Coast within an easy distance. Never far from any destination, yet peacefulness and pristine beach right out front. ... more   less 
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Also Known As:
Ocean Beach Tourist Park Miami, Gold Coast, Australia

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