Overall had a below average experience here which was disappointing. Even though we were reassured in the hotel room that unless we were '100%' satisfied they would make it right or we won't pay is just rubbish!
Had a couple of incidents that were reported and were disappointed at the lack of service provided to make it good. For instance...the air conditioning unit in our room was faulty and we had an annoying clicking sound all night which resulted in hardly any sleep!!
Their lack of empathy was noted and hence why I'm writing this review.
Perhaps the saying of you get what you pay for but I was expecting a little more for a reasonable hotel chain.
The location was also miles away from anything so you'd have to have a hire car if you are considering staying here.
I wouldn't go back there! Not for value, location or service!! Non of them were reasonable.
- Official Description (provided by the hotel):
- Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Travelocity and ACCOR so you can book your Mercure Gold Coast Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Radisson Resort Gold Coast Hotel Carrara
- Radisson Gold Coast
- Radisson Hotel Carrara
- Radisson Carrara
- Carrara Radisson
- Mercure Gold Coast Resort Carrara