We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Mercure Gold Coast Resort
Nearby Hotels
$160
$91
Official Hotel
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$146
$107
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$69
$64
Agoda.com
View Deal
  • Free Parking
  • Restaurant
$104
Booking.com
View Deal
  • Free Parking
  • Pool
Gold Coast Inn(Surfers Paradise)(Great Value!)
$78
$74
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Crowne Plaza Surfers Paradise(Surfers Paradise)(Great Value!)
$93
Agoda.com
View Deal
Certificate of Excellence
  • Pool
  • Restaurant
The Star Grand at The Star Gold Coast(Broadbeach)(Great Value!)
$269
$198
Booking.com
View Deal
  • Free Wifi
  • Free Parking
Wyndham Surfers Paradise(Surfers Paradise)(Great Value!)
$460
$94
Agoda.com
View Deal
  • Free Parking
  • Pool
Vibe Hotel Gold Coast(Surfers Paradise)
$79
$68
Booking.com
View Deal
  • Pool
  • Restaurant
Mantra Circle on Cavill(Surfers Paradise)(Great Value!)
$194
$172
Agoda.com
View Deal
Certificate of Excellence
  • Free Parking
  • Pool
Reviews (1,319)
Filter reviews
1,319 results
Traveler rating
433
581
193
68
44
Traveler type
Time of year
LanguageAll languages
More languages
433
581
193
68
44
Show reviews that mention
All reviewscarrara marketsgold coastaccor memberplay golfpalm meadowsmain buildingroom serviceshuttle busminute drivetennis courtsmain poolking roombuffet breakfastmini barrelaxing stayreception areasurfers paradise
FilterAll languages
Updating list...
1,287 - 1,292 of 1,319 reviews
Reviewed February 11, 2007

This is a nice hotel but like an earlier review I was not jumping up & down. To be honest if you are into golf I think the hotel would be really good. My partner & I were only there for a couple of days & have no interest in golf! The location is a bit out of the way of Surfers but the hotel do provide a shuttle service which was very convenient. The room was spacious & clean. It overlooked the pool, which proved to be a little noisy at times. We did have a meal one night which was a set menu. Little bit pricey but food was ample & varied. One complaint was that there are no lifts to the rooms. on arrival you do have help but after that you are on your own. i also had a broken patio chair which I turned upside down on arrival (showing the broken bottom) but this was ignored. Not a big problem as there were "desk" chairs in the room. Overall a decent enough hotel & not too hard on the purse. however, I am glad I spent New Year in Cairns as I found the Surfers area very commercial & VERY busy. Nice to see but won't be going back.

  • Stayed: February 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank ronnieroo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 11, 2006

I have stayed here more than a dozen times and loved it every time. The service here is wonderful, the staff are the best I've experienced and the location very enjoyable so long as you don't mind being away from the hustle and bustle. The gardens and layout are quite beautiful.
If partying or clubbing is your thing, then I probably wouldn't stay here. If you like being a bit out of town, like exceptional service or a nice pool and Gym then I can't recomend this place highly enough. Room service and the restaurant are a bit expensive, but very good.
I travel to the Gold Coast regularly for business and stayed at quite a few different places and all have been great (with the exception of one), but this is my favourite.

  • Stayed: November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank ThebigZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 5, 2006

This property is fantastic! Whether it be for a weekend away, honeymoon, or business trip. We have stayed here twice now and would not hesitate to come back.

The service is beyond reproach.

The location is great, without being in the hustle and bustle of Surfers Paradise it is only a 5 minute drive. There are so many restaurants around, not to mention the massive shopping complex " The Pacific Fair". With easy access to the Pacific Motorway (M1) the theme parks can be reached with no stress.

The actual property is really like a retreat - a real treat to come back to at the end of a big day at the theme parks or shopping! With many different wings, children can stay and you wouldn't even know - especially with property having more than one pool.

AN EXCELLENT PLACE TO STAY - GREAT VALUE TOO!

  • Stayed: November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank Charmaine B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 14, 2006

Stayed here for one night only in November 06.
Location: Not convenient for walking anywhere, 10 mins drive to Surfers etc. Resort has a shuttle for $7 / Day. Great for golfers or those that want to hang around the resort.
When booking was told (Internet) either "pool or garden view room" I was lucky enough to get a "Road view". No problem really as failry quiet road. (Tip: Ask for a block away form the road)
Rooms: Spacious, ever so slightly dated but perfectly acceptable. Comfortable firm bed (Two singles pushed togther to make a double). Movie service didn't work. Small balcony. Cable braodband which I thought was expensive.
Bathroom: Little bit dated but good bath/shower. Amentities suppplied very basic. No lifts to second or third floors so if you are aged or infirm book a ground floor room!
Grounds: Very nice tropical gardens. Rambling resort.
Pool / Spa: Good, warm.
Staff: Freindly but not trained to international standard i.e. if you are not used to Queensland style service you may find it too familiar / casual. E.g. barman irked me a bit, concierge from 30 meters away says "I can get your bags if you want" since he was doing nothing he should have simply come over and got them and personally welcomed me to the hotel. Minor issues but noticable for a regular traveller.
Restaurant: The in-room guide says closes at 10pm. I went @ 8:50. The buffet, I was told, closes at 9am. I wanted the buffet and had to rush through dinner which spoilt the experienece. They should have just left it available for longer - although I had the option of a-la-cart which they suggested I should have given there was only 10 mins till buffet closure. This hotel runs on strict rules it seems. The restaurant staff were freindly and attentive but again lack that training that says "The customer always comes first even if you have to keep the buffet open for another 15 mins". Buffet food was very good. Restaurant meals looked good. Missed breakfast as arrived at 10:10am, closes on the dot at 10. Those rules again.

Overall: I paid AUD$127 using an internet booking system on the day of the stay. At this price I think the resort is very good value. Although friendly enough the staff are not polished. Check in / out hassel free but I saw big ques when the bus loads of Japanese golfers arrived. I would stay again at this price, if I have my own car or playing lots of golf.

  • Stayed: November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
4  Thank thegoodthebadtheugly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2006

We stayed here the last week of August booked thru our time share....10 miles from the beach this beautiful resort is set amongst towering tropic plants and lush lawns....the timeshare suites are in the back while the regular guest suites towards the front....an exotic bird named Rex greets you at the door as well as friendly bell persons....the staff is beautiful and so helpful....the suites are large with king size bed, small bar cab with small refrigerator.....instant coffee and tea with hot water maker...balcony to sit out and enjoy being enveloped by a rainforest feeling, quiet and relaxing....the restaurant is marvelous...the sea food buffet is outstanding, huge crab legs, prawns, oysters, calamari and various cooked fish.....veal and other meats are there too as well as a huge salad and desert bar.....an out standing value....we never once felt compelled to rent a car, the shuttle van will take you most anywhere....the huge mall, the casino, Broadbeach, the huge outdoor flea market, Surfers Paradise and on out to Sea World....high speed internet that hooks thru LAN input, .50 minute...wireless in bar area or on computer in lobby.....110 outlet in bath that can recharge cell phone....cash out money to Aussie money with no fee......2 pools, one in the photo and a beautiful on near the back....cant say enough how great a place to come back from the very busy downtown area of Surfers Paradise....thanks Radisson for really a great place to visit....while on golf course, the club house is not but they will cart you over to it....

  • Stayed: September 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
3  Thank margo812
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews