We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Mecruce Godl Coast Excellene value”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Mercure Gold Coast Resort
Ranked #1 of 1 Hotels in Carrara
Certificate of Excellence
Moranbah
1 review
“Mecruce Godl Coast Excellene value”
Reviewed January 5, 2014

Great facility, very relaxing, excellent service. Loved the smaller pool near the accommodation. The resort is not just limited to golfers, even though golfers would love it. Restaurant has an excellent menu, service.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Erin D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

1,185 reviews from our community

Traveler rating
    379
    531
    174
    63
    38
See reviews for
335
428
51
208
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (216)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 3, 2014 via mobile

Our family haven't been away on a holiday for over a year so we were very much looking forward to our 3 days away to the Gold Coast over New Years. Unfortunately we chose the wrong hotel. Check in went smoothly. Then we drove into the carpark to discover there were no lifts, we had to walk half a mile with all our luggage and children and then climb 3 flights of stairs. Inside the room, beds were presentable, however the bathroom was foul. Grout was filthy, bath and basin were stained and the build up in all the corners looked like they hadnt been cleaned properly in months. It was revolting. TV reception fell in and out throughout the night. Room service was perfect on New Years Eve, however the next night food was thrown on the plate, delivered without enough cutlery and the deliverer was so morbid, we were glad for him to leave the room. Walking up and down 3 flights of stairs every time we wanted to leave the room was not our idea of a holiday. The pool area was not controlled by staff and people were allowed to act dangerously. At check out we expressed a concern over a credit card debit by the hotel and instead of care and concern for a resolution, the lady was rude and disrespectful. Overall, we had a ★★ experience in a ★★★★ 1/2 hotel. Extremely dissapointing. Especially since we paid full peak rate each night and my husband wont get abother break from his work until August. I DO NOT RECOMEND THIS HOTEL.

  • Stayed January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kimberly10108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norwich
Level 6 Contributor
114 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed January 3, 2014

Stayed here for four nights on our tour of Australia. The hotel was very clean and tidy. The room was large with its own balcony.The staff were always very helpful and friendly.Nothing was too much trouble.The buffet breakfasts were good and the restaurant food was exceptionally good. Could have stayed longer as it was a friendly hotel. There are two very good swimming pools. The hotel was well located for trips to attractions in the area. There is plenty of car parking. Brisbane was about an hours drive away as was the airport. A well recommended hotel for a return visit.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NorwichExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed January 2, 2014 via mobile

Started great concierge was good and that's where it ended front counter was busy only one person serving waited 15 minits went in pool area. Ordered hamburgers and cocktails 2 of. 80 dollars. Realy. Then cocktails were like drinking water the staff then said they had run out of some of the alcohol required in cocktail again why serve it tryed to use my credit card and staff said sorry your not in system. ? Um hello so paid cash. Embarrassing. Then requested late check out as going to funeral. ! What happens phone rings asking us to leave in a nut shell discussing discussing discusting

Stayed January 2014
Helpful?
Thank Manly2008
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Carrara
3.6 mi away
Novotel Surfers Paradise
Novotel Surfers Paradise
#14 of 31 in Surfers Paradise
436 reviews
3.3 mi away
Crowne Plaza Surfers Paradise
Crowne Plaza Surfers Paradise
#7 of 31 in Surfers Paradise
1,641 reviews
3.5 mi away
Watermark Hotel & Spa Gold Coast
Watermark Hotel & Spa Gold Coast
#8 of 31 in Surfers Paradise
1,529 reviews
Show Prices
Show Prices
Show Prices
1.7 mi away
RACV Royal Pines Resort
3.3 mi away
Meriton Suites Broadbeach
Meriton Suites Broadbeach
#1 of 21 in Broadbeach
7,798 reviews
3.8 mi away
Mantra on View Hotel
Mantra on View Hotel
#11 of 31 in Surfers Paradise
2,710 reviews
Show Prices
Show Prices
Show Prices

Been to Mercure Gold Coast Resort? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Mercure Gold Coast Resort

Property: Mercure Gold Coast Resort
Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Phone Number:
Location: Australia > Queensland > Gold Coast > Carrara
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 1 Hotels in Carrara
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Official Description (provided by the hotel):
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotels.com, Ctrip TA, Expedia, Orbitz, Booking.com, TripOnline SA, Cancelon, Travelocity, Hotwire, HotelQuickly, getaroom.com and Evoline ltd so you can book your Mercure Gold Coast Resort reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing